Cannot Activate account
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Hello mates,
I played OSM a long time ago and I was connected with Facebook.
Recently I started playing it again and connected with Facebook, the same account. A new account was started(the old progress was not saved, which is not a problem), I cannot activate it via email: I get a message saying that another account is activated with this email. The same applies when I am trying to activate it via Facebook.Altough, when I am logging in, I am able to login via Facebook, which is strange.
Do you have any idea?
Thanks!
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Hello mates,
I played OSM a long time ago and I was connected with Facebook.
Recently I started playing it again and connected with Facebook, the same account. A new account was started(the old progress was not saved, which is not a problem), I cannot activate it via email: I get a message saying that another account is activated with this email. The same applies when I am trying to activate it via Facebook.Altough, when I am logging in, I am able to login via Facebook, which is strange.
Do you have any idea?
Thanks!
Hi there,
The reason why you are able to login via Facebook, is because that social connection is now connected to your new account, even though there is no e-mailadress connected to it. But you still need to verify your new account by adding an e-mailadress. This enables you to recover your account whenever that social connection would be removed.
Howver, you can only use an e-mailadress on one account. Since you already had an account prior with that e-mailadress, you need to use a different e-mailadress for your new account. This is due to GDPR laws.
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