Divisions - Discussion/Questions....

[timilic7]

Can you explain to me why today at 7:00 p.m., having looked at my results on the two championships already played on the app and the web version to be sure, I have 250,068 medals on the web and 250,745 on the app?

[SpecialOne]

@timilic7 Total of medals changes only after you 'check' results on that specific device. So if you check results on Web, but not on app, they will be different. Even if you check on web and on another device, totals will be different until you check same slots on both devices!

[timilic7]

@SpecialOne I have never the same number of medals on the application and the web version.
I check several times a day is the result is never the same it is a problem.

I know the game... Number on application and web is different.. Why??

And I win or I loose medals on battle only with the web version.. It s another problem.

Thanks for the answer

[timilic7]

[timilic7]

[SpecialOne]

@timilic7 The difference you've is in fact the Medals you won on the battle.

This is something on your end

Do you've latest OSM version (V3.5.5.2 or V3.5.6.1 - set live today for 50% of our users)?
Have you tried to clear App data on phone settings?

[timilic7]

@SpecialOne
No it is wrong. Why not admit that the game has a problem and that it was nothing to do with it

I opened my 4 accounts with the app and the Web version on purpose before taking the screenshots at 7:30 p.m., my battle is played after 11 p.m.

You can see that I do not have the same number of medals.

And I tell you, despite what you claim that I did not have my final championship medals after my last battle ended and won. Whatever you say .. And I have all the possible updates.

[timilic7]

10h25 this morning
On web

[timilic7]

On application

[timilic7]

On application classement

[timilic7]

With 10 supports I finish with 100 000 medals

[SpecialOne]

@timilic7 said in Divisions - Discussion/Questions....:

@SpecialOne
No it is wrong. Why not admit that the game has a problem and that it was nothing to do with it

I opened my 4 accounts with the app and the Web version on purpose before taking the screenshots at 7:30 p.m., my battle is played after 11 p.m.

You can see that I do not have the same number of medals.

And I tell you, despite what you claim that I did not have my final championship medals after my last battle ended and won. Whatever you say .. And I have all the possible updates.

We've no issues in admit anything, when that's true

Don't you think that if this was an OSM problem we would have way more than one user complaining? I'm trying to explain to you that this is a local issue and helping you on solving it... Instead of follow my advises you're just ignoring what I say and say that it's a flaw on OSM... Well, there's nothing I can do if you don't do what you're asked to .

I guess that these screens from my account are enough to prove to you that it's working both on Web and Android

If you still want to try what's wrong with your device and why it doesn't work for you, follow these steps:

• Force close App (not minimise, close it)
• go to Android settings, storage, search for OSM and clear data
• Open OSM and cycle your 4 slots logging on all of them
• It may happen that Medals doesn't show, if that's the case, force close app and open it again and cycle again the 4 slots

[timilic7]

@SpecialOne i do all... And delate appli and new installation and my médailles changed again on app, but are again différente in my profil on app versus classement on app vs web version...

I can realized 3 new screen of you want

It s my fault

It's not important.. Thanks

Have a good day

[timilic7]

And I m sure with your directive and Maj, all will be in order...

Bye..

[JetonT.]

Hi...

How its possible this guy to have 221k medals and I have only 147k?

[JetonT.]

No answer? Its ok, you don't know it too, I understand.

[Lirind]

@JetonT take a look at the first page of this topic and there maybe you'll find the answer.

[JetonT.]

@Lirind thank you for the reply but I can't find the answer.

[Lirind]

@JetonT take a look at the admin post because end of season bonus

[JetonT.]

@Lirind I have seen that comment, but this doesn't stand. Difference is way higher than 30k medals which someone could get that day. So yeah, this new ranking is worse than the old one. Managers with 100 wins, 4 trophies won are way higher than someone with 1200+ wins and more than 70 trophies won. Never mind, Im just wasting my time here.