I Can't Log in to my old account
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Support
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Hello there
As you read in the title I can't log in to my old account from around 2016, so I created this account.
When I searched by my old account name in the “add friends” its says that there is no manger with this name.
I tried to reset the password, entered my email that was connected to my old account and no email was sent to me, tried with my account name instead of the email, and no email was sent to me either.
Does OSM deleted the old accounts?! Please help! -
Hi there,
Yes, if an account is inactive for 3 years in a row it will be deleted. This is due to the GDPR laws. You will have to play OSM with your current account.
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