Boss coins not loading, password reset email not loading.
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Hello. At the moment I am very frustrated. This is because on the 3rd of January I paid 9.99 for 1125 boss coins. However, the date is now the 6th of January and I have not received them.
So, then after 3 days I decide to log into the forum to complain, but I forgot my password. So I send a forgot password email, and after 30 minutes I haven’t received this email, therefore I have had to create a brand new account to complain. ( I will delete this account)
My actual account name is JJ Francis, I have proof of purchase and I will safely give it to a member of staff if I need to. I would like the boss coins loaded and a password reset.
Thanks,
JJ -
@JustNeedHelp For both problems you'll have to contact support by email: EN.onlinesoccermanager.com
Provide your manager name, clear explaination of the problem and also the new manager name on first contact.
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Hi @JustNeedHelp,
For both issues, send a mail to en.support@onlinesoccermanager.com with a clear explanation of the problem and also include your manager names and proof of payment in the mail.