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  3. Report cheater bug

Report cheater bug

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  • Koning CoK Offline
    Koning CoK Offline
    Koning Co
    English Users
    wrote on last edited by
    #1

    I tried to report a illegal transfer cheater in my Winners League (main account), but I got the error "It is not possible to submit this report, because this manager has not made any transfers with other managers in the league."

    There has been a transfer below player value between 2 human managers in this new Winners League that started today. I have reported it now via Multiple accounts, because I got the error message when I tried to report it via Illegal transfers. But can you please investigate why I got this error? Maybe it has something to do with the new Winners Cup.

    محمد اشرف ناديم 1 Reply Last reply
    0
    • Koning CoK Koning Co

      I tried to report a illegal transfer cheater in my Winners League (main account), but I got the error "It is not possible to submit this report, because this manager has not made any transfers with other managers in the league."

      There has been a transfer below player value between 2 human managers in this new Winners League that started today. I have reported it now via Multiple accounts, because I got the error message when I tried to report it via Illegal transfers. But can you please investigate why I got this error? Maybe it has something to do with the new Winners Cup.

      محمد اشرف ناديم Offline
      محمد اشرف ناديم Offline
      محمد اشرف نادي
      wrote on last edited by
      #2

      @KoningCo Regarding accounts reports, you can write to support at the link en.support@onlinesoccermanager.com

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      • Koning CoK Offline
        Koning CoK Offline
        Koning Co
        English Users
        wrote on last edited by Koning Co
        #3

        I have tried that with a suspected cheater about 2 weeks ago. But they reject e-mails about cheaters and say that we have to use the ingame cheater report (even though that was not possible in that case, Jaimiu rejected my e-mails).

        That was a different case, this one is quite clear. A illegal transfer between 2 teams from the same country, that played in the same league a few times and a price far below player value. I hope they handle this one well even though I couldn't report it in the right way due to the bug.

        محمد اشرف ناديم 1 Reply Last reply
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        • Koning CoK Koning Co

          I have tried that with a suspected cheater about 2 weeks ago. But they reject e-mails about cheaters and say that we have to use the ingame cheater report (even though that was not possible in that case, Jaimiu rejected my e-mails).

          That was a different case, this one is quite clear. A illegal transfer between 2 teams from the same country, that played in the same league a few times and a price far below player value. I hope they handle this one well even though I couldn't report it in the right way due to the bug.

          محمد اشرف ناديم Offline
          محمد اشرف ناديم Offline
          محمد اشرف نادي
          wrote on last edited by
          #4

          @KoningCo You can send a support screen shot to clarify the fraud and as evidence

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          • Koning CoK Offline
            Koning CoK Offline
            Koning Co
            English Users
            wrote on last edited by
            #5

            No, Jamiu says I have to report it ingame. They don't handle cheater reports at en.support@onlinesoccermanager.com

            This means the cheater I reported 11 days ago got away with it.

            محمد اشرف ناديم 1 Reply Last reply
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            • Koning CoK Koning Co

              No, Jamiu says I have to report it ingame. They don't handle cheater reports at en.support@onlinesoccermanager.com

              This means the cheater I reported 11 days ago got away with it.

              محمد اشرف ناديم Offline
              محمد اشرف ناديم Offline
              محمد اشرف نادي
              wrote on last edited by
              #6

              @KoningCo Well, good luck to you

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