Support

This has now been fixed. You will only get the claim button for Bosscoin rewards

This was fixed already in time for all users to claim it

Thank you for the information. It might be because of simulations,usually happens during evening time. But I will try all your recommendations.

You should have received a notification... Due to the issues with cloudflare worldwide, OSM NL was down for quite some time in the evening, so we chose to postpone matches on OSM NL only!

Yup, no feedback from user which means that it was working....

There was an error upon league creation and some leagues were created before the fix. We've set all teams with goal 6!

@soliman10_8 Hi there, That message is there for a reason and indicates that you would go against the OSM terms. This is to prevent users from cheating.

@JAY-ZO Oh yeah, forgot to mention it. Issue has indeed been fixed manually. They will look for a permanent solution if this league will become available again in the future.

@Wayne-the-special-one Hi there, If you still don't see the Player Pack in your inventory, you will have to contact our customer support. They can check what happened. You can contact them through the below link. https://support.onlinesoccermanager.com/hc/en-us

@Muhammed-Ali-Reigns Hi there, I get that losing always sucks, but the engine doesn do favoritisme.

@Wayne-the-special-one Hi there, The Bosscoins will automaticaly be added to your account (your Bosscoins stack) and not added to your inventory like the other items are. If you are still sure they haven't been added, then you will have to contact our customer support. They can check what happened. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact form. If you add proof op payment they can help you inmediately.

Since this is clear, I will close the topic.

@actually-goated Hi there, Apologies for the late reply. The Bosscoins can normally be collected right after the last match has been played, but I don't know how long that will be possible after the league has been reset. If you still didn't got the Bosscoins, you can try going to our customer support at https://support.onlinesoccermanager.com/hc/en-us. They might be able to help you out.

@cb7_355 Hi there, Apologies for the late reply. Is this still an issue? If so, you should be able to connect it after you have logged in into your account on the OSM app. On the settings menu, the cogwheel, you will see a button to connect your Game Center account.

@mariodgaff Hi there, You can deactive your account by loggin into the webversion of OSM at https://en.onlinesoccermanager.com/ Then click on your managername in the top right corner and go to profile. There you see a button to deactivate it. You will get an e-mail to confirm the choice. Our customer support is located at https://support.onlinesoccermanager.com/hc/en-us. There you can send in a ticket using the 'submit a request' link.

@Tarik1012 Hi there, As @JAY-ZO mentioned, accounts that have been inactive for 3 years will be permanentaly deleted. This is due to the GDPR (privacy law). So if the last time you logged in on your old account is atleast 3 years ago, then that account is gone. If you are unsure how long ago it has been and you still know your old managername or a login name, you can contact our customer support to try to get some more info about your old account. You can find our support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact form. Make sure to provide the managername/login name.