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  3. Scored Goals Missing

Scored Goals Missing

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  • S Offline
    S Offline
    SUPERNOVA 8
    wrote on last edited by SUPERNOVA 8
    #1

    Hello my mates. โ˜บ

    After reading some of the recent topics on our Support forum I realised we have a few managers facing the similar problem on their accounts. We have scored goals missing from their team's statistics.
    Therefore I will kindly ask from every manager who believes that faces the specific bug , to post in here a detailed bug report template and please do share some screen shots of the malfunction.
    We need to gather all similar bug reports in a single topic from now on.

    Thank you all in advance for your understanding and patience. :handshake_tone2:

    โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
    Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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    • S Offline
      S Offline
      SUPERNOVA 8
      wrote on last edited by
      #2

      How we fill in a bug report template :

      ๐Ÿ”ธ All bugs should be reported using the following basic guidelines.

      Login: (Login of the user with the bug)
      Account: (Slot1, Slot2, Slot3, Slot4)
      League number: (not manadatory if you don't know how to find it)
      Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
      Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
      Screenshots: (Full screen - URL and time should be presented)
      Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

      ***For bugs related with the full website and Facebook versions, please add:

      • Browser:

      ***For bugs related with the Android App and iOS App versions, please add:

      • App Version:
      • Brand/type device:
      • OSM version:

      โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
      Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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      • S Offline
        S Offline
        SUPERNOVA 8
        wrote on last edited by SUPERNOVA 8
        #3

        @JeffreyvanEyden_NL Thank you very much for your report Jeffrey. โ˜บ
        Although there are a couple things missing from there. But I will forward it as it is for now.

        About your question : Well I can understand that your league's statistics must show zero goals for your players. Yes? But if you have for example a screen shot of your latest match or any match played - from your league's results - showing that any of these players has scored a goal and then a screen shot of your stats showing the zero goals ... there you go ...that's proof of the bug you have. But only you can view the details of your league at any moment. ๐Ÿ˜‰

        Generally, the more detailed the bug report , the faster we get the bug to be fixed. :ok_hand_tone2:

        โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
        Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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        • Maylene_NLM Offline
          Maylene_NLM Offline
          Maylene_NL
          Dutch Users
          wrote on last edited by
          #4

          Login: Maylene
          Account: Slot1
          League number: (not manadatory if you don't know how to find it)
          Date & Time of the bug: Somewhere between 18-01 and 21-01.
          Platform: PC using Chrome
          Screenshots: http://imgur.com/a/DgAx6
          Bug step-by-step Description: To be fair, I have no idea how you'd recreate it. Currently I'm in round 7 of the season, as you can see from the screenshots I have quite some goal scorers in the first rounds. But as of a couple of days ago the goals stats have dissapeared. I would not know how I did this, sorry for that.

          S 1 Reply Last reply
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          • Maylene_NLM Maylene_NL

            Login: Maylene
            Account: Slot1
            League number: (not manadatory if you don't know how to find it)
            Date & Time of the bug: Somewhere between 18-01 and 21-01.
            Platform: PC using Chrome
            Screenshots: http://imgur.com/a/DgAx6
            Bug step-by-step Description: To be fair, I have no idea how you'd recreate it. Currently I'm in round 7 of the season, as you can see from the screenshots I have quite some goal scorers in the first rounds. But as of a couple of days ago the goals stats have dissapeared. I would not know how I did this, sorry for that.

            S Offline
            S Offline
            SUPERNOVA 8
            wrote on last edited by SUPERNOVA 8
            #5

            @Maylene_NL For what do you apologise my friend? You have done nothing wrong.
            You just have a bug on your game and we will kill it soon enough. Haha. Cheer up mate . ๐Ÿ˜„
            All is good and your bug report is a great help. Thanks so much ! :thumbsup_tone2:

            โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
            Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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            • S Offline
              S Offline
              SUPERNOVA 8
              wrote on last edited by SUPERNOVA 8
              #6

              @van-Wetten_NL Thank you for your report Mr. van Wetten โ˜บ

              But could you please provide us with some kind of screen shots too? It would really help us a lot. I need them to forward your bug report.

              Thank you in advance . :handshake_tone2:

              โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
              Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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              • S Offline
                S Offline
                SUPERNOVA 8
                wrote on last edited by
                #7

                Thank you guys for your posts - reports. ๐Ÿ˜ƒ
                I will forward them today so that we can start fixing this bug and get your lovely goals back on your statistics. ๐Ÿ˜‰

                โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
                Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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                • S Offline
                  S Offline
                  SUPERNOVA 8
                  wrote on last edited by
                  #8

                  @JeffreyvanEyden_NL said in Scored Goals Missing:

                  Bug step-by-step Description: ( I Have scored 60 goals with AC Milan, i was in the topscores list with 4 guys on top. and now its al gone. How is that possible ? for sure Niang was on top, also with Benzema/Cavani and Bacca

                  So Jeffrey ...Any chance of getting a couple of screen shots from you? As I explained to you or as you can see from our fellow managers's posts? I really need them for your bug report mate. Thanks . ๐Ÿ˜‰

                  โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
                  Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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                  • S Offline
                    S Offline
                    SUPERNOVA 8
                    wrote on last edited by
                    #9

                    @van-Wetten_NL said in Scored Goals Missing:

                    Bug step-by-step Description: I always look who scores the most goals in my team, the others i sell, but i can't see anymore who's my topscoorder, because they are all down to zero.

                    Yes we are aware of this my friend. But surely you can view from the results of your so far played matches the list of your players that had scored goals for your team. May I please have your screen shots to complete your bug report? Thank you in advance. ๐Ÿ˜‰

                    โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
                    Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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                    • S Offline
                      S Offline
                      SUPERNOVA 8
                      wrote on last edited by
                      #10

                      @Wouter4978_NL Same here. Thank you for your report my friend but where are your screen shots? ๐Ÿ˜•

                      C'mon you guys...We're losing time here. ๐Ÿ˜ž Please try to post your bug reports as more accurate and complete as possible. It's for the best of all of us. Thank you once again for your feedback. :thumbsup_tone2:

                      โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
                      Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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                      • S Offline
                        S Offline
                        SUPERNOVA 8
                        wrote on last edited by
                        #11

                        @FC-Soccer_NL You're welcome buddy. ๐Ÿ˜„
                        But what are you thanking me for? You haven't posted any report here yet. Right? ๐Ÿ˜Š

                        โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
                        Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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                        • S Offline
                          S Offline
                          SUPERNOVA 8
                          wrote on last edited by SUPERNOVA 8
                          #12

                          @Jos-Da-Boss_NL Give you back Boss coins? ๐Ÿ˜ฒ Nice try Jos! ๐Ÿ˜†

                          Could you please complete your bug report and post some screen shots too? Asap please!
                          This way we get to fix the bug and you'll get your scored goals back for your league's stats Boss. ๐Ÿ˜‰

                          โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
                          Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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                          • S Offline
                            S Offline
                            SUPERNOVA 8
                            wrote on last edited by
                            #13

                            @Jos-Da-Boss_NL Good for you ! I'm glad to read that Jos. ๐Ÿ˜„
                            Although it seems we still have this bug troubling some managers.๐Ÿ˜•

                            โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
                            Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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                            • S Offline
                              S Offline
                              SUPERNOVA 8
                              wrote on last edited by
                              #14

                              Hello my mates. ๐Ÿ™‚
                              I was just informed that this bug has been fixed and everything must be back to normal.
                              Thank you once again for your posts and help. :handshake_tone2:

                              โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
                              Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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