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  3. Error when changing mail address

Error when changing mail address

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  • jasiu23J Offline
    jasiu23J Offline
    jasiu23
    wrote last edited by
    #3

    Sorry, an error occurred! Please describe the error and let us know via email.

    1 Reply Last reply
    0
    • SpecialOneS Offline
      SpecialOneS Offline
      SpecialOne
      wrote last edited by
      #4

      Sorry, but that doesn't help me at all?

      Are you trying to change it on App (ios/And) or Web?

      You just set new e-mail and you got the error immediately? Which language are you playing in?

      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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      0
      • jasiu23J Offline
        jasiu23J Offline
        jasiu23
        wrote last edited by
        #5

        this is visible when I try to change the email address in the "profile" tab.

        I try change it on Web

        I Play in polish language, yes i got error when i try set new e-mail

        1 Reply Last reply
        0
        • Omarinho 1992O Offline
          Omarinho 1992O Offline
          Omarinho 1992
          English Users
          wrote last edited by
          #6

          Same problem with me, playing in English language, trying change by browser

          1 Reply Last reply
          0
          • G Offline
            G Offline
            ghani torino1
            wrote last edited by
            #7

            I have a problem; I want to change my email address but I can't.

            1 Reply Last reply
            0
            • A Offline
              A Offline
              awaad20
              wrote last edited by
              #8

              Hello, I want to change my email address. Please help me because my old email address isn't working. I hope for a reply. Thank you.

              1 Reply Last reply
              0
              • Alvira HauntyA Offline
                Alvira HauntyA Offline
                Alvira Haunty
                wrote last edited by
                #9

                I have the same problem

                1 Reply Last reply
                0
                • SpecialOneS Offline
                  SpecialOneS Offline
                  SpecialOne
                  wrote last edited by
                  #10

                  I can't reproduce this error. All works fine when I change my mail address.

                  Are you guys trying it using your own IP or on a VPN/public IP? These kind of situations may occur when IPs are banned by cloudflare.

                  Can you try on a different place? Or wait some time and try later, because these bans tend to be temporary.

                  "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                  G 1 Reply Last reply
                  0
                  • jasiu23J Offline
                    jasiu23J Offline
                    jasiu23
                    wrote last edited by
                    #11

                    I tried this on my IP address, I downloaded the application but I can't log in with my username, only my email...

                    1 Reply Last reply
                    0
                    • jasiu23J Offline
                      jasiu23J Offline
                      jasiu23
                      wrote last edited by
                      #12

                      I tried to do it on another device but it still didn't work

                      1 Reply Last reply
                      0
                      • M Offline
                        M Offline
                        Muhammad Abubakr
                        wrote last edited by
                        #13

                        hi i can’t change my email address on my account, when i try to change it comes up with error code and says email the issue. Also cant log in on the app, it also comes with error code

                        1 Reply Last reply
                        0
                        • SpecialOneS SpecialOne

                          I can't reproduce this error. All works fine when I change my mail address.

                          Are you guys trying it using your own IP or on a VPN/public IP? These kind of situations may occur when IPs are banned by cloudflare.

                          Can you try on a different place? Or wait some time and try later, because these bans tend to be temporary.

                          G Online
                          G Online
                          giovvy
                          wrote last edited by
                          #14

                          @SpecialOne Sorry for using this topic. The Italian web version hasn't been working since this morning. The login window doesn't even appear, nor anything else. To access from the web we have to use the English version. Will it be fixed or are we forced to access through the app?

                          1 Reply Last reply
                          0
                          • jasiu23J Offline
                            jasiu23J Offline
                            jasiu23
                            wrote last edited by
                            #15

                            Can someone help? I don't want to lose my account after so many years of playing.

                            1 Reply Last reply
                            0
                            • jasiu23J Offline
                              jasiu23J Offline
                              jasiu23
                              wrote last edited by
                              #16

                              I can finally change my email address

                              1 Reply Last reply
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