Support

We're here to help you with questions and bugs. ENGLISH ONLY!

12.4k Topics 36.2k Posts
  • What is the yellow star on a player!?

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    @carra86_6
    This is a new feature specially for the World Cup.
    More details here

  • Gold star

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    Since this is clear, it can be closed now!

  • Error in app

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    @veestje_nl Hi, welcome.
    Since you're a Dutch version player contact our Dutch support team by email: NL.support@onlinesoccermanager.com

    Please don't forget to put both manager names old/new in the mail with a clear explaination of the problem.

  • Private league configuration

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    Hi,

    You can only kick him if he goes inactive for 72hrs. Or he can resign after the first game is played.

  • Doubt about team

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    Hi,

    Anyone can win the double in any league and with any team. It all depends on the manager.

  • Help me!!

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    Hi,

    Send an email to En.support@onlinesoccermanager.com for this issue with a detailed description of the problem and also include payment receipt /screenshots/proof of payment as well as your manager name in the mail.

  • Where are my manager points?

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    @sir-noro-alekyan Hi,

    Every manager has four slots and each slot has its own separate manager points and ranking.
    Manager points earned at the end of a league season are added only to the slot which was used to play that league.
    You sure have completed 7 leagues but all were on different slots as can be seen on this screenshot >>> https://prntscr.com/jrwbvd

    Your slot 1 has the most manager points at the moment so it's ranked highest.

  • Recruiting friends tool not working

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    Cheers mate 🍺

  • Do we have a world cup league?

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    Hi,

    When it's goes live the league manager will announce it on forums.

  • Can't open Transfer List from Windows

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  • Club names in Bosnian League

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    This version of the game is in ENGLISH...that's why the game use's the English grammar letter's...for all the teams...and that's fair for all...and with no exception....

  • how is promo code

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    @albkosojo
    There aren't any promo codes available at the moment in here...follow the social media of the game and maybe you got to be lucky......

  • Promo code

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    @inmessionate
    There aren't any promo codes available at the moment in here...follow the social media of the game and maybe you got to be lucky......

  • IOS 9.3 support

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    @a7mdorock Hi, welcome.
    I'm sorry but we only provide support from IOS 10 now, there will no longer appear updates for lower versions.

  • Transfers Disabled on my League

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    @gall4rdo Hi, welcome.
    Unfortunately not, when you've set settings the wrong way by mistake you'll need to finish the league with the settings as they are or you can resign after first match and create a new league.

  • This topic is deleted!

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  • Cheat

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    @remcovos_nl Hi, welcome.
    If you suspect any kind of cheating please report it through our system by going to the managers profile.
    Cheating will not be discussed/reported or handled through our forums.

  • IP-address

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    @m-a-n-o-_nl
    Mano, try from Internet Explorer, the errors for myself usually happen on Google Chrome 🤔

  • What's the most balanced league to play in?

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    Hi,

    You can even play leagues with equal squad value.

    Nostalgian League A

    Nostalgian League B

    Pokemon League

  • Bug pleas fix!

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    This is fixed!