Inviting friends and not getting the points
Locked
Support
-
Hi there,
There is a system in place that checks if you met all criteria to receive the bonus for inviting friends to OSM. Those are as follows:
- New user has to sign up via invitation link and on same session (if user installs app, then closes it and later opens it and sign up, it won't work. He needs to click the link again and only after the account has been created)
- Invited user has to create a new account and not joining league with an existing one.
- There's a maximum of 10 rewards, so all invites sent after that won't give any more rewards.
So make sure to double check if you and your friends meet these criteria. If that's the case and you didn't receive them, then you will have to contact our customer support through the below link.
https://support.onlinesoccermanager.com/hc/en-us
Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide the managernames of your friends who you invited.
-