I can't login on the app
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So I can login by my browser but I would like to use the app but for some reason my account does not exist when I try to login by the app.
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So I can login by my browser but I would like to use the app but for some reason my account does not exist when I try to login by the app.
Hi there,
The error message that username/password is incorrect, usually means that you are trying to login to the wrong version of OSM. With OSM NL (Dutch version) and OSM World (international version) we have two versions of OSM that act independentaly of each other. That means that you can have an account on both versions. Since you have an account on OSM NL you are trying to login to OSM World.
You can change the version as follows:
iOS: Just go to the settings of the OSM app through the settings of your phone. There you can select which version you will login on
Android: On the login page of the OSM app you should be able to change the version that you will login on.If this for some reason doesn't work, then you can delete the OSM app, set the language of your phone to Dutch and then re-install the OSM app again. That way you should automaticaly log into the Dutch version.
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Thanks Eddy!
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You're welcome
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