Accidentally used coins instead of cash
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So I just wasted 57 coins on a 59 rated striker because I thought I was using cash. Am I out of luck or is there anyway I can get my coins back?
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Unfortunately, most in-game purchases are final, and refunds for accidental transactions are rare. However, you can check the game's refund policy or contact customer support to explain the situation. They might be able to assist, especially if it's a genuine mistake.
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I tried finding somewhere to contact customer support but couldn't -- could you direct me there?
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So I just wasted 57 coins on a 59 rated striker because I thought I was using cash. Am I out of luck or is there anyway I can get my coins back?
Hi there,
You can try going to our customer support and ask if they are willing to return the Bosscoins. I can't guarantee that they will do it as it is your own responsibility. Also keep in mind that the player you bought will be removed from your squad then. You can find the customer support through the below link.
https://support.onlinesoccermanager.com/hc/en-us
Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact sheet. Make sure to provide enough details. Depending on how busy it is, it might take several days before you receive a reply.
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Hi there,
You can try going to our customer support and ask if they are willing to return the Bosscoins. I can't guarantee that they will do it as it is your own responsibility. Also keep in mind that the player you bought will be removed from your squad then. You can find the customer support through the below link.
https://support.onlinesoccermanager.com/hc/en-us
Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact sheet. Make sure to provide enough details. Depending on how busy it is, it might take several days before you receive a reply.
@FC-Eddie_NL said in Accidentally used coins instead of cash:
Hi there,
You can try going to our customer support and ask if they are willing to return the Bosscoins. I can't guarantee that they will do it as it is your own responsibility. Also keep in mind that the player you bought will be removed from your squad then. You can find the customer support through the below link.
https://support.onlinesoccermanager.com/hc/en-us
Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact sheet. Make sure to provide enough details. Depending on how busy it is, it might take several days before you receive a reply.
Hi thanks I submitted a request yesterday.
