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  3. manager points missing

manager points missing

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  • FC Eddie_NLF FC Eddie_NL

    @Vash-the-stampede-2_NL @RZA1991_NL @Razor-Boy_NL

    Hi all.

    Could you be a bit more specific with what is going on?

    • Do you see the pop-up with the amount of medals you have won or lost after a match?
    • When do the medals drop again? Is that right after you have checked results of only after you have logged out/closed app?
    • Wich platform does this happen (web/iOS/Android)? All of them or just a specific one?
    • Could you show some screenshots?
    Vash the stampede 2_NLV Offline
    Vash the stampede 2_NLV Offline
    Vash the stampede 2_NL
    Dutch Users
    wrote on last edited by
    #26

    @FC-Eddie_NL

    i'll see if i can get some screenshots. However, what i can say :

    • I finished another two leagues yesterday, and today all the points I earned are gone again (+- 4000 points). That seems to be a pattern.

    • I cannot confirm yet, but it also looks that points go missing without leagues ending (and matches being played).

    • last 15 minutes, I logged in 3 times, and 3 times it showed a different number of medals earned. Might have something to do with the simulator running (but all my games did finish before checking)

    • using the android app.

    jasiuk88J 1 Reply Last reply
    0
    • Vash the stampede 2_NLV Vash the stampede 2_NL

      @FC-Eddie_NL

      i'll see if i can get some screenshots. However, what i can say :

      • I finished another two leagues yesterday, and today all the points I earned are gone again (+- 4000 points). That seems to be a pattern.

      • I cannot confirm yet, but it also looks that points go missing without leagues ending (and matches being played).

      • last 15 minutes, I logged in 3 times, and 3 times it showed a different number of medals earned. Might have something to do with the simulator running (but all my games did finish before checking)

      • using the android app.

      jasiuk88J Offline
      jasiuk88J Offline
      jasiuk88
      wrote on last edited by
      #27

      Can somebody tell me how medals works? I will tell story from today...
      On my 4 slots I have 2 Active league and 2 in preparation... yesterday I draw in battle and was degradated from Level 10 of medals to Level 9... ok it is unfair how it works but ok.... today I had games on 2 slots only (2 in preparation). I won first about 18:30 UTC and get about 140 medals for winning and get promoted to Level 10 again... next game was 20:32 UTC and in mean time some of my medals was "cut" I was again go to level 9 (without playing game) and at 20:32 I won and get another 130 medals and get promoted to Level 10! In one evening I was promoted twice with 2 games which I won... The best that I have 450006 medals now after be promoted twice.... !

      'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

      Ghandi

      jasiuk88J 1 Reply Last reply
      0
      • jasiuk88J jasiuk88

        Can somebody tell me how medals works? I will tell story from today...
        On my 4 slots I have 2 Active league and 2 in preparation... yesterday I draw in battle and was degradated from Level 10 of medals to Level 9... ok it is unfair how it works but ok.... today I had games on 2 slots only (2 in preparation). I won first about 18:30 UTC and get about 140 medals for winning and get promoted to Level 10 again... next game was 20:32 UTC and in mean time some of my medals was "cut" I was again go to level 9 (without playing game) and at 20:32 I won and get another 130 medals and get promoted to Level 10! In one evening I was promoted twice with 2 games which I won... The best that I have 450006 medals now after be promoted twice.... !

        jasiuk88J Offline
        jasiuk88J Offline
        jasiuk88
        wrote on last edited by
        #28

        This is joke.... yesterday I was promoted twice to level 10 (without losing any game yesterday) with final 450006 medals... today I play my first game (in 2 hours I have next so I dont lost any game and lost medals) and guess... I was again promoted to level 10 with 450006 medals...
        PLEASE fix it...
        OSM_2023-01-10-19-29-49.jpg

        'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

        Ghandi

        jasiuk88J 1 Reply Last reply
        0
        • jasiuk88J jasiuk88

          This is joke.... yesterday I was promoted twice to level 10 (without losing any game yesterday) with final 450006 medals... today I play my first game (in 2 hours I have next so I dont lost any game and lost medals) and guess... I was again promoted to level 10 with 450006 medals...
          PLEASE fix it...
          OSM_2023-01-10-19-29-49.jpg

          jasiuk88J Offline
          jasiuk88J Offline
          jasiuk88
          wrote on last edited by
          #29

          Another one... I won two games this evening (last slot on preparation still) and I am again degradate on 9 Level... how I can lose again 1000 medals without losing game and even with winning 2 game which should received 300 medals but I lost....
          OSM_2023-01-10-21-33-20.jpg OSM_2023-01-10-21-33-36.jpg

          'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

          Ghandi

          jasiuk88J 1 Reply Last reply
          0
          • jasiuk88J jasiuk88

            Another one... I won two games this evening (last slot on preparation still) and I am again degradate on 9 Level... how I can lose again 1000 medals without losing game and even with winning 2 game which should received 300 medals but I lost....
            OSM_2023-01-10-21-33-20.jpg OSM_2023-01-10-21-33-36.jpg

            jasiuk88J Offline
            jasiuk88J Offline
            jasiuk88
            wrote on last edited by
            #30

            3rd day in row same... I won game and was promoted to 10 level with 450006 medals...

            'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

            Ghandi

            jasiuk88J 1 Reply Last reply
            0
            • jasiuk88J jasiuk88

              3rd day in row same... I won game and was promoted to 10 level with 450006 medals...

              jasiuk88J Offline
              jasiuk88J Offline
              jasiuk88
              wrote on last edited by
              #31

              OSM_2023-01-12-18-29-38.jpg And again the same... 450006 and promotion... OSM_2023-01-12-18-29-33.jpg

              'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

              Ghandi

              RZA1991_NLR 1 Reply Last reply
              0
              • jasiuk88J jasiuk88

                OSM_2023-01-12-18-29-38.jpg And again the same... 450006 and promotion... OSM_2023-01-12-18-29-33.jpg

                RZA1991_NLR Offline
                RZA1991_NLR Offline
                RZA1991_NL
                Dutch Users
                wrote on last edited by
                #32

                @jasiuk88 i guess they are not going to solve this. Its obvious they dont care.

                1 Reply Last reply
                0
                • SpecialOneS SpecialOne

                  There's in fact an issue with Manager medals on android App and we're looking at itand will be fixed ASAP.

                  @jasiuk88 You didn't lost medals without playing, you lost them when you lost/draw a match, but value didn't updated (visual bug) on app. If you check on web, you'll get the real medal value (it will match with same value of your last screenshot: 449,774)

                  FC Eddie_NLF Offline
                  FC Eddie_NLF Offline
                  FC Eddie_NL
                  Moderator NL
                  wrote on last edited by
                  #33

                  @jasiuk88 @Razor-Boy_NL

                  Please read the below post from our admin. As you can see it is a visual bug on the app. Some things are harder to fix, but eventually it will be. So just be patient.

                  @SpecialOne said in manager points missing:

                  There's in fact an issue with Manager medals on android App and we're looking at itand will be fixed ASAP.

                  @jasiuk88 You didn't lost medals without playing, you lost them when you lost/draw a match, but value didn't updated (visual bug) on app. If you check on web, you'll get the real medal value (it will match with same value of your last screenshot: 449,774)

                  jasiuk88J 1 Reply Last reply
                  0
                  • FC Eddie_NLF FC Eddie_NL

                    @jasiuk88 @Razor-Boy_NL

                    Please read the below post from our admin. As you can see it is a visual bug on the app. Some things are harder to fix, but eventually it will be. So just be patient.

                    @SpecialOne said in manager points missing:

                    There's in fact an issue with Manager medals on android App and we're looking at itand will be fixed ASAP.

                    @jasiuk88 You didn't lost medals without playing, you lost them when you lost/draw a match, but value didn't updated (visual bug) on app. If you check on web, you'll get the real medal value (it will match with same value of your last screenshot: 449,774)

                    jasiuk88J Offline
                    jasiuk88J Offline
                    jasiuk88
                    wrote on last edited by
                    #34

                    @FC-Eddie_NL ok I will try to be patient but every day the same that I am promoted to Division 10 is makes me crazy...

                    'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

                    Ghandi

                    Vash the stampede 2_NLV 1 Reply Last reply
                    0
                    • jasiuk88J jasiuk88

                      @FC-Eddie_NL ok I will try to be patient but every day the same that I am promoted to Division 10 is makes me crazy...

                      Vash the stampede 2_NLV Offline
                      Vash the stampede 2_NLV Offline
                      Vash the stampede 2_NL
                      Dutch Users
                      wrote on last edited by
                      #35

                      logging in from laptop my manager points are 420 111

                      logging in on android app and they are 417 825

                      it seems the difference gets bigger after every update. Might be helpfull to find the cause of this problem.

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