Battle points bug?
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In last 2-3 days battle points are not being updated and not sure if its just temporary or bug which should be fixed by you but I think you must check on it. Thanks
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@JetonT @mc0708
Hello guys and thank you both for reporting this.
Give me some time please to do my research about it and I will get back to you when I have any news. In the meantime , enjoy your weekend and not to worry. I'm sure there will be a solution about this issue. 
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@JetonT , @mc0708
Hi again guys!
I would like to inform you that we had other reports coming to us about this same matter. What I could really need from both of you now is screen shots showing your BPs ( battle points ) before and after any new battle round that did not give you the new BPs.
Screens of your latest total BPs and also screens of your match rounds ( either it was a win or a draw )
Thank you in advance !
NOTE : In case you have never reported a bug in the past , this is the right way to do it :
All bugs should be reported using the following basic guidelines.Login: (Login of the user with the bug)
Account: (Slot1, Slot2, Slot3, Slot4)
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)***For bugs related with the full website and Facebook versions, please add:
Browser:***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
OS version:The more detailed the bug report is , the easier for devvers to fix it fast !
“Educating the mind without educating the heart is no education at all.” Aristotle
Sophia ~ Salonica ~ Greece ~ 💙🤍💙 -
@JetonT , @mc0708
Hi again guys!
I would like to inform you that we had other reports coming to us about this same matter. What I could really need from both of you now is screen shots showing your BPs ( battle points ) before and after any new battle round that did not give you the new BPs.
Screens of your latest total BPs and also screens of your match rounds ( either it was a win or a draw )
Thank you in advance !NOTE : In case you have never reported a bug in the past , this is the right way to do it :
All bugs should be reported using the following basic guidelines.Login: (Login of the user with the bug)
Account: (Slot1, Slot2, Slot3, Slot4)
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)***For bugs related with the full website and Facebook versions, please add:
Browser:***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
OS version:The more detailed the bug report is , the easier for devvers to fix it fast !
@SUPERNOVA-8 who makes screenshots every day? This issue is to everyone not just me. I've noticed this is happening since atleast last three days. In my last three games, first two I've won and I should've 674 bp instead of 668.
Im using Android app, but as I said, this is not only happening to me but to everyone.
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Hi guys. Yesterday evening I did some investigation and we found the problem. Battle points aren't calculated since Wednesday. Good news: we were able to fix it. Starting from today, battle points are assigned again.
Next Monday we will investigate if we can recalculate the missing points from last three days. If we can assign them, we will let you know!
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Hi guys. Yesterday evening I did some investigation and we found the problem. Battle points aren't calculated since Wednesday. Good news: we were able to fix it. Starting from today, battle points are assigned again.
Next Monday we will investigate if we can recalculate the missing points from last three days. If we can assign them, we will let you know!
@Jeroen-Klarenbeek_NL Thank you very much for your feedback Jeroen.
That was indeed great news!
I will leave this topic open then in case you'd want to add something from Monday. -
@SUPERNOVA-8 who makes screenshots every day? This issue is to everyone not just me. I've noticed this is happening since atleast last three days. In my last three games, first two I've won and I should've 674 bp instead of 668.
Im using Android app, but as I said, this is not only happening to me but to everyone.
@JetonT said in Battle points bug?:
@SUPERNOVA-8 who makes screenshots every day? This issue is to everyone not just me. I've noticed this is happening since atleast last three days. In my last three games, first two I've won and I should've 674 bp instead of 668.
Im using Android app, but as I said, this is not only happening to me but to everyone.
I respect the fact that you are new on the World forum and maybe you were not aware that what I asked of you to do is a standard procedure for any new bug found from all of us managers on OSM.
Please if you'd be so kind to read this topic carefully :
https://forum.onlinesoccermanager.com/topic/308/important-info-please-read and next time I would really appreciate it if you could also respect my volunteering time spent in here trying to help you and rest of our fellow managers. As for the screen shots , a simple look over our Support category will make you see that loads of managers and Moderators do that all the time when actually needed. Thank you. -
yesterday around 16:00 all battle points were repaired and things are functioning as normal again
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yesterday around 16:00 all battle points were repaired and things are functioning as normal again
@Jeroen-Klarenbeek_NL Thank you Jeroen.
Then it's time to close this one.
