Support

We're here to help you with questions and bugs. ENGLISH ONLY!

12.4k Topics 36.2k Posts
  • Change Username

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    @igor-tudor231 Hi, welcome.
    This is the wrong place for suggestions, this forum is for Bugs and Help only.
    Corict topic for suggestions can you find here: osm-game-features-chatroom-for-all-the-community

  • Request for Deleting Crew League

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    @chindilcuk
    Sorry mate but this is not possible....you should take care more carefully how to set up your league next time...

  • Not possible to transfer any player

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    sorry, now in the spanish league it,s ok.

  • What are the saving for?

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    Hi,
    The savings is like a bank where you can save funds till when you need them and you get interest on your savings if they remain in the bank after simulation. And when you withdraw them they can be used to buy players, training, scouting, etc...

  • creating OSM account

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    @aart123_nl Hi, welcome.

    First I want to point out that we never handle things with 3rd party's, only the manager himself can request help and in this case he needs to send a email to our Dutch support team: NL.support@onlinesoccermanager.com

    Did you read our osm terms of use?
    We have one term 4. You may not babysit accounts of friends or relatives. This includes taking over the account of someone who is quitting the game. Both are unacceptable.

    So that includes creating an account for someone else.

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  • Max of training camp

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    Hi,
    Sorry to hear you lost on goal difference, better luck next time.
    First, know that training camps are part of the game and everyone has equal number of them and can use it how they please, so it's never unfair when other managers use theirs against you plus if you don't like the training camp option you can always create your own league and disable them.
    Secondly, while you can see the number of camps used against you and which teams used them, it's impossible for you to know which teams used training camps against each other and how many camps each team used and take against them. So you can't know for sure if he was camped or not, maybe he even got more camps than you.

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    @que-ranzo_nl Hi, welcome.

    Since you're a Dutch version manager, please report it on the dutch community's forum
    Click here

    Please provide a screen with the not unlocked achievement, manager name must be visible on that screen.

  • Training and age

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    Everything seems to be covered here, so it not needed to keep this open.

  • Someone could help me?

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    Exactly 😉
    @Light-Asahi Asahi thanks

  • Error

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    @recepfiliz96 Hi, welcome.
    No there's no mistake, if you haven't been logged in for over a month you will be taken out of the ranking.

    Ranking will appear again after the next midnight simulation.

  • Error while claiming achievements.

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    @the_zylox_nl Please visit our Dutch community forums, they will help you further 😉
    @tomruitenbeek_NL Thanks Tom

  • Can't claim achievements

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    Since this has been picked up by Dutch team already I will close this topic.
    For Dutch players please report this issue on Dutch community's forum from now on.
    Thanks.

  • I need a web master...

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    Thanks, since this is clear the topic can be closed.

  • About continuing a league?

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    @jetont Hello,
    Sorry that's not possible. Every manager from last season will have access to the league, unfortunately.

  • tips

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    @unsupporter-19
    Hello mate,
    make a good team....and then start searching for some good tactics...

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  • Version Downgrade

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    @okanmanager Hi, welcome.
    No, it's not possible to downgrade and play the 2.0 version.

  • Accidentally opened league

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    @zvenbey Hi, welcome.

    I'm sorry but the only thing you can do is resign and create a new league.
    This is you're own mistake, so you need to be more carefull opening league and only pay BC (confirm league) when you're 100% sure you want to play in that league.

  • My League have wrong

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    @nenoo-torres-9 Hi, welcome.
    Cheating will not be discussed or reported through our forums.
    If you suspect cheating then you can report it through our system by going to the managers profile.

    When you already reported it, you will need to wait till it's handled.