Wrong crew name abbreviation

[SUPERNOVA 8]

@osm3test said in Wrong crew abbreviation:

I play with 4 slots and I am in a crew with the abbreviation TUC. On my slot 1, however, is the abbreviation of my previous crew TCA

Hello & welcome to the World forum

Could you please help us a bit more with some screen shots from your Slots showing the difference in your Crew name's abbreviation?
And which device and platform are you using ?
Sometimes it helps to clean up all your history , temporary data , cookies and cache from your devices and re-login. Let me know if anything changes please.

[Koirac]

S1

S2

I use PC & Edge

[SUPERNOVA 8]

@osm3test Thanks for the screens. Did you try to log out and do the clean up on your browser ?

[Koirac]

@SUPERNOVA-8
I did log out and the cleaning

[SUPERNOVA 8]

@osm3test Ok then, thank you. But in that case I need from you to please fill in a Bug Template as explained below . The more detailed the bug report the easier for the devs to find the fix for the bug.

Bug Report Template:
At this moment we've got 5 different versions on which users can login to OSM:

Website (PC or mobile device)
Facebook
Android App
iOS App (iPhone)
iOS App (iPad)

All bugs should be reported using the following basic guidelines.

Login: (Login of the user with the bug)
Account: (Slot1, Slot2, Slot3, Slot4)
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
Screenshots: (Full screen - URL and time should be presented)
Bug's step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

***For bugs related with the full website and Facebook versions, please add:
Browser:

***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
OS version:

[SUPERNOVA 8]

@osm3test said in Wrong crew abbreviation:

S1

S2

I use PC & Edge

To be honest I wasn't sure about the Edge. So if this is your browser ...
" Microsoft Edge is a web browser developed by Microsoft. It was first released for Windows 10 and Xbox One in 2015, then for Android and iOS in 2017, and macOS in 2019. Edge includes integration with Cortana and has extensions hosted on the Microsoft Store."
Could you please also try to login via a different browser and let me know if you still see the same bug?

[Pondboy_NL]

@SUPERNOVA-8
I also have the problem with another browser

[Koirac]

@Pondboy_NL = osm3test

[SUPERNOVA 8]

@Pondboy_NL said in Wrong crew abbreviation:

@SUPERNOVA-8
I also have the problem with another browser

I see. That is your Dutch account. Ok.
So which one is your second browser?
And once again, please fill in and post your complete bug report as explained earlier. Thank you.

[Koirac]

@SUPERNOVA-8

Login: osm3test
Account: Slot1
League number: 47274390
https://en.onlinesoccermanager.com/League/Standings/47274390#managers-list
Date & Time of the bug: 22 10 2019
Platform: Website PC
Screenshots:
Bug's step-by-step Description:
Browser:
Edge - Vivaldi - Mozilla Firefox ( all 3 give the same error )

[SUPERNOVA 8]

@osm3test Thank you for your report. Just to make sure , is this your website version too ?
v.3.92.0 ?

[Koirac]

@SUPERNOVA-8
yes > v.3.92.0

[SUPERNOVA 8]

@osm3test Thank you very much. Your case has been forwarded. I will get back to you when I have news.

[HBlauzahn]

Its the same in our Crew

[SUPERNOVA 8]

@HBlauzahn I'm sorry but.. I don't know you , I don't know the name of your Crew and I don't see a Bug template posted . Just one screen ain't helping us much mate. Please read my previous posts and share more infos about your bug report.

[HBlauzahn]

I already reported the bug to the German support yesterday evening. As you can see from the screenshot the manager playing with Bordeaux is assigned to a wrong crew.

[SUPERNOVA 8]

@HBlauzahn Alright then, if you have posted your report on the German Support. If you have filled in the Bug Template with all the required infos and shared it there , then there was no need to post in here too.

[Ochowiak]

I saw somebody had similar problem already. I am in POL crew but on one slot it shows other crew name.

The bug was seen not only by me but by my crewmates too.
Screenshot_2019-10-24-21-11-39-982_com.gamebasics.osm.png

[Ochowiak]

screenshot

[Ochowiak]

Login: Ochowiak
Account: Slot1
League number:
Date & Time of the bug: Noticed the bug at 9PM CET
Platform: Website and Android App ***
Screenshots: posted higher
Bug's step-by-step Description: It displays wrong crew name next to my nickname in slot 1 only

***For bugs related with the full website and Facebook versions, please add:
Browser: Mozilla Firefox

***For bugs related with the Android App and iOS App versions, please add:
App Version: 3.4.41.1
Brand/type device: Xiaomi Redmi 4x
OS version: Android 7.0

Bug happens on both browser and mobile and also on other crewmates' devices too