Game bug !!!

[Baraa711]

I need help !
the game suddenly did this I can't see my slots and profile I tried all the ways to solve it I couldn't find any solution from my side I tried to update and uninstall and installed it again and changed the server from the setting and nothing happened my account still available I'm playing the game on the browser but it's too slow and I can't control well from the browser
Is there any help
here is a picture of the problem

I tried all solutions people says to resolve and couldn't find a way to resolve this
Thanks .

[FC Eddie_NL]

@Baraa711

Hi there,

You could try the following steps:

1. Remove all app data
2. Remove the OSM app from your phone
3. Turn off your phone completely and power it back on
4. Install the OSM app again.

Hopefully this will solve it.

[Baraa711]

@FC-Eddie_NL
@FC-Eddie_NL
It doesn’t help I tried now
Then i said i tried to remove it and uninstall it several times and did all solutions you said
What can i do ?!
Is there any possible solution can resolve the problem from your side ?
Thanks

[FC Eddie_NL]

@Baraa711

Is this on the iOS app or the Android app? And what version of the OSM app do you have?

[Baraa711]

@FC-Eddie_NL
iOS app with the latest updated version
Version 4.14.14

[Baraa711]

@FC-Eddie_NL
It’s ios app with the latest updated version
4.14.14

[FC Eddie_NL]

@Baraa711

Thanks. I have forwarded this issue to the admins.

[Baraa711]

@FC-Eddie_NL
Any updates ?

[FC Eddie_NL]

@Baraa711

No news about it.

[7kom189]

@FC-Eddie_NL any update? I have the same issue ))

[Kartal_Kaan]

Possible fixes you can try:

• Clear the app cache (Android):
  Go to Settings → Apps → Online Soccer Manager → Storage → Tap “Clear Cache”.

• Check for updates:
  Make sure the game is updated to the latest version via the Google Play Store or App Store.

• Reinstall the game:
  Delete and reinstall the game. (Your progress won’t be lost if your account is connected.)

• Restart your device:
  Simple, but often effective.

• Try using a VPN:
  Sometimes Online Soccer Manager servers may have regional issues.
  Try connecting through a different country using a VPN.

• Check date and time settings:
  Go to Settings → Date & Time → Enable “Automatic”.
  Incorrect time settings can prevent connection to the servers.