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  3. iOS app not loading properly since update

iOS app not loading properly since update

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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL
    Moderator NL
    wrote last edited by FC Eddie_NL
    #7

    I will put everthing related to the issues with the latest update on iOS in this topic. Can you all help out with providing some screenshots and any other issues you encounter since that last update (4.14.11)?

    S 1 Reply Last reply
    0
    • NetvigatorN Netvigator

      On the iPhone I simultaneously get the option to update the stadium and a pop up saying I am expanding it.

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote last edited by
      #8

      @Netvigator

      Hi there,

      Do you still have this issue? If so, what happens if you activate the stadium upgrade on the webversion of OSM. Does the problem then stil persists on the app after that?

      1 Reply Last reply
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      • O Offline
        O Offline
        omerzinho
        wrote last edited by
        #9

        I'm using the latest version on iOS.

        1 Reply Last reply
        0
        • FC Eddie_NLF FC Eddie_NL

          I will put everthing related to the issues with the latest update on iOS in this topic. Can you all help out with providing some screenshots and any other issues you encounter since that last update (4.14.11)?

          S Offline
          S Offline
          Shmeersh
          wrote last edited by
          #10

          @FC-Eddie_NL
          It looks like my screenshot did not properly embed but I can see it when I tap the question mark.
          omerzinho’s post seems to show the exact same issue and his screenshot is exactly what is going on for me as well.

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          0
          • NetvigatorN Offline
            NetvigatorN Offline
            Netvigator
            wrote last edited by
            #11

            So I noticed yesterday that it was progressing normally on the web version. The problem was only on the iPhone. This morning I was able to restart the stadium upgrade, I guess associated with the end of matches. But subsequently the same problem has occurred. So I can’t watch ads on the stadium to progress it.

            1 Reply Last reply
            0
            • M Offline
              M Offline
              Mark Booyas
              English Users
              wrote last edited by
              #12

              A few issues on my iOS app just with the last update:

              1. Stadium progression doesn’t show correctly.
              2. Can’t see the referee
              3. Super slow to load
              1 Reply Last reply
              0
              • E Offline
                E Offline
                Edinson Gagani
                wrote last edited by
                #13

                Since the last update I've had the same problem on iPhone and the referee's strictness level is no longer displayed.

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                • FC Eddie_NLF Offline
                  FC Eddie_NLF Offline
                  FC Eddie_NL
                  Moderator NL
                  wrote last edited by
                  #14

                  Thanks everyone. I will add the stadium issue to the report

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                  • FC Eddie_NLF Offline
                    FC Eddie_NLF Offline
                    FC Eddie_NL
                    Moderator NL
                    wrote last edited by
                    #15

                    Seems like the devs are already aware of the issues. A new version of the OSM app on iOS has been forwarded to Apple for approvement. That new version should fix the issues with the stadium and referee.

                    1 Reply Last reply
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                    • FC Eddie_NLF Offline
                      FC Eddie_NLF Offline
                      FC Eddie_NL
                      Moderator NL
                      wrote last edited by
                      #16

                      New version is already live for a few days. Issues with stadium and referee has been fixed. I haven't heard anything about the app being slow from the admins. If that is still a thing you could try taking the following steps.

                      1. Remove all app data
                      2. Remove the OSM app
                      3. Turn off your phone completely and power it back on
                      4. Install the OSM app again.
                      1 Reply Last reply
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                      • FC Eddie_NLF Offline
                        FC Eddie_NLF Offline
                        FC Eddie_NL
                        Moderator NL
                        wrote last edited by
                        #17

                        I will close this topic now

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                        • FC Eddie_NLF FC Eddie_NL locked this topic
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