Support

@Daniel-T.-P. @El-Capitán61_NL-0 Hi there, This is an ongoing issue ever since the start of the new year. Both the news section and pop-ups didn't work on the webversion. Pop-ups now work again, but the news section is indeed still empty.

I have the same problem with Velux ad. You cannot stop it and do not receive a bosscoin.

@elmaystro1 Hi there, Could you try to do the following steps. Perhaps that will solve the issue. Clear all app data Remove the OSM app from your phone Restart your phone Install the OSM app again. If not, then you will have to wait for a reply from the OSM Support. It can sometimes take a few days before you receive a reply back from them. The weekend doesn't count as they are not in the office then.

@gitanaCanastera77 Hi there, You probably had your club funds on Savings instead of your club balance. You can't use them if they are on Savings and instead will pay with extra Bosscoins if that option is active in your league. You can try asking for a refund at our OSM Support (https://support.onlinesoccermanager.com/hc/en-us)

It's not working for me on my PC anymore either.

@King-Awad

I'm playing on a computer. Team lineups aren't visible right now. This message is for administrators.

@Mattiap Ciao, se il tuo account è rimasto inattivo per alcuni anni è molto probabile che sia stato eliminato da GB. Recentemente hanno fatto pulizia di vecchi account inutilizzati. Puoi comunque provare a segnalare il tuo problema scrivendo al supporto, in inglese, al seguente indirizzo: https://gamebasics.zendesk.com/hc/en-us/requests/new

@MarcusWöll Hi there, If your e-mail adress is still in use and is set to your OSM account, then you do not need to do anything. Once the option to login with username and password gets removed, then you can login by using the button to get a code through an e-mail. That message is there to remind everyone about this upcoming change. So you can just ignore it. The ads on the webversion are a known issue, but needs to be solved by the company of the ad player. They do work, but sometimes the video won't be played and after a few seconds the pop-up closes. The Bosscoin should be added to your account. I just tried it and I received a Bosscoin even though the video didn't play and the pop-up closed after a few seconds.

@Thuram-Malta-Boys Hi there, If you already have an e-mail adress linked to your OSM account and that e-mail is still in use, then you don't need to change it/update it. That message is a reminder for all users that the login method of username and password is going to be removed soon. Those who do not have an active e-mail adress linked to their accounts, will have to set an active one up, otherwise they lose access to their account. If you do need to change it, then you will probably be able to change it now. There was an issue with it that should be fixed now.

@SpecialOne Thanks for the explanation, I appreciate it and I understand it now And I think, maybe this topic or this ticket should be open for a few days so that other managers who have similar doubts could read it. Or if someone else ask you, in the future, about the same topic and issue, you can just refer to this one. Cheers