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Lost account

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  • T Offline
    T Offline
    Terry Salter
    wrote on last edited by
    #1

    Hi. Is anyone else having problems today. I have lost all the Leagues i was In & it has reset me back to Beginner. I try & login with facebook all I get is the account is already linked to an OSM Account.

    FC Eddie_NLF 1 Reply Last reply
    0
    • T Terry Salter

      Hi. Is anyone else having problems today. I have lost all the Leagues i was In & it has reset me back to Beginner. I try & login with facebook all I get is the account is already linked to an OSM Account.

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #2

      @Terry-Salter

      Hi there,

      Not sure what you mean. With this account you are in Division 9 and are managing a club on three of your clubslots.

      Or did you downloaded and opened the OSM app for the first time? Then it could probably be that you created a new account on the app and linked that account to your Facebook account.

      1 Reply Last reply
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      • T Offline
        T Offline
        Terry Salter
        wrote on last edited by Terry Salter
        #3

        I can’t login to my account where i have 3Leagues. Via the App. I can threw Facebook or using Safari. For some reason. The game I know have on the app I am back on Beginner. Try logging to facebook says account already in us with OSM. Even the email now linked to the OSM Account i have no idea where its cone from. All i want is to be able to play OSM On the App with my Original account

        JAY ZOJ 2 Replies Last reply
        0
        • T Terry Salter

          I can’t login to my account where i have 3Leagues. Via the App. I can threw Facebook or using Safari. For some reason. The game I know have on the app I am back on Beginner. Try logging to facebook says account already in us with OSM. Even the email now linked to the OSM Account i have no idea where its cone from. All i want is to be able to play OSM On the App with my Original account

          JAY ZOJ Offline
          JAY ZOJ Offline
          JAY ZO
          English Users
          wrote on last edited by
          #4

          @Terry-Salter u should try this:
          Log in through safari
          Delete osm app
          Download again
          Try connecting with ur account

          By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
          By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

          1 Reply Last reply
          0
          • T Terry Salter

            I can’t login to my account where i have 3Leagues. Via the App. I can threw Facebook or using Safari. For some reason. The game I know have on the app I am back on Beginner. Try logging to facebook says account already in us with OSM. Even the email now linked to the OSM Account i have no idea where its cone from. All i want is to be able to play OSM On the App with my Original account

            JAY ZOJ Offline
            JAY ZOJ Offline
            JAY ZO
            English Users
            wrote on last edited by JAY ZO
            #5

            @Terry-Salter
            First of all, i would like to invite u to my crew… would u like to join?
            Try to install osm and then redownload and connect with ur facebook

            By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
            By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

            T 1 Reply Last reply
            0
            • JAY ZOJ JAY ZO

              @Terry-Salter
              First of all, i would like to invite u to my crew… would u like to join?
              Try to install osm and then redownload and connect with ur facebook

              T Offline
              T Offline
              Terry Salter
              wrote on last edited by
              #6

              @jurgen-klopp_37243

              Hi i have uninstalled the app I don’t know how many times. Still won’t work. Fine threw Safari. The app just won’t let me get back to my old account threw Facebook. Just says account already linked to OSM.

              1 Reply Last reply
              0
              • T Offline
                T Offline
                Terry Salter
                wrote on last edited by
                #7

                Even the email linked to the new account i have no idea where its cone from. Nope that didn’t work.

                I get this account is already linked to OSM

                JAY ZOJ FC Eddie_NLF 2 Replies Last reply
                0
                • T Terry Salter

                  Even the email linked to the new account i have no idea where its cone from. Nope that didn’t work.

                  I get this account is already linked to OSM

                  JAY ZOJ Offline
                  JAY ZOJ Offline
                  JAY ZO
                  English Users
                  wrote on last edited by
                  #8

                  @Terry-Salter 🤔. Now is a time for a forum moderator to step in🤣

                  By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                  By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                  1 Reply Last reply
                  0
                  • T Terry Salter

                    Even the email linked to the new account i have no idea where its cone from. Nope that didn’t work.

                    I get this account is already linked to OSM

                    FC Eddie_NLF Offline
                    FC Eddie_NLF Offline
                    FC Eddie_NL
                    Moderator NL
                    wrote on last edited by
                    #9

                    @Terry-Salter

                    The best you can do is contact our customer service as they can help you out much better. You can find them through the below link.

                    https://support.onlinesoccermanager.com/hc/en-us

                    Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide as much details as possible.

                    1 Reply Last reply
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                    • FC Eddie_NLF FC Eddie_NL locked this topic on
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