Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (Cosmo)
  • No Skin
Collapse
Brand Logo
  1. Home
  2. Support
  3. **Bug**: Adplayer doesn't work, can't watch videos

**Bug**: Adplayer doesn't work, can't watch videos

Scheduled Pinned Locked Moved Support
125 Posts 39 Posters 18.1k Views 28 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • F Offline
    F Offline
    Fulham FC 1
    wrote on last edited by FC Eddie_NL
    #1

    I can't watch an add so I can't earn rewards...
    Thank you!

    JAY ZOJ ا 2 Replies Last reply
    2
    • F Fulham FC 1

      I can't watch an add so I can't earn rewards...
      Thank you!

      JAY ZOJ Offline
      JAY ZOJ Offline
      JAY ZO
      English Users
      wrote on last edited by
      #2

      @Fulham-FC-1
      Have you got an adblocker that is active for osm?

      By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
      By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

      1 Reply Last reply
      0
      • A Offline
        A Offline
        Ade67
        English Users
        wrote on last edited by
        #3

        I can't watch them either, and I don't have an adblocker active.

        1 Reply Last reply
        0
        • J Offline
          J Offline
          JamieHarper
          English Users
          wrote on last edited by
          #4

          I just managed to watch a series of them, and worked fine for me.

          Are you trying on the mobile app or in-browser (and if in-browser, which browser are you using)?

          1 Reply Last reply
          1
          • A Offline
            A Offline
            Ade67
            English Users
            wrote on last edited by
            #5

            I'm running the app through google. It's always worked fine in the past.

            1 Reply Last reply
            0
            • J Offline
              J Offline
              JamieHarper
              English Users
              wrote on last edited by
              #6

              Ah fair enough, that can be frustrating for sure. Have you tried uninstalling and reinstalling the app? (sometimes that can be enough to fix some app bugs)

              1 Reply Last reply
              0
              • A Offline
                A Offline
                Ade67
                English Users
                wrote on last edited by
                #7

                Tried it, and still can't play any videos.

                1 Reply Last reply
                0
                • F Fulham FC 1

                  I can't watch an add so I can't earn rewards...
                  Thank you!

                  ا Offline
                  ا Offline
                  العالمي4444لالالا
                  wrote on last edited by
                  #8

                  @Fulham-FC-1 said in I can't watch an add so I can't earn rewards:

                  I can't watch an add so I can't earn rewards...

                  1 Reply Last reply
                  0
                  • MarcusWöllM Offline
                    MarcusWöllM Offline
                    MarcusWöll
                    English Users
                    wrote on last edited by
                    #9

                    The ads still not working in the pc version. What is the problem? Again a bug?

                    MarcusWöllM 1 Reply Last reply
                    0
                    • MarcusWöllM MarcusWöll

                      The ads still not working in the pc version. What is the problem? Again a bug?

                      MarcusWöllM Offline
                      MarcusWöllM Offline
                      MarcusWöll
                      English Users
                      wrote on last edited by
                      #10

                      @MarcusWöll seems like the company is not interested in the comments here

                      1 Reply Last reply
                      1
                      • J Offline
                        J Offline
                        JamieHarper
                        English Users
                        wrote on last edited by
                        #11

                        It still appears to be working for me (both in mobile app and in browser). I think it might be a very unique issue.

                        What exactly happens when you try to watch one though (i.e. does the screen go black, freeze, show an error, etc...)?

                        MarcusWöllM 1 Reply Last reply
                        0
                        • J JamieHarper

                          It still appears to be working for me (both in mobile app and in browser). I think it might be a very unique issue.

                          What exactly happens when you try to watch one though (i.e. does the screen go black, freeze, show an error, etc...)?

                          MarcusWöllM Offline
                          MarcusWöllM Offline
                          MarcusWöll
                          English Users
                          wrote on last edited by
                          #12

                          @JamieHarper nothing happens, it seems like the ad will open but nothing. It is not the first time, so it has nothing to do with my pc or something else. But why is no one answering here from the company?

                          1 Reply Last reply
                          0
                          • FC Eddie_NLF Offline
                            FC Eddie_NLF Offline
                            FC Eddie_NL
                            Moderator NL
                            wrote on last edited by
                            #13

                            Hi there,

                            It looks like the issue on the webversion with the adplayer is back again. I have reported it to the admins.

                            MarcusWöllM 1 Reply Last reply
                            2
                            • J Offline
                              J Offline
                              JamieHarper
                              English Users
                              wrote on last edited by
                              #14

                              In case it's a browser compatibility issue, I use Opera GX and don't have an issue, so could be worth giving that a go in the meantime? (I'm just spit-balling ideas, in the hope one of them works for yous)

                              1 Reply Last reply
                              0
                              • A Offline
                                A Offline
                                Ade67
                                English Users
                                wrote on last edited by
                                #15

                                How can it be a browser compatibility issue, when it's worked perfectly in the past...... Except when the game has had a problem. So maybe the problem is with the game, and not the user.

                                JAY ZOJ 1 Reply Last reply
                                1
                                • A Ade67

                                  How can it be a browser compatibility issue, when it's worked perfectly in the past...... Except when the game has had a problem. So maybe the problem is with the game, and not the user.

                                  JAY ZOJ Offline
                                  JAY ZOJ Offline
                                  JAY ZO
                                  English Users
                                  wrote on last edited by
                                  #16

                                  @Adrian-C-Woods
                                  Then how can @JamieHarper see them🤔🤔

                                  By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                                  By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                                  MarcusWöllM 1 Reply Last reply
                                  0
                                  • JAY ZOJ JAY ZO

                                    @Adrian-C-Woods
                                    Then how can @JamieHarper see them🤔🤔

                                    MarcusWöllM Offline
                                    MarcusWöllM Offline
                                    MarcusWöll
                                    English Users
                                    wrote on last edited by
                                    #17

                                    @JAY-ZO then why I can't? It is not the first time and for sure I am not an it-specialist. That's for what the support is here, but no one is interested in this problem, no one asks serious questions. If that is called support, then it is f*cking BS! Since days no help, but getting boss coins, if we pay money, wow, excellent. That's how it should work

                                    JAY ZOJ 1 Reply Last reply
                                    0
                                    • MarcusWöllM MarcusWöll

                                      @JAY-ZO then why I can't? It is not the first time and for sure I am not an it-specialist. That's for what the support is here, but no one is interested in this problem, no one asks serious questions. If that is called support, then it is f*cking BS! Since days no help, but getting boss coins, if we pay money, wow, excellent. That's how it should work

                                      JAY ZOJ Offline
                                      JAY ZOJ Offline
                                      JAY ZO
                                      English Users
                                      wrote on last edited by
                                      #18

                                      @MarcusWöll
                                      @FC-Eddie_NL has reported the issue to admins

                                      By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                                      By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                                      1 Reply Last reply
                                      0
                                      • A Offline
                                        A Offline
                                        Ade67
                                        English Users
                                        wrote on last edited by
                                        #19

                                        @JAY-ZO, @JamieHarper uses an Android, those that are having problems are using PC's.

                                        1 Reply Last reply
                                        0
                                        • J Offline
                                          J Offline
                                          JamieHarper
                                          English Users
                                          wrote on last edited by
                                          #20

                                          Just an FYI, I use BOTH android and PC / browser (switching between the two), and I was just thinking of things that have worked for me in the past with other web apps. Was also definitely not blaming the user.

                                          Apologies if anything I suggested didn't help guys.

                                          1 Reply Last reply
                                          0
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes


                                          • 1
                                          • 2
                                          • 3
                                          • 4
                                          • 5
                                          • 6
                                          • 7
                                          • Login

                                          • Login or register to search.
                                          • First post
                                            Last post
                                          0
                                          • Categories
                                          • Recent
                                          • Tags
                                          • Popular