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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Important Info - Please Read

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    SpecialOneS
    -I suspect someone is cheating, how can I be sure? We often get questions about what's considered cheating and what's not. Managers reporting users just because they managed to build a really good squad, because they beat them while their squad is better or even report managers because they don't lose a match. As you can imagine this creates an huge delay and unnecessary workload having to check all those ticket/reports. Let's try to reduce this, by explaining when managers are breaking OSM Terms and when they should be reported. There are mainly 3 situations where it's easy for users to spot when a manager is breaking OSM Terms: Illegal transfers To be reported under Illegal Transfers Doing transfers between 2 or more teams (managed by humans) where one of them is clearly the benefited with those transfers Buying weak players that don't improve your squad by huge amounts without a clear reason for it (don't have enough players to line due to injuries or suspension) Buying strong players that will improve your squad by really low values without having a clear benefit to seller Collusion ** A single user controlling several teams or a group of users playing as a group to 'assure' that a specific team will win the league by setting losing tactics, weak line ups, players on wrong positions and/or play with strongest line up and camping their rivals Offensive language Offensive names, league names, profiles, insults via PMs, Crew Names.....etc Important NOTE: All reports should include a clear description of what you're reporting and evidences added (please, add all necessary screenshots). English [image: 1637856074774-england.png] language ONLY! Report users on our knowledge base / helpcenter!
  • Can't find your Topic/Post? Read this!

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    SpecialOneS
    - How can I access other languages forums? It's in fact quite easy and you can do it just with 3 mouse clicks: [image: 1550568935926-b7df8cba-946f-4b62-b4cd-e361b649a0ed-image.png] [image: 1550568968371-f0bf120d-7526-4891-8ef0-4eff70481680-image.png] [image: 1550568981834-0631c5f4-333a-40bf-bdea-443ee22b8ed3-image.png]
  • Error

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    FC Eddie_NLF
    @Tahir-Saraçer Hi there, I will ask the admins about the Barcelona Pack. As for the selling issue: this is not a bug. You don't always sell players every single day.
  • PC Bug - Can't select ANY team in ANY league (Buttons not working)

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    FC Eddie_NLF
    @MarkoSt100 Hi there, I'm sorry you are facing issues. I think that this is due to the issue with the blank pages on the webversion. A lot of users are having similar issues. The devs are looking into it. You can find more details here https://forum.onlinesoccermanager.com/topic/76657/some-pages-on-webversion-stay-blank/80
  • Boss coins I earned from quests haven't been credited to my account.

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    FC Eddie_NLF
    @ÇINAR190521 Like I said, if you do not get those Bosscoins from the Missions directly after claiming, them, then you will get a pop-up the next time you log in to your account with a claim button aswell. If you use an ad-blocker then make sure to disable that for OSM to get those pop-ups.
  • Some pages on webversion stay blank

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    Johannes LaulhéJ
    Hello everybody Same issues here, both on Chrome and Mozzilla... pages stay blank, video-ads not playable etcetera. Been trying everything possible but actually nothing seems useful to resolve problems. I hope someone have suggestions and can help me. Thanks a lot in advance JL
  • Problem with application

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    FC Eddie_NLF
    @Marko-Nikolic1945 Hi there, What kind of an issue do you have? Can you give us more details about it.
  • Will the players in the training session be sold?

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    FC Eddie_NLF
    @ÇINAR190521 Hi there, Every player you have put up on the transferlist can be sold, that includes players who are doing a training session.
  • Coaches are using fake accounts to climb the medal rankings.

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    FC Eddie_NLF
    @JAY-ZO You know us well @PABLO_SCCP-π As Yay Zo already mentioned, it's not as simple to lock accounts as it sounds. There needs to be clear proof someone really is cheating. You can always try to report them through the propper channels by creating a ticket through our support website at https://support.onlinesoccermanager.com/hc/en-us
  • BUG in PC Version - Cannot see listed players

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  • Login

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    M
    From the app the login with facebook ix not working, from internet the website is facebook working. Can u look what happend
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  • The game is working today?

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    FC Eddie_NLF
    @Historico-fut-camp Hi there, Sometimes there might be a hickup with the server that could prevent login in to OSM for a short period of time. But if you can post on the forum, then you can access your OSM account aswell. So if you still have an issue, then you can create a new topic and explain in more detail what the issue is exactly.
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  • Germany National Team Proposal

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    Matija MD DujanM
    Hello, I would suggest that you contact 1v9machine (username), he is part of organizational board for OSM Euro and WNC so I am sure he can give you some guidelines how caan Germany start participating again in international competitions. Good luck! Link to manager: https://en.onlinesoccermanager.com/Users/813978553/Profile
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