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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Important Info - Please Read

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    SpecialOneS
    -I suspect someone is cheating, how can I be sure? We often get questions about what's considered cheating and what's not. Managers reporting users just because they managed to build a really good squad, because they beat them while their squad is better or even report managers because they don't lose a match. As you can imagine this creates an huge delay and unnecessary workload having to check all those ticket/reports. Let's try to reduce this, by explaining when managers are breaking OSM Terms and when they should be reported. There are mainly 3 situations where it's easy for users to spot when a manager is breaking OSM Terms: Illegal transfers To be reported under Illegal Transfers Doing transfers between 2 or more teams (managed by humans) where one of them is clearly the benefited with those transfers Buying weak players that don't improve your squad by huge amounts without a clear reason for it (don't have enough players to line due to injuries or suspension) Buying strong players that will improve your squad by really low values without having a clear benefit to seller Collusion ** A single user controlling several teams or a group of users playing as a group to 'assure' that a specific team will win the league by setting losing tactics, weak line ups, players on wrong positions and/or play with strongest line up and camping their rivals Offensive language Offensive names, league names, profiles, insults via PMs, Crew Names.....etc Important NOTE: All reports should include a clear description of what you're reporting and evidences added (please, add all necessary screenshots). English [image: 1637856074774-england.png] language ONLY! Report users on our knowledge base / helpcenter!
  • Can't find your Topic/Post? Read this!

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    SpecialOneS
    - How can I access other languages forums? It's in fact quite easy and you can do it just with 3 mouse clicks: [image: 1550568935926-b7df8cba-946f-4b62-b4cd-e361b649a0ed-image.png] [image: 1550568968371-f0bf120d-7526-4891-8ef0-4eff70481680-image.png] [image: 1550568981834-0631c5f4-333a-40bf-bdea-443ee22b8ed3-image.png]
  • non-payment of rewards earned from job offers

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    bekırd92B
    @SirFearless I created a feedback through the osm application but no response has been received. I cannot find any feedback section from the sponsor company.
  • Gold Pack Glitch

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    Offside TrapO
    How am I supposed to 'prove' my purchase, when its single-click? screen record all my activity? and as for what you said "several days before I get a reply" that cements exactly what I felt this game is/has become - a joke, and not worthy of people wasting their time - espeically, when its stated, it can take days to get a reply - what about those who have suffered a glitch when making payment, - its disgusting - time to go back to Top Eleven App
  • I want to resign from leading a team

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    SpecialOneS
    Sorry guys, it's taking longer than expected to solve this issue. We're aware of it and trying to solve it as fast as possible!
  • The email address linked to my account is no longer active."

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    SpecialOneS
    Hi Patrcick, Please, don't share private information like e-mails on public places You can change the mail yourself. Just log on the account and you should easily find the place to change it
  • Boss coin offers

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    CelticBelgae_NLC
    Quite interesting how you manage to place these items all over (obviously with time limit to maximise profits) but hey: that's the customer's problem, right? Since you are getting paid to act wisely and even insult customers I will delete my account. Is that really how to treat customers? I don't want to contribute to your payslip. (you realise what they say about vinegar and honey, right?)
  • Kuwait League

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    SirFearlessS
    I checked, and it appears to have been deleted
  • How can i change my flag?

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    SirFearlessS
    Profile > Edit > Country
  • Can't leave Winners Cup after being eliminated

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    FC Eddie_NLF
    This is being investigated.
  • Please remove this United Airlines adspam

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    SpecialOneS
    No need for further promotion for those SPAM threads... in due time they end up being removed
  • Boss Coins Offers Not Being Given

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    FC Eddie_NLF
    @Offside-Trap That's the policy: you first have to contact the respective offer suplier as they are the ones who manage these offers. They can verify if you fullfilled all requirements. OSM has no info about this. They just offer a platform for these external partners. So you can complain all you want, but that policy is not going to change.
  • Recovering an OSM account whose email address I don't remember

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  • Is there any way to delete a league?

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    AFGC2025A
    You can resign the league after you play your first match. If you don't want to wait until then, you can join a league in a free slot. From what I can see in your profile, your slot 4 is free!
  • question

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  • This topic is deleted!

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  • How do leagues work

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    FC Eddie_NLF
    @Jovi-Barinho Hi there, There can be multiple leagues active within a given country. So if you want to start managing a team on a different clubslot and look at the same country as you are playing in on another clubslot, then it will look at a different active league. It doesn't matter if the league is full or not, as you can only play in a league with one clubslot. Those three different teams is due to a league update. Players and teams get updated from time to time. Real life football is currently in it summer break before the new season starts. So promoted and relegated teams will be added or removed to/from the club roster.
  • Created a private league, invited friends and now want to make it public

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    james698henryJ
    If the “Make Public” toggle is greyed out, it's likely due to the league already having started. Once a private league begins, most platforms lock its visibility settings to preserve competitive integrity.
  • Free player?

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    J
    No puedo acceder a mi cuenta de OSM – Soporte no responde (#11240489) Hola comunidad de OSM, Soy el mánager joseramoncoyjimenez10. Llevo varios días intentando recuperar mi cuenta, pero no recibo ninguna respuesta efectiva del soporte. He enviado múltiples solicitudes (última: #11240489) y sigo sin poder iniciar sesión. Me aparece el mensaje: “Ya no puedes iniciar sesión con estas credenciales”. He realizado TODOS los pasos recomendados: • Cerré sesión en Game Center • Eliminé y reinstalé la app muchas veces • Borré caché, cookies, historial de Safari • Revocación de accesos desde Apple ID, Facebook y Google Aun así, la app se vincula automáticamente a la cuenta antigua bloqueada y no me permite crear una nueva ni cambiar de mánager. Solicito urgentemente que alguien del equipo de OSM o moderadores me ayuden o escalen el caso. Gracias de antemano.
  • I bought a player pack and I can't find it

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    FC Eddie_NLF
    @M0ayman11 Hi there, You can find the Player Pack in your inventory. That's the blue-yellow OSM bag you will see at the top of your screen. Keep in mind that the Pack can only be opened on a slot where the use of these Items are allowed and it will stay in your inventory for a week. After that it expires and will be removed from your inventory, so make sure to open it before it expires.