Support

We're here to help you with questions and bugs. ENGLISH ONLY!

12.5k Topics 36.3k Posts
  • !!!!!

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    @lirind
    Thanks!

  • Opsion Moderator Tools

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    @lirind
    There is nothing wrong here.
    This could be something on your end you can try clearing cache and temporary files to see if it helps.

    Since there isn't any problem, you'll have to set up the next season yourself.

  • Special offers just won't pay out.

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    @superxrobin_nl Hi, welcome.
    In this case please contact our Dutch support team by email: NL.support@onlinesoccermanager.com

    Don't forget to mention you're manager name and also the amount of managerpoints you should have received in the mail.

  • I can't see my avatar on slot 2,3 and 4

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    @fc-eddie_nl
    Thanks Eddie đź‘Ť

  • First names

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    Hi,
    Yes indeed! First names are available on the app but currently not available on web.

  • Can't login

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    @433b2018
    Hi, for issues like this you don't have to create another account because you are going against the OSM terms stated on point 2.

    Instead, you should first, try the "forgot password" option on the login page and if this doesn't work you can then contact support at En.support@onlinesoccermanager.com for assistance.

  • Negotiations

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    @alebec Hi,

    Usually, they respond at the next transfer cycle Yes, they do Both offers cannot be accepted if you don't have enough club funds to cover them. Only one offer can be accepted.
  • Clubslot 2 in stead of clubslot 1

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    @hansthaens_nl Hi, welcome.
    If all matches has been played you must wait till after next simulation to choose a new team otherwise it picks another free slot.

    I'm sorry but it's not possible to transfer that, so or you resign from the league after first match and then choose a new league and team with the slot you want to play with.

  • Cheat report option

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    @gandalf66mi
    Hello mate,
    go to the profile of the manager you want to report and you will see the "cheat report " option on the right of the page....

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  • League not starting

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  • This topic is deleted!

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  • The Portuguese connection ...

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    @gandalf66mi
    Please, if you suspect cheating, use the cheat report option and put as many details as you can there...

  • I'm indignant

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    @adryy17
    Sorry to hear that mate, but as i said many times, selling players is just random....adjust the prices, try to sell other players...maybe it's not fair for you but you have to find the way for this by yourself...

  • help please ????

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    @soft7777
    Hi, if you mean you want to kick someone out of a league; then that is only possible if you are the league moderator and if the manager has been inactive for 72 hours.
    Aside from that it's not possible to block anyone in anyway.

  • Lose acc

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    @sebstian99
    Hi, for this issue you'll have to contact support by email at En.support@onlinesoccermanager.com
    Also, don't forget to include all the manager names involved.

  • This topic is deleted!

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  • Cant create a new league

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    @yigidoseverr
    Hi,
    First, read our OSM terms then you'll find on point 2 that having/creating more than one OSM account is not allowed.
    New managers can't create a new league.

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    @ajet-xheladini
    Hi, I understand you want the Albanian community / Language on the OSM forums.
    Sorry, but this will not be implemented since this is a decision taken a long time ago by Game Basics to remove the Albanian Community and merge them with the English community.
    This is company's policy and will not be changed anytime soon.

  • Manager point bug: board

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    Board text is generated at same time as Newspaper, so until new info is generated, it will always show 'outdated' info.
    Also, this may happen occasionally if newspaper/board engines crash, which means info is not updated!