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  3. I can't enter the game

I can't enter the game

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This topic was forked from Monthly weekend events schedule FC Eddie_NL
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  • C carol488

    Why can’t I enter the game? When I try to enter the game on web it redirects me to the forum

    FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL
    Moderator NL
    wrote on last edited by
    #2

    @carol488

    Hi there,

    That's hard to say as we don't know how you try to log in and what happens after that. Do you login through https://en.onlinesoccermanager.com/ (or different language then English)? Do you get an error message after log in? If so, what does that error message say? Any other info you can provide?

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    • ali-bastaA Offline
      ali-bastaA Offline
      ali-basta
      wrote on last edited by
      #3

      I have a similar problem.

      When I try to log in on the web version on https://en.onlinesoccermanager.com there comes the message "Sorry, we're working on the site. Please try again later." When I then reload the browser it shows me the "Career" site. I can play the game but do not get content for the "news" site. It always only says "News will show up here". I also get no pop-ups with Information i.e. for current events like Booming Stadium.

      I use the latest Firefox version 146.0.1 but get the same error by using Microsoft Edge.

      FC Eddie_NLF 1 Reply Last reply
      0
      • ali-bastaA ali-basta

        I have a similar problem.

        When I try to log in on the web version on https://en.onlinesoccermanager.com there comes the message "Sorry, we're working on the site. Please try again later." When I then reload the browser it shows me the "Career" site. I can play the game but do not get content for the "news" site. It always only says "News will show up here". I also get no pop-ups with Information i.e. for current events like Booming Stadium.

        I use the latest Firefox version 146.0.1 but get the same error by using Microsoft Edge.

        FC Eddie_NLF Offline
        FC Eddie_NLF Offline
        FC Eddie_NL
        Moderator NL
        wrote on last edited by
        #4

        @ali-basta

        I think that that message is due to the website not being available due to maintenance. Unplanned maintenance can always happen. I can login through en.onlinesoccermanager.com right now, so there shouldn't be any issues to log in through the website at this moment.

        Was this just a one-time thing or do you constantly get that error message? If it constantly appears, then try to do a good cleanup of your browser (cookies, cache, temporary files, etc.). Perhaps that will remove the error message.

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        • ali-bastaA Offline
          ali-bastaA Offline
          ali-basta
          wrote on last edited by
          #5

          I have this issue since 2 or 3 weeks everytime I try to log in. I did a full cleanup of my browser but still have this issue. I just tried it with a clean Microsoft Edge but still get the maintenance notice.

          FC Eddie_NLF 1 Reply Last reply
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          • ali-bastaA ali-basta

            I have this issue since 2 or 3 weeks everytime I try to log in. I did a full cleanup of my browser but still have this issue. I just tried it with a clean Microsoft Edge but still get the maintenance notice.

            FC Eddie_NLF Offline
            FC Eddie_NLF Offline
            FC Eddie_NL
            Moderator NL
            wrote on last edited by
            #6

            @ali-basta

            Hmm, weird. Could you post some ful-screen screenshots of it?

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            • ali-bastaA Offline
              ali-bastaA Offline
              ali-basta
              wrote on last edited by
              #7

              Ok. Here are screenshots of the Log in and the News.

              Screenshot Log in.jpg

              Screenshot News.jpg

              FC Eddie_NLF 1 Reply Last reply
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              • ali-bastaA ali-basta

                Ok. Here are screenshots of the Log in and the News.

                Screenshot Log in.jpg

                Screenshot News.jpg

                FC Eddie_NLF Offline
                FC Eddie_NLF Offline
                FC Eddie_NL
                Moderator NL
                wrote on last edited by
                #8

                @ali-basta

                Thanks. I have reported your issue to the admins. Hopefully they can find the reason for the error message.

                Do you have access to the OSM app on your phone/tablet? If so and you have no issues to login there, then I recommend using the OSM app to receive the news and pop-ups for the time being.

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                • ali-bastaA Offline
                  ali-bastaA Offline
                  ali-basta
                  wrote on last edited by
                  #9

                  Thanks for reporting these issues.

                  As far as I can tell the log in works now. But the issues with the news and the missing pop-ups still exist.

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                  • fabrizio_7919F Offline
                    fabrizio_7919F Offline
                    fabrizio_7919
                    Italian Users
                    wrote last edited by SpecialOne
                    #10

                    Good evening,
                    even though I keep entering the correct email address to log in to the app, I am not receiving any code to enter.
                    My email


                    Manager name
                    fabrizio_7919
                    Thank you

                    SpecialOneS 1 Reply Last reply
                    0
                    • fabrizio_7919F fabrizio_7919

                      Good evening,
                      even though I keep entering the correct email address to log in to the app, I am not receiving any code to enter.
                      My email


                      Manager name
                      fabrizio_7919
                      Thank you

                      SpecialOneS Offline
                      SpecialOneS Offline
                      SpecialOne
                      wrote last edited by
                      #11

                      @fabrizio_7919 The e-mail linked to your account is not the one you provided on your post (removed the mail due to privacy)

                      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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