Removing ads not working
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Hello i would like to know if its normal after a purchase that remove ads, when you Update the mobile App you start watching ads again? I’m really tired because i tought that the purchase would remove permanently the ads (I’m not talking about the ones to win Boss coins)
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Hello i would like to know if its normal after a purchase that remove ads, when you Update the mobile App you start watching ads again? I’m really tired because i tought that the purchase would remove permanently the ads (I’m not talking about the ones to win Boss coins)
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Hello,thanks for reporting. This is a known bug. We are working on resolving this issue as soon as possible so you won’t have to watch ads anymore.
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Hello,thanks for reporting. This is a known bug. We are working on resolving this issue as soon as possible so you won’t have to watch ads anymore.
@rachelle99_5 thank you very much for your awnser!
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Hello @diogodlps, we are looking into it, and are wondering the following. Could it be that you have pressed the orange button after the Match Experience with +more in it? We have changed the functionality of that button to show a video immediately instead of after pressing the multistep on the finance page. So if you do not want to watch a video, you should click the other button without the +more after the Match Experience. Can you please confirm that this could be the issue?
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We have recently made a change to the behaviour of this orange button. It now plays the first multistep video automatically, so it should show a checkmark for the first multistep video and rewards you with clubfunds, but we still have to add the video icon to the button to indicate you are watching a video. So something has gone wrong there and we will have to fix it.
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In case you don't want to watch a Rewarded Video, from now on you will have to press the blue button after the Match Experience.
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Hello @diogodlps, I'm curious if you are still having this issue?
