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  1. Home
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  3. Device heating issue

Device heating issue

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  • J Offline
    J Offline
    Justen_x1
    wrote on last edited by
    #1

    Hello Support Team,
    Wenn using the iOS App on my iPhone 11, it Starts to Heat extremely after 3-4 minutes. The iOS Version is 17.6.1. The App Version is 4.13.15

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    • M Offline
      M Offline
      mickarel
      wrote on last edited by
      #2

      This also happens to me, I am also using Iphone 11 - always experience extreme heat after 3-4 minutes opening the OSM apps

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      • SpecialOneS Offline
        SpecialOneS Offline
        SpecialOne
        wrote on last edited by
        #3

        We can't find any situation where this happens... Can you try to describe this a bit more?

        Are you sure you only have OSM open and it's not another app causing that overheating?

        If it's only OSM, please try to filter in which sections of the game you notice the overheating. Is this when you're active playing or if you leat it running on background?

        "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

        J 1 Reply Last reply
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        • SpecialOneS SpecialOne

          We can't find any situation where this happens... Can you try to describe this a bit more?

          Are you sure you only have OSM open and it's not another app causing that overheating?

          If it's only OSM, please try to filter in which sections of the game you notice the overheating. Is this when you're active playing or if you leat it running on background?

          J Offline
          J Offline
          Justen_x1
          wrote on last edited by
          #4

          @SpecialOne this happens when running the app in the foreground. I also only have OSM opened and it automatically heats up after 2-3 minutes, it’s not a particular game section.

          M 1 Reply Last reply
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          • J Justen_x1

            @SpecialOne this happens when running the app in the foreground. I also only have OSM opened and it automatically heats up after 2-3 minutes, it’s not a particular game section.

            M Offline
            M Offline
            mickarel
            wrote on last edited by
            #5

            @Justen_x1 Same me too

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