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  3. Training screen cannot be loaded in iOS

Training screen cannot be loaded in iOS

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  • CosMoCuTiEC Offline
    CosMoCuTiEC Offline
    CosMoCuTiE
    English Users
    wrote on last edited by
    #1

    Dear Support Team,

    After the latest update of OSM app, the training screen is constantly stuck at this screen and cannot be loaded.

    This happens in the following:
    Club Slot 4: Team Red 1 (GA WCC23/24 - R2 MUN vs RVN)
    Platform: iOS
    OSM App Version: Version 4.12.31
    Phone: iPhone XR
    iOS Version: iOS 17.1.2

    'Self-Proclaimed' Mastermind Tactician

    Xiang3103_NLX 1 Reply Last reply
    0
    • SpecialOneS Offline
      SpecialOneS Offline
      SpecialOne
      wrote on last edited by
      #2

      Does it opens on other slots?

      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

      CosMoCuTiEC daniel.barrao11D 2 Replies Last reply
      0
      • SpecialOneS SpecialOne

        Does it opens on other slots?

        CosMoCuTiEC Offline
        CosMoCuTiEC Offline
        CosMoCuTiE
        English Users
        wrote on last edited by
        #3

        @SpecialOne

        Hello, I am not able to validate as I am currently only active in Slot 4. Basically, the training screen just have the football icon constantly loading in all 4 Goalkeeper, Defender, Midfielder, Attacker but it wouldn't be complete to allow me to commence/end training.

        I am not able to provide screenshot here due to the image size being too large, but I did attach in my support request (#7275903) which I have raised as well to the issue.

        'Self-Proclaimed' Mastermind Tactician

        1 Reply Last reply
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        • CosMoCuTiEC CosMoCuTiE

          Dear Support Team,

          After the latest update of OSM app, the training screen is constantly stuck at this screen and cannot be loaded.

          This happens in the following:
          Club Slot 4: Team Red 1 (GA WCC23/24 - R2 MUN vs RVN)
          Platform: iOS
          OSM App Version: Version 4.12.31
          Phone: iPhone XR
          iOS Version: iOS 17.1.2

          Xiang3103_NLX Offline
          Xiang3103_NLX Offline
          Xiang3103_NL
          Dutch Users
          wrote on last edited by
          #4

          @CosMoCuTiE same here

          1 Reply Last reply
          0
          • sf1927S Offline
            sf1927S Offline
            sf1927
            English Users
            wrote on last edited by
            #5

            Training page in the app is not loading on iphone and players cannot be selected unless training is complete.
            This happens on all the 4 slots.
            Please help

            1 Reply Last reply
            0
            • SpecialOneS Offline
              SpecialOneS Offline
              SpecialOne
              wrote on last edited by
              #6

              Thank you all

              I was able to reproduce it and forwarded it.

              We'll try to look and fix it ASAP and eventually send an hotfix to apple

              "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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              • SpecialOneS SpecialOne

                Does it opens on other slots?

                daniel.barrao11D Offline
                daniel.barrao11D Offline
                daniel.barrao11
                English Users
                wrote on last edited by
                #7

                @SpecialOne it’s happening to me too, in my 4 slots! I’m waiting to be fixed. Luckly, i can put or finish players on training from my account on PC. But i use much more the OSM app on Iphone 📲 and it’s more easy to me and everyone who’s having this problem too.

                1 Reply Last reply
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                • SpecialOneS Offline
                  SpecialOneS Offline
                  SpecialOne
                  wrote on last edited by
                  #8

                  It's fixed.

                  Problem wasn't on iOS app, which made it way easier to solve. Fix is live!

                  "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                  1 Reply Last reply
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                  • SpecialOneS SpecialOne locked this topic on
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