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  3. Web: Game crash - Header empty

Web: Game crash - Header empty

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  • S Offline
    S Offline
    Sylwester Slystal 0
    wrote on last edited by
    #4

    It is still not possible to watch ads to receive bonuses or money. Cookies have been cleared and nothing helped.

    1 Reply Last reply
    0
    • ruiprscR Offline
      ruiprscR Offline
      ruiprsc
      Portuguese Users
      wrote on last edited by
      #5

      Hello!

      There is something strange happening in the game as the Boss Coins and money on the top right corner are disappearing:

      9fe6050e-656a-48d7-922d-9f0f785c9402-image.png

      Also, the slots aren't oppening and the top menu disappears:

      541f53e3-220b-41e2-834a-bdb32ea17774-image.png

      Can you please cheack it?

      Thanks!

      Rui

      FC Eddie_NLF Doc StrangeloveD 2 Replies Last reply
      0
      • ruiprscR ruiprsc

        Hello!

        There is something strange happening in the game as the Boss Coins and money on the top right corner are disappearing:

        9fe6050e-656a-48d7-922d-9f0f785c9402-image.png

        Also, the slots aren't oppening and the top menu disappears:

        541f53e3-220b-41e2-834a-bdb32ea17774-image.png

        Can you please cheack it?

        Thanks!

        Rui

        FC Eddie_NLF Offline
        FC Eddie_NLF Offline
        FC Eddie_NL
        Moderator NL
        wrote on last edited by
        #6

        @ruiprsc

        Hi there,

        This will probably be resolved with a refresh, logging out and back in of your account or the clearing of cookies and cache of the browser you are using. If not, then it could be part of the server issues OSM has.

        1 Reply Last reply
        0
        • Edwin098E Offline
          Edwin098E Offline
          Edwin098
          wrote on last edited by
          #7

          i have some problems, please check and repair, we can't prepare team for the next match

          1 Reply Last reply
          0
          • ruiprscR ruiprsc

            Hello!

            There is something strange happening in the game as the Boss Coins and money on the top right corner are disappearing:

            9fe6050e-656a-48d7-922d-9f0f785c9402-image.png

            Also, the slots aren't oppening and the top menu disappears:

            541f53e3-220b-41e2-834a-bdb32ea17774-image.png

            Can you please cheack it?

            Thanks!

            Rui

            Doc StrangeloveD Offline
            Doc StrangeloveD Offline
            Doc Strangelove
            Italian Users
            wrote on last edited by
            #8

            @ruiprsc same to me since early this morning Can't do nothing

            1 Reply Last reply
            0
            • SpecialOneS SpecialOne

              Hi, sorry for the trouble. This was a temporary situation already fixed!

              You may need to clear temporary files in order to have it fully working!

              SpecialOneS Offline
              SpecialOneS Offline
              SpecialOne
              wrote on last edited by
              #9

              said in Web: Game crash - Header empty:

              Hi, sorry for the trouble. This was a temporary situation already fixed!

              You may need to clear temporary files in order to have it fully working!

              "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

              linoptL 1 Reply Last reply
              0
              • S Offline
                S Offline
                sneyver
                wrote on last edited by
                #10

                Ekran görüntüsü 2025-10-02 222229.png

                The problem still persists. I haven't been able to get coins through ads for 2 days and today the game screen can't be loaded.

                1 Reply Last reply
                0
                • SpecialOneS SpecialOne

                  said in Web: Game crash - Header empty:

                  Hi, sorry for the trouble. This was a temporary situation already fixed!

                  You may need to clear temporary files in order to have it fully working!

                  linoptL Offline
                  linoptL Offline
                  linopt
                  Portuguese Users
                  wrote on last edited by
                  #11

                  @SpecialOne i have allready made that twice.. it´s the same.. e delete all from chrome, and even all from temp folder in windows... and it´s like this Screenshot_2.png

                  1 Reply Last reply
                  0
                  • FC Eddie_NLF FC Eddie_NL referenced this topic on
                  • I Offline
                    I Offline
                    Ionut Valy
                    wrote on last edited by
                    #12

                    I have the same problem. No menu, can't see the matches played last night.

                    Same as @linopt . I have deleted the cache , but the problem persists.

                    1 Reply Last reply
                    0
                    • I Offline
                      I Offline
                      Ionut Valy
                      wrote on last edited by
                      #13

                      I use the game in Romanian language and I play it from Opera 120.0.5543.161.

                      Hope it helps.

                      1 Reply Last reply
                      0
                      • mrtgll33M mrtgll33 referenced this topic on
                      • ruiprscR Offline
                        ruiprscR Offline
                        ruiprsc
                        Portuguese Users
                        wrote on last edited by
                        #14

                        Hello!

                        The issue with Boss Coins and Funds was solved by deleting cache, temp files and so on, but there is one problem that still persists:

                        image.png

                        1 Reply Last reply
                        0
                        • SpecialOneS Offline
                          SpecialOneS Offline
                          SpecialOne
                          wrote on last edited by
                          #15

                          All those with problems can try it on a different device/browser?

                          If it works, just try it on same browser but different device... If it works, then it's something local and you need to figure it out (temporary files, ad-blocker, anti-virus....)

                          I just can't reproduce it anymore and I tried a few browsers. Had it on my PC also, but after clear ALL temp data, it works like a charm

                          "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                          1 Reply Last reply
                          0
                          • SpecialOneS Offline
                            SpecialOneS Offline
                            SpecialOne
                            wrote on last edited by
                            #16

                            Can you please let us know if it's fixed or if the problem remains?

                            If problem is still there, please let us know which browser you have so we can try to reproduce it and in case we manage to reproduce, fix it

                            "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                            JAY ZOJ 1 Reply Last reply
                            0
                            • FC Eddie_NLF FC Eddie_NL referenced this topic on
                            • I Offline
                              I Offline
                              Ionut Valy
                              wrote on last edited by
                              #17

                              Now everything runs smooth. For me it's fixed. Thank you!

                              1 Reply Last reply
                              0
                              • SpecialOneS SpecialOne

                                Can you please let us know if it's fixed or if the problem remains?

                                If problem is still there, please let us know which browser you have so we can try to reproduce it and in case we manage to reproduce, fix it

                                JAY ZOJ Offline
                                JAY ZOJ Offline
                                JAY ZO
                                English Users
                                wrote on last edited by
                                #18

                                @SpecialOne
                                For me, the problem was fixed a few hours after i reported thankfully.
                                Mac and ipadOS, using google and safari.

                                By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                                By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

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                                0
                                • SpecialOneS Offline
                                  SpecialOneS Offline
                                  SpecialOne
                                  wrote on last edited by
                                  #19

                                  Guess we can consider this issue as fixed. Tks for the report guys.

                                  "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                                  1 Reply Last reply
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                                  • SpecialOneS SpecialOne locked this topic on
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