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  3. Password Reset Issue - Account Recovery Support

Password Reset Issue - Account Recovery Support

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  • H Offline
    H Offline
    Hakan01_
    wrote last edited by FC Eddie_NL
    #1

    I am unable to receive password reset emails for my previous account, which is very important to me. I kindly request your support in resolving this issue.

    Username: aLonemAzy
    Email: ***

    FC Eddie_NLF 1 Reply Last reply
    0
    • H Hakan01_

      I am unable to receive password reset emails for my previous account, which is very important to me. I kindly request your support in resolving this issue.

      Username: aLonemAzy
      Email: ***

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote last edited by FC Eddie_NL
      #2

      @Hakan01_

      Hi there,

      Have you also you checked your spamfolder? If you did and the e-mails aren't there, then you will have to contact our customer support. They can check this. You can find them through the below link.

      https://support.onlinesoccermanager.com/hc/en-us

      Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact form.

      I will close your topic, as we can't help you out with this issue on the forum.

      PS: for your own privacy I wouldn't recommend posting your e-mailadress on this forum. It's accessible for every OSM user. I will remove it.

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