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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Important Info - Please Read

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    SpecialOneS
    -I suspect someone is cheating, how can I be sure? We often get questions about what's considered cheating and what's not. Managers reporting users just because they managed to build a really good squad, because they beat them while their squad is better or even report managers because they don't lose a match. As you can imagine this creates an huge delay and unnecessary workload having to check all those ticket/reports. Let's try to reduce this, by explaining when managers are breaking OSM Terms and when they should be reported. There are mainly 3 situations where it's easy for users to spot when a manager is breaking OSM Terms: Illegal transfers To be reported under Illegal Transfers Doing transfers between 2 or more teams (managed by humans) where one of them is clearly the benefited with those transfers Buying weak players that don't improve your squad by huge amounts without a clear reason for it (don't have enough players to line due to injuries or suspension) Buying strong players that will improve your squad by really low values without having a clear benefit to seller Collusion ** A single user controlling several teams or a group of users playing as a group to 'assure' that a specific team will win the league by setting losing tactics, weak line ups, players on wrong positions and/or play with strongest line up and camping their rivals Offensive language Offensive names, league names, profiles, insults via PMs, Crew Names.....etc Important NOTE: All reports should include a clear description of what you're reporting and evidences added (please, add all necessary screenshots). English [image: 1637856074774-england.png] language ONLY! Report users on our knowledge base / helpcenter!
  • Can't find your Topic/Post? Read this!

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    SpecialOneS
    - How can I access other languages forums? It's in fact quite easy and you can do it just with 3 mouse clicks: [image: 1550568935926-b7df8cba-946f-4b62-b4cd-e361b649a0ed-image.png] [image: 1550568968371-f0bf120d-7526-4891-8ef0-4eff70481680-image.png] [image: 1550568981834-0631c5f4-333a-40bf-bdea-443ee22b8ed3-image.png]
  • is the game down

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    JAY ZOJ
    @Reactor68_NL Should be able to through language settings
  • Language

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    FC Eddie_NLF
    @tigerpunk Hi there, I believe this has been fixed already, so I will close this topic.
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    FC Eddie_NLF
    @ÇINAR190521 Hi there, I believe this has been fixed already, so I will close this topic.
  • This morning I've found my account in Arabian language

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    FC Eddie_NLF
    @Johannes-Laulhé Hi there, I believe this has already been fixed by now. So I will close this topic.
  • This topic is deleted!

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  • The advertising system doesn't seem to be working.

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    SirNoom Angthong ลุงมูS
    @FC-Eddie_NL on which platform did you watch the ad? = Android have you already tried to wait half a minute to see if the ad closes? Sometimes it can take a little longer before the pop-up closes. = I waited longer on the problematic ads (some ads worked normally, but fewer were problematic). have you checked if the Bosscoin got added to your account afterwards? (by refreshing page or going to a different page first) = I checked. It's not like I just started playing this game; this has been happening for about a month now. do you know which ad it is? (what is the subject of the advert, if an ad plays at all) = There are a lot of them. About 3/4 of what I've seen so far.
  • High shipping prices in Egypt

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  • switching servers

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    JAY ZOJ
    @FC-Eddie_NL Ah, sorry for that. Thanks.
  • I’m missing boss coins.

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    FC Eddie_NLF
    @D-21 Hi there, Bosscoins only 'dissapear' when you spend them. So you have most likely spend them on your team(s). One of the most common coin spenders is when you buy players with Club Funds Compensation. This means that you compensated the lack of Club Funds with Bosscoins. If you stay below the threshold, you won't receive a confirmation button for the transfer. Anyway, to find out on what you spend your coins on, you will have to contact the OSM Support. They have the tools to check this. You can find our support through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • Bug with stadium

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    G
    @JAY-ZO Now me too
  • My coins vanished from my account

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    D 21D
    Hello, the same thing happened to me. I had boss coins and they disappeared from my account without me spending them. Could you please check my transactions and help me fix this? Thank you.
  • Team analysis problem

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    FC Eddie_NLF
    @Damio-Maresca Hi there, Could you post a screenshot of what you see after you have analyzed an opponent. The stadium level should be in the bottom right of the 6 things that are analyzed under tactics.
  • i can't log in to the game after the last update

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    FC Eddie_NLF
    This seems to be solved already, so I will close this topic.
  • Problem with buying legends

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    FC Eddie_NLF
    I have received the confirmation that they indeed fixed the bug on Friday. It should also be fixed for future Legend events.
  • Login

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    FC Eddie_NLF
    @Mol123321_NL If you have your OSM account connected though your Apple Game Center account, then you don't have to use the e-mail-a-code login option. You can just login using Apple Game Center. OSM app should automatically log into your account if that connection is set up. As for the code that you do not receive, you will have to contact the OSM Support for that. They can check this and try to find out what goes wrong. You can find the OSM Support through the below link. https://support.onlinesoccermanager.com/hc/nl
  • no boss coins so i cannot make transfers.

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    FC Eddie_NLF
    There are a number of ways to get Bosscoins: buy them from the OSM Store go to the 'free' section and watch an ad for a Bosscoin. You can watch 9 ads per hour and these are seperate in the webversion and the OSM app. So 18 Bosscoins an hour if you use both platforms. That are a lot of free Bosscoins every day! when you use the OSM app the 'free' section also has an offerwall for special offers: filling in surveys or download a specific app and fulfill a number of requirements within that app earn Bosscoins through achievements end-of-season bonus will net you some Bosscoins
  • I'm having trouble receiving the coins from the boss.

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    FC Eddie_NLF
    Hi there, I'm sorry, but I don't understand what the issue is here. Please create a new topic with a clear description of the issue.
  • Transfers have stopped!

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    FC Eddie_NLF
    @FurkanTopal And how high-rated and thus expensive were those players before the transfer event? It also might be due to your league advancing closer to the end of the season. Then it also seems to be more difficullt to sell players. There are a several 'rules' to the transfersystem, but a lot of it is unknown to the playerbase. The only things about the transfersystem that is commonly known, are: the higher the sale price you ask for a player, the more difficult it will be to sell that player there is a lot of randomness to the transfer engine system at the end of the league it seems to be more difficult to sell players