I want to recover my old account
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I played this game for a few years and stopped playing probably 3 years ago. I would like to recover my old account because there were several things that are not possible to do in the account I created.
I created a new account in the hope that I would be able to connect later, but it was not possible.
The name of my first account is Cicero_500 and I would like to play again with that account. Thank you.!!
I am sending this image as proof of the existence of the account.
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I played this game for a few years and stopped playing probably 3 years ago. I would like to recover my old account because there were several things that are not possible to do in the account I created.
I created a new account in the hope that I would be able to connect later, but it was not possible.
The name of my first account is Cicero_500 and I would like to play again with that account. Thank you.!!
I am sending this image as proof of the existence of the account.Hi there,
Accounts that have been inactive for 3 years are permanentely removed from the database. This is required due to the global GDPR ruling (privacy laws). So if it is already more than 3 years ago that you last logged in to your account, then it will be removed.
You could try going to our customer support and ask for a definitive check with the e-mailadress that you had linked to that account. They can verify if it still excists or not. You can find our customer support using the below link.
https://support.onlinesoccermanager.com/hc/en-us
Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
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