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  3. ads dont work on mobile since the new update

ads dont work on mobile since the new update

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  • M Offline
    M Offline
    mixzaba
    wrote on last edited by
    #1

    ads dont work on mobile app since the new update

    1 Reply Last reply
    0
    • EdgardleonE Offline
      EdgardleonE Offline
      Edgardleon
      Spanish Users
      wrote on last edited by
      #2

      same here.

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      0
      • FC Eddie_NLF Offline
        FC Eddie_NLF Offline
        FC Eddie_NL
        Moderator NL
        wrote on last edited by
        #3

        @mixzaba @edgar-de-leon_13 Hi there,

        Do you use iOS or Android?

        EdgardleonE 1 Reply Last reply
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        • NaizurusN Offline
          NaizurusN Offline
          Naizurus
          English Users
          wrote on last edited by
          #4

          android

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          • M Offline
            M Offline
            mixzaba
            wrote on last edited by
            #5

            andriod tried deleting and installing however issue still persists will allow me to get 2 ads if im lucky however after those two, waiting for hours again untill i can get another two in

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            • FC Eddie_NLF FC Eddie_NL

              @mixzaba @edgar-de-leon_13 Hi there,

              Do you use iOS or Android?

              EdgardleonE Offline
              EdgardleonE Offline
              Edgardleon
              Spanish Users
              wrote on last edited by
              #6

              @FC-Eddie_NL Android Samsung Galaxy s23+

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              • FC Eddie_NLF Offline
                FC Eddie_NLF Offline
                FC Eddie_NL
                Moderator NL
                wrote on last edited by
                #7

                There is indeed an issue with the ads on Android that causes ads from certain providers to take a long time before they load. So you might have to wait minutes or even hours before the ad can be watched. There is also a possibility that the option to watch a video is disabled until that ad has been loaded.

                Unfortunately, this can't be fixed by Gamebasics/Miniclip and needs to be solved by the provider of those ads. When that happens is impossible to say.

                We are sorry for the inconvience.

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