Skip to content

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.2k Posts
  • I suspect a cheater

    11
    0 Votes
    11 Posts
    770 Views
    JAY ZOJ
    @aglamadanoyna cheers mate!
  • 30.06.2022 NO REASON BAN -HELP!

    2
    5
    0 Votes
    2 Posts
    291 Views
    JAY ZOJ
    @Karabakh-Is-Our Hello.. i did not understand exactly what happened.. i assume you’ve reported this through the customer support link?
  • Next season

    2
    0 Votes
    2 Posts
    136 Views
    LirindL
    Hi mate, that's simply not possible. OSM is designed as a one-season game. The Winners Cup allows you to keep managing your team for an extended period, but once that Cup concludes, your journey with that team ends. You have the option to manage the same club again, but you'll be starting from scratch with the basic team.
  • Error in friendlies

    1
    0 Votes
    1 Posts
    65 Views
    No one has replied
  • League not visible

    1
    0 Votes
    1 Posts
    66 Views
    No one has replied
  • News

    12
    1 Votes
    12 Posts
    440 Views
    JAY ZOJ
    @FC-Eddie_NL I see. It would be great if this can be brought in a feature update
  • Clarity about Scout player prices and ratios

    1
    0 Votes
    1 Posts
    161 Views
    No one has replied
  • how can i get the arabic forums

    4
    0 Votes
    4 Posts
    234 Views
    _MIKHA__
    Thanks
  • bug

    3
    0 Votes
    3 Posts
    164 Views
    G
    it was bugged at that time but its okay now .i was trying to say normally players pay 10 boss coin and after that they can use it while the special event but i paid 40 boss coin somehow
  • Reward Videos still not working

    6
    0 Votes
    6 Posts
    229 Views
    B
    They are loading and being presented now. Thanks.
  • Video's for training

    5
    0 Votes
    5 Posts
    188 Views
    M
    @FC-Eddie_NL yea you are right
  • No option to buy player packs

    Locked
    8
    0 Votes
    8 Posts
    424 Views
    FC Eddie_NLF
    Gambling laws in Belgian are indeed the reason that you can't purchase player packs from the OSM store if you have the Belgian nationality on your profile. But you have already figured out you can move around that by changing the nationality in your profile
  • Can't connect with facebook

    2
    0 Votes
    2 Posts
    101 Views
    FC Eddie_NLF
    @CaptainBarbosa Hi there, Log out of your Facebook account and log back in. Then go back to OSM and try to log with Facebook again.
  • accidentally resigned

    Locked
    3
    0 Votes
    3 Posts
    113 Views
    FC Eddie_NLF
    @randy_69_0_NL Hi there, See the above statement from Lirind. Next, be more carefull. @Lirind Thanks
  • Exit Crew

    2
    0 Votes
    2 Posts
    121 Views
    hermawanerik05H
    CLICK ON YOUR PROFILE IN CREW AND SELECT EXIT
  • Players selling slower?

    Locked
    2
    0 Votes
    2 Posts
    202 Views
    FC Eddie_NLF
    @Timpie98_NL Hi there, We recentely had a Transfer Madness event that gave a higher selling chance. So when that event is over and the normal selling chance kicks back in, it always feels that transfers are slow. Then your going from selling lots of a players back to selling just a few players.
  • Web Version: Reward Videos not working

    Locked
    14
    0 Votes
    14 Posts
    1k Views
    SpecialOneS
    @Lange-Xander_NL said in Web Version: Reward Videos not working: I can watch video's again since a few minutes Correct Fix was set live a few minutes ago! Let us know if something is not working
  • Help: Training Camp applied to a wrong game

    2
    0 Votes
    2 Posts
    145 Views
    Zubimendi36Z
    Is it possible to have this addressed? Thank you.
  • Problem with advertisements

    Locked
    5
    0 Votes
    5 Posts
    219 Views
    FC Eddie_NLF
    @aboubakr_396 There is indeed an issue with the ads on the webversion. They have temporarely disabled it until the bug is fixed. I don't know how long it will take, but they are trying to fix it as fast as possible. You will either have to wait until the bug is fixed on the webversion or use the OSM app to watch the ads for now.
  • I think there is a player who is cheating in my league

    2
    0 Votes
    2 Posts
    158 Views
    FC Eddie_NLF
    @Allezinn Hi there, This might be considered as cheating, but final verdict is up to our admins. In order to report this user you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' in the dropdown menu to fill in the contact sheet.