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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Important Info - Please Read

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    SpecialOneS
    -I suspect someone is cheating, how can I be sure? We often get questions about what's considered cheating and what's not. Managers reporting users just because they managed to build a really good squad, because they beat them while their squad is better or even report managers because they don't lose a match. As you can imagine this creates an huge delay and unnecessary workload having to check all those ticket/reports. Let's try to reduce this, by explaining when managers are breaking OSM Terms and when they should be reported. There are mainly 3 situations where it's easy for users to spot when a manager is breaking OSM Terms: Illegal transfers To be reported under Illegal Transfers Doing transfers between 2 or more teams (managed by humans) where one of them is clearly the benefited with those transfers Buying weak players that don't improve your squad by huge amounts without a clear reason for it (don't have enough players to line due to injuries or suspension) Buying strong players that will improve your squad by really low values without having a clear benefit to seller Collusion ** A single user controlling several teams or a group of users playing as a group to 'assure' that a specific team will win the league by setting losing tactics, weak line ups, players on wrong positions and/or play with strongest line up and camping their rivals Offensive language Offensive names, league names, profiles, insults via PMs, Crew Names.....etc Important NOTE: All reports should include a clear description of what you're reporting and evidences added (please, add all necessary screenshots). English [image: 1637856074774-england.png] language ONLY! Report users on our knowledge base / helpcenter!
  • Can't find your Topic/Post? Read this!

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    SpecialOneS
    - How can I access other languages forums? It's in fact quite easy and you can do it just with 3 mouse clicks: [image: 1550568935926-b7df8cba-946f-4b62-b4cd-e361b649a0ed-image.png] [image: 1550568968371-f0bf120d-7526-4891-8ef0-4eff70481680-image.png] [image: 1550568981834-0631c5f4-333a-40bf-bdea-443ee22b8ed3-image.png]
  • Some pages on webversion stay blank

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    FC Eddie_NLF
    @Ade67 I know it's frustrating, but I'm sure it will be fixed soon. You just need to be a bit more patient. And if it takes longer than the remaining days of your current season, then you can always start to manage a new team once the bug is fixed. It's not the end of the world
  • WEB: Not able to select a team to sign contract

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    Ç
    do it now
  • transactions

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    FC Eddie_NLF
    @max208 Could you post a screenshot, please
  • The advertising system doesn't seem to be working.

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    M
    The same is happening to me on my Android phone. Always Google Play advert and never stops.
  • Always same advert that does not stop.

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  • This topic is deleted!

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  • HELLO

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    DE XRISTD
    Yes, they can play...
  • Problem with application

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    D
    Guys, it's been more than 10 hours and the game still doesn't work on my computer. I can not train players, buy or sell players, can't do anything. This is the message witen on the screen: Oops Something has gone wrong, please help us by reporting it via email.
  • Problem in scout

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    Matija MD DujanM
    There was soem serious problem with the event yesterday even transfer rates were not that much increased as they used to be for transfer madness before. Never before I have had a situation where I cannot sell anyone for 3-4 transfer windows in a row and madness is supposedly active...
  • Money from interest not awarded

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    FC Eddie_NLF
    @reddevil_807 Hi there, The interest is added on the Savings and not on your club balance. So double check what you had on your Savings before the match started and what you have after the match has been played. The Club Funds you have on Savings after the match should be: The amount of Club Funds you had on Savings before the match was played plus the 2% interest you were given. Sponsorship is only given out when you played at home and not after an away match.
  • BUG !

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    FC Eddie_NLF
    @7MAT Hi there, The scout does take 2 hours to search. So when did you send the scout to search? Was it before the event started or is this screenshot taken recently?
  • Error

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    STAR WARS 67S
    @Tahir-Saraçer These guys usually lose 1-2 times at the beginning of the league and then give up.Ruining the game of others.
  • Boss coins I earned from quests haven't been credited to my account.

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    Ç
    Thank you for your help, I was able to do it.
  • Will the players in the training session be sold?

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    FC Eddie_NLF
    @ÇINAR190521 Hi there, Every player you have put up on the transferlist can be sold, that includes players who are doing a training session.
  • Coaches are using fake accounts to climb the medal rankings.

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    FC Eddie_NLF
    @JAY-ZO You know us well @PABLO_SCCP-π As Yay Zo already mentioned, it's not as simple to lock accounts as it sounds. There needs to be clear proof someone really is cheating. You can always try to report them through the propper channels by creating a ticket through our support website at https://support.onlinesoccermanager.com/hc/en-us
  • BUG in PC Version - Cannot see listed players

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  • Login

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    M
    From the app the login with facebook ix not working, from internet the website is facebook working. Can u look what happend
  • The game is working today?

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    FC Eddie_NLF
    @Historico-fut-camp Hi there, Sometimes there might be a hickup with the server that could prevent login in to OSM for a short period of time. But if you can post on the forum, then you can access your OSM account aswell. So if you still have an issue, then you can create a new topic and explain in more detail what the issue is exactly.