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  3. Analyst is not working - Error 400

Analyst is not working - Error 400

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  • yuukinhoY Offline
    yuukinhoY Offline
    yuukinho
    Turkish Users
    wrote last edited by
    #33

    Hello,

    I'm a user playing the game from Türkiye. I'm currently playing for Göztepe in the Turkish league.

    We're only in the third week of the league. To learn the next opponent's tactics and formation, I go to the Information Analyst tab and press the start button. It gives me a message like this: "Something went wrong, please help us by reporting the situation via email." Could you please help? The relevant image is attached.

    Thank you for your interest.

    Good day,
    yuukinho7f9b49bb-7fb7-40db-a078-fa9a75e52296-image.png

    1 Reply Last reply
    0
    • S Offline
      S Offline
      Sajad8001
      wrote last edited by
      #34

      I've been trying to analyze my opponent using Data Analyst on the Android app, but it's been giving me the same error:
      Screenshot_2025-10-07-22-28-46-945_com.gamebasics.osm.jpg
      I tried to log in and analyze using the web version, but it was also a failure:
      Screenshot_2025-10-07-22-30-52-702_com.android.chrome-picsay.jpg

      1 Reply Last reply
      0
      • JAY ZOJ Online
        JAY ZOJ Online
        JAY ZO
        English Users
        wrote last edited by
        #35

        What IS going on? Now i can’t use the data analyst. It says: oops. Something has gone wrong. Please report it via email

        By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
        By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

        1 Reply Last reply
        0
        • J Offline
          J Offline
          John Snow Stark
          Italian Users
          wrote last edited by
          #36

          Hi, data analyst is not working fine

          1 Reply Last reply
          0
          • Pregon__P Offline
            Pregon__P Offline
            Pregon__
            English Users
            wrote last edited by
            #37

            On mobile there is an 400 Error, on Browser the one from the image:

            f5bf8e01-7236-47e6-b661-b5a60e8f7e7c-image.png

            1 Reply Last reply
            0
            • M Offline
              M Offline
              Mike Hase_NL
              Dutch Users
              wrote last edited by
              #38

              This issue is happening again for me, both on web and Android

              1 Reply Last reply
              0
              • FC Eddie_NLF Offline
                FC Eddie_NLF Offline
                FC Eddie_NL
                Moderator NL
                wrote last edited by
                #39

                It seems this issue has returned. I will forward it to the admins

                JAY ZOJ Sen HuangS 2 Replies Last reply
                1
                • Виталий 37В Offline
                  Виталий 37В Offline
                  Виталий 37
                  wrote last edited by
                  #40

                  the analyst is not working

                  1 Reply Last reply
                  0
                  • fabiosantos2710F Offline
                    fabiosantos2710F Offline
                    fabiosantos2710
                    Portuguese Users
                    wrote last edited by
                    #41

                    Hi, I have some problems with the analyst, when I try to observe the opponent, the game says that an error occurred and does not let me see, I already try in my phone and my computer and nothing changes, can you help me?
                    Imagem WhatsApp 2025-10-07 às 23.30.10_a8c0ad96.jpg
                    Imagem WhatsApp 2025-10-07 às 23.25.51_a61b41ea.jpg

                    1 Reply Last reply
                    0
                    • Pińata_amigoP Offline
                      Pińata_amigoP Offline
                      Pińata_amigo
                      English Users
                      wrote last edited by
                      #42

                      Hi,

                      Analysing does not work on human opponents. Even if they do not have secret training. I have tried on app and web interface. It works only on AI opponents. On the app, I get Error 400. On the web, I get “Something went wrong” message.

                      1 Reply Last reply
                      0
                      • Caio MontesC Offline
                        Caio MontesC Offline
                        Caio Montes
                        wrote last edited by
                        #43

                        Good evening! I'm not able to use the analyst, it's bugged, every time I click it says opps 400 my nickname is Caio Montes

                        1 Reply Last reply
                        0
                        • Sen HuangS Offline
                          Sen HuangS Offline
                          Sen Huang
                          Indonesian Users
                          wrote last edited by
                          #44

                          I also have this issue on all of my sub accounts
                          image.jpeg

                          "Never Give Up and Always try to achieve what you wanted"

                          1 Reply Last reply
                          0
                          • FC Eddie_NLF FC Eddie_NL

                            It seems this issue has returned. I will forward it to the admins

                            JAY ZOJ Online
                            JAY ZOJ Online
                            JAY ZO
                            English Users
                            wrote last edited by
                            #45

                            @FC-Eddie_NL
                            To me, it didn’t happen on all the slots. Just on my crew battle slot

                            By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                            By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                            1 Reply Last reply
                            0
                            • JAY ZOJ Online
                              JAY ZOJ Online
                              JAY ZO
                              English Users
                              wrote last edited by
                              #46

                              Also, the issue is worse for us, because i can’t even use a secret training in the battle, whereas the opponent might be able to use his data analyst on me whilst i can’t use it on him.

                              By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                              By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                              1 Reply Last reply
                              0
                              • JAY ZOJ Online
                                JAY ZOJ Online
                                JAY ZO
                                English Users
                                wrote last edited by
                                #47

                                @FC-Eddie_NL
                                Now i was trying to set my specialists, and it kept giving the same error (oops, something has gone wrong etc). I reloaded the page and it was temporarily offline….
                                They should really consider notifying us before a downtime…

                                By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                                By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                                1 Reply Last reply
                                0
                                • L Offline
                                  L Offline
                                  lokmanyesil
                                  wrote last edited by
                                  #48

                                  It gives a 400 error. We can't even buy tokens.

                                  1 Reply Last reply
                                  0
                                  • FC Eddie_NLF FC Eddie_NL

                                    It seems this issue has returned. I will forward it to the admins

                                    Sen HuangS Offline
                                    Sen HuangS Offline
                                    Sen Huang
                                    Indonesian Users
                                    wrote last edited by
                                    #49

                                    @FC-Eddie_NL said in Data Analyst not working on Web version:

                                    It seems this issue has returned. I will forward it to the admins

                                    Hope they can fix it soon, otherwise it will be a big disadvantage for us, can’t analyze enemy formation and same with waiting for the lose

                                    "Never Give Up and Always try to achieve what you wanted"

                                    1 Reply Last reply
                                    1
                                    • SpecialOneS Offline
                                      SpecialOneS Offline
                                      SpecialOne
                                      wrote last edited by
                                      #50

                                      We're working on a fix and it should be live soon (at least we hope so)

                                      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                                      JAY ZOJ 1 Reply Last reply
                                      1
                                      • MhteamM Offline
                                        MhteamM Offline
                                        Mhteam
                                        English Users
                                        wrote last edited by
                                        #51

                                        Hello!Since the morning, it is impossible to use data analyst... there is error and it says to write to support...
                                        thanks!

                                        1 Reply Last reply
                                        0
                                        • BiGBoYOsMaNLIB Offline
                                          BiGBoYOsMaNLIB Offline
                                          BiGBoYOsMaNLI
                                          Turkish Users
                                          wrote last edited by
                                          #52

                                          Bugged for 3 days still counting as the time ticking.
                                          Heads up for you all ;just player managed teams cannot be analysed, but non-player teams can be analysed.

                                          1 Reply Last reply
                                          1
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