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can’t start the app

Scheduled Pinned Locked Moved Support
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  • M Offline
    M Offline
    martin_5908
    wrote on last edited by
    #1

    when i open the app it gives me this problem, it tells that “something went wrong”

    FC Eddie_NLF 1 Reply Last reply
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    • LirindL Offline
      LirindL Offline
      Lirind
      wrote on last edited by
      #2

      Hi mate,

      Did you already tried clearing the cookies and cache, including all data, of the App?

      "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein | "Learning by making mistakes and not duplicating them is what life is about." - Lindsay Fox | "Everyone makes mistakes in life, but that doesn’t mean they have to pay for them for the rest of their life."

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      • M martin_5908

        when i open the app it gives me this problem, it tells that “something went wrong”

        FC Eddie_NLF Offline
        FC Eddie_NLF Offline
        FC Eddie_NL
        Moderator NL
        wrote on last edited by
        #3

        @martin_5908

        Hi there,

        If the removal of cookies and cache doesn't solve the issue, then we need to know if you had a prior account on OSM before this one that you deactivated or was suspended/locked and have used the same Game Center- or Google Play account.

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        • FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by
          #4

          No news is good news. Time to close this topic.

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          • FC Eddie_NLF FC Eddie_NL locked this topic on
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