Support

We're here to help you with questions and bugs. ENGLISH ONLY!

12.4k Topics 36.2k Posts
  • About earning tokens by doing a duty

    1
    0 Votes
    1 Posts
    157 Views
    No one has replied
  • new player

    Locked Moved
    3
    0 Votes
    3 Posts
    324 Views
  • Bug

    Locked
    4
    0 Votes
    4 Posts
    302 Views

    @aliiiiiiw
    Hello mate, use the Bug template given from the mate above if you or another manager want to report a bug....

  • French and Portuguese First Leagues

    4
    0 Votes
    4 Posts
    250 Views

    @tanjukayhan93
    Obviously first league of France were updated but not the second league...that's why some players seems to be on both leagues....everything will be in correct place when all leagues will be updated....but if you see that in a league after the update to have some trouble, please report it, filling the bug template....

  • Translation

    Locked
    10
    0 Votes
    10 Posts
    579 Views

    @azte47 Sorry but like I've said before, we work with priority's and that's not something that has high priority. Thanks for the offer though.

  • solve these bugs :(

    2
    0 Votes
    2 Posts
    176 Views

    @khalilyasuo
    Can you please fill the Bug report template, given on the Important - Please red topic ? Thanks...

  • Cheat to + 5 accounts ...

    Locked
    2
    0 Votes
    2 Posts
    341 Views

    @lf-coach Hi, welcome.

    That you think someone is cheating does not automatically means that they really are cheating.
    So you may not agree with the verdict, but things are checked out before the verdict comes in.

  • Wanneer gepromoveerde clubs in comp?

    Locked
    3
    0 Votes
    3 Posts
    237 Views

    @fc-eddie_nl
    Thanks eddie

  • Moving on to next season.

    Locked
    7
    0 Votes
    7 Posts
    420 Views

    @elcacho10 Since it's not caused by any bug it's not possible to get a refund for it.

  • Can’t launch app because...

    1
    0 Votes
    1 Posts
    180 Views
    No one has replied
  • Kick someone from the league

    Locked
    5
    0 Votes
    5 Posts
    389 Views

    Hi, welcome.

    Sorry but no.
    The fact that you did played on a friends account is already against osm terms of use.
    If you resigned and someone took over that team then it's badluck.

    So it's a good idea to read our osm terms.

  • Hannover 96

    1
    0 Votes
    1 Posts
    335 Views
    No one has replied
  • Change name group

    1
    0 Votes
    1 Posts
    182 Views
    No one has replied
  • Useful improvements

    1
    0 Votes
    1 Posts
    193 Views
    No one has replied
  • HEEEEELP!!!

    2
    0 Votes
    2 Posts
    248 Views

    @sr-sabella Hi, welcome.

    You should never create a new account only to contact us, if there are problems with your account then you'll need to sent a mail to: EN.support@onlinesoccermanager.com

    In this case you'll need to provide us both of the manager names and clear explainatintion of the problem.

  • help me

    2
    0 Votes
    2 Posts
    199 Views

    @michelepenna Hi, welcome.
    The email is written correct, you can also sent a email to EN support, but then you need to explain the problem clear in English only: EN.support@onlinesoccermanager.com

  • 0 Votes
    3 Posts
    400 Views

    Hi, welcome.
    I'm sorry but reports will only be handled when they are reported via our cr system.
    If you have problems activating CR via your phone then try to activate it via website on laptop/PC

    Also what was the problem sending mail to support?

  • help me

    Locked
    3
    0 Votes
    3 Posts
    291 Views

    Thanks, then we can close this one 😉

  • Club Economy

    3
    0 Votes
    3 Posts
    215 Views

    @kippy21 Hi, welcome.
    Everything will reset after the season, since osm is a one season game.

  • Crew

    2
    0 Votes
    2 Posts
    209 Views

    @bano591 hi,

    you can resign your crew, so you can join to the new crew