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  3. Server maintenance

Server maintenance

Scheduled Pinned Locked Moved Updates
34 Posts 15 Posters 22.8k Views 3 Watching
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  • LirindL Lirind

    @harry-poon I have a problem with my App or you are working with the App, i get the notification but I can't join on the App because it tell me that you are working with the servers....?

    Harry PoonH Offline
    Harry PoonH Offline
    Harry Poon
    wrote on last edited by
    #21

    @lirind We're still improving the simulations!

    1 Reply Last reply
    0
    • Harry PoonH Offline
      Harry PoonH Offline
      Harry Poon
      wrote on last edited by
      #22

      And thanks everyone for reporting your issues!

      1 Reply Last reply
      0
      • Stefan JoptwojmaćS Offline
        Stefan JoptwojmaćS Offline
        Stefan Joptwojmać
        wrote on last edited by
        #23

        How long will be maintenance?

        "Wolę szlifować diamenty niż rzeźbić w gównie"

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        0
        • Stefan JoptwojmaćS Offline
          Stefan JoptwojmaćS Offline
          Stefan Joptwojmać
          wrote on last edited by
          #24

          We have now simulations, wtf ?

          "Wolę szlifować diamenty niż rzeźbić w gównie"

          1 Reply Last reply
          3
          • eko_wahyuE Offline
            eko_wahyuE Offline
            eko_wahyu
            Indonesian Users
            wrote on last edited by
            #25

            until when server repair takes place, all matches are delayed

            1 Reply Last reply
            0
            • Harry PoonH Offline
              Harry PoonH Offline
              Harry Poon
              wrote on last edited by
              #26

              We're very sorry for the downtime everyone had to witness yesterday. We realise, that a lot of players couldn't access their teams and therefor not prepare their club. Unfortunately, we can't do anything about this. Some of our servers broke down (this was not planned) and we had to fix everything ASAP. This problem, on such a scale can't be compensated. Again, sorry for all this.

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              • vinnievuik_NLV Offline
                vinnievuik_NLV Offline
                vinnievuik_NL
                wrote on last edited by
                #27

                I would expect something like a promo code "sorry"

                Harry PoonH 1 Reply Last reply
                2
                • vinnievuik_NLV vinnievuik_NL

                  I would expect something like a promo code "sorry"

                  Harry PoonH Offline
                  Harry PoonH Offline
                  Harry Poon
                  wrote on last edited by
                  #28

                  @vinnievuik_nl Fair point. We've done this before. Unfortunately, events of yesterday are an exemption. Because only a part of the leagues were touched (mostly leagues for Dutch players), we can't identify the players that were harmed by this. Does that make any sense?

                  Could you please tag me in the next message? That way I can earlier spot your message 😉

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                  • Harry PoonH Offline
                    Harry PoonH Offline
                    Harry Poon
                    wrote on last edited by
                    #29

                    We're currently down for some small maintenance to our databases. This is all in order to decrease the chance of having to take OSM down while the engines are running.

                    We hope to finish this within half an hour. Thanks for your patience!

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                    • Harry PoonH Offline
                      Harry PoonH Offline
                      Harry Poon
                      wrote on last edited by Harry Poon
                      #30

                      As a follow up to the earlier downtime, we have to do some small maintenance to improve the performance around the engine times. So OSM will be unavailable Friday January 19, 7:30 AM (UTC +1). This will take about an hour.

                      jacobsJ 1 Reply Last reply
                      0
                      • Harry PoonH Harry Poon

                        As a follow up to the earlier downtime, we have to do some small maintenance to improve the performance around the engine times. So OSM will be unavailable Friday January 19, 7:30 AM (UTC +1). This will take about an hour.

                        jacobsJ Offline
                        jacobsJ Offline
                        jacobs
                        wrote on last edited by
                        #31

                        @harry-poon
                        Thursday 19 ???

                        Harry PoonH 1 Reply Last reply
                        1
                        • jacobsJ jacobs

                          @harry-poon
                          Thursday 19 ???

                          Harry PoonH Offline
                          Harry PoonH Offline
                          Harry Poon
                          wrote on last edited by
                          #32

                          @jacobs Thanks, Friday of course ;D

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                          0
                          • Harry PoonH Offline
                            Harry PoonH Offline
                            Harry Poon
                            wrote on last edited by
                            #33

                            @sir-hamdy Thanks for reporting! This means your league, club or server of your league is having problems. This should be fixed automatically over time.

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                            0
                            • Harry PoonH Offline
                              Harry PoonH Offline
                              Harry Poon
                              wrote on last edited by
                              #34

                              @aart123_nl We're working very hard to reduce these kinds of errors to the minimum. The problem is that most of the time it's not planned maintenance, it's because too many players are online at the same time. We're trying to make structural improvements here.

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