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  3. A few weeks ago I asked to delete my account

A few weeks ago I asked to delete my account

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  • S Offline
    S Offline
    salvopatti14
    wrote on last edited by
    #1

    A few weeks ago I asked to delete my account. Now if I enter on the app the game tells me that I can no longer log in with these credentials, do you know if it's normal since I asked to delete the account? Then I wanted to ask you, I created a new account on the browser version, with the same email of the account I had asked to delete, if one day the app problem were to be solved, how do I switch that profile from browser to app?

    FC Eddie_NLF 1 Reply Last reply
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    • S salvopatti14

      A few weeks ago I asked to delete my account. Now if I enter on the app the game tells me that I can no longer log in with these credentials, do you know if it's normal since I asked to delete the account? Then I wanted to ask you, I created a new account on the browser version, with the same email of the account I had asked to delete, if one day the app problem were to be solved, how do I switch that profile from browser to app?

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #2

      @salvopatti14

      Hi there,

      For these kind of questions it is best to contact our customer support. They can give you a much better answer than I can. You can find them through the below link.

      https://support.onlinesoccermanager.com/hc/en-us

      Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

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