Promotions/Campaigns

acaciadelft_NL

@specialone You're so sorry that it took you over 16 hours to apologize....

@specialone said in Promotions/Campaigns:

We're sorry for the late start on yesterday temporary event. There were some unpredicted technical issues.

We want to compensate you by increasing the duration of this weekend's Event.

Increase the duration with an hour, a day, a week? Give us details or say nothing, is it so hard to communicate clearly?

CosMoCuTiE

@specialone

Hi @SpecialOne , I understand that there were some unforeseen technical issues which have caused the delay yesterday.

I would like to suggest if it is possible that in the occasion when such technical issues occur, communication can be better to the OSM players. For example, GB admin can at least inform us that they are looking into the issue, and the weekday event will still proceed as per planned after the issue has resolved. Or perhaps, when such events are launched, there could at least be someone from the technical support team to test run if everything is going well as per the events planned.

There was completely no news of yesterday late start at all, and OSM players were left hanging with the 'Super Staff' notifications showing up in OSM app (but not the case), not sure if the event would be completely cancelled or postponed to the next weekday, or if the events will continue as per usual.

The suggestions above will no doubt improve the game user experience.

As for tomorrow weekend's event duration increase, appreciate if you and your team can let the community know in advance how long the duration will be extended.

Thanks for listening to my suggestion for improvement if you do.
Peace out.

SpecialOne

This weekend's event: Extreme Training
Starts: May 27, 10am CEST | Ends: May 30, 11am CEST
NOTE: Event will take 2h longer than usual as a compensation for the problems with the temporary event of yesterday

Extreme Training weekend! During this weekend event, players get extra training progression and the training sessions will take less time.

Koning Co

@specialone If this is a 4 hour event then it makes no sense to extend it by 2 hours. Only managers who login before 6:59 AM CET will profit from the extra training opportunity. This "compensation" is another example that shows that GB staff have no idea how their game works for managers.

acaciadelft_NL

@koningco said in Promotions/Campaigns:

@specialone If this is a 4 hour event then it makes no sense to extend it by 2 hours. Only managers who login before 6:59 AM CET will profit from the extra training opportunity. This "compensation" is another example that shows that GB staff have no idea how their game works for managers.

Decent people try to do something extra for someone else when they unintendetly disappoint this person to try to make things right. GB staff just give the person what he was initionally promised and call it a compensation.

ShingaShong

@specialone terrible management of this situation. Do you realise that people wasted boss coins that weren't supposed to be used just to have players ready for their matches?
And your solution is to improve 2h (that we already were owed) on the next event? And for the ones that put the players on the training ground coudn't even benefit from the event because they were training for 8 hours! Can't you see that some players didn't even enjoy the even in the first place?
I demand a refund of my boss coins! I wasn't supposed to use it just because you guys messed up.
Own your mistakes and respect the community that plays your game and even pays for it. This isn't fair. Do something so everyone that spent boss coins can report it and find themselves in the situation we were in before your mistakes. We shoudn't pay for your mistakes. Period.

Oputa Tobe

@koningco said in Promotions/Campaigns:

@specialone If this is a 4 hour event then it makes no sense to extend it by 2 hours. Only managers who login before 6:59 AM CET will profit from the extra training opportunity. This "compensation" is another example that shows that GB staff have no idea how their game works for managers.

Your right

Koning Co

@alyssagb Can missions be added to this monthly schedule? Especially those missions that require a free subaccount? I have missed most of the missions because of late announcements and no free subaccount.

İbrahim Fuchs

@koningco I missed you too

CanTaskıranogulları

What is the calendar of events for the month of June ?

AlyssaGB

Day Event: Booming Stadium
Starts: June 1, 07:00am CEST - Ends: June 1, 11:59pm CEST

This Wednesday there's a shorter timer and increased advantages for Pitch, Training & Capacity expansions!

That means only 4 hours to expand a part of your Stadium and get more in return. More advantage during a match at home, more progression during Training and more income from gate receipts.

Make sure you build the biggest and baddest Stadium out there!

AlyssaGB

-June 2022: Weekend events schedule

June 03 - June 04: Training Madness
June 10 - June 11: Transfer Deadline Weekend
June 17 - June 18: Extreme Progression
June 24 - June 25: Golden Legends

IMPORTANT
Note 1: This schedule is subject to change
Note 2: We may randomly add flash (4h and 24h) events in the middle of the week
Note 3: If you looked close you'll see that weekend Events duration changed, changes will also happen on temporary Events... keep an eye on announcements.

Zé Tigresa

@alyssagb

Only two days of events?
No event scheduled for sunday?

Zé Tigresa

I didn't notice the note 3, sorry.

lfrbranca

@alyssagb
07:00am CEST - Ends: June 1, 11:59pm CEST????

Precious FC

@alyssagb Hi first of all what is this event "Transfer Deadline Weekend" and secondly why has the duration decrease from two days to one day

AlyssaGB

@alyssagb said in Monthly weekend events schedule:

-June 2022: Weekend events schedule
June 03 - June 04: Training Madness
June 10 - June 11: Superfast Trainer
June 17 - June 18: Extreme Progression
June 24 - June 25: Golden Legends

IMPORTANT
Note 1: This schedule is subject to change
Note 2: We may randomly add flash (4h and 24h) events in the middle of the week
Note 3: If you looked close you'll see that weekend Events duration changed, changes will also happen on temporary Events... keep an eye on announcements.

Please note that the Event that starts on June 10 is changed from Transfer Deadline Weekend to Superfast Trainer. Transfer Deadline Weekend will be scheduled next month.

AlyssaGB

This weekend's event: Training Madness
Starts: June 3, 10am CEST | Ends: June 5, 9am CEST

More training progression with every Training!

This Event is all about really pushing your players to the limit. They will train harder and better. So make sure your training schedule is real tight during this Event.

Forum_Training Madness_REDDIT.png

Koning Co

@alyssagb Good to see it starts on Friday. I know GB has less staff available to fix bugs if the promotion starts on Saturday (and there were several bugs around promotions recently).

FMB1986_NL

@alyssagb: is this really only till Sunday 5th?