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  3. Analyst is not working - Error 400

Analyst is not working - Error 400

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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL
    Moderator NL
    wrote on last edited by
    #30

    Update: the devs located the issue and have put a hotfix live that solved the issue

    1 Reply Last reply
    0
    • FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #31

      Hi there,
      the devs have located the issue and have put a hotfix live that solved the issue

      1 Reply Last reply
      0
      • I Offline
        I Offline
        Insourcer
        English Users
        wrote last edited by
        #32

        During my last campaign I sent my data analyst to spy on my next opponent in order to complete a mission. The timer expired without a report and I re-sent them and they returned correctly. However, it now appears that the system thinks I still have an unresolved report to view which I cannot clear.

        Moreover, I am no longer able to use the Data Analyst as I get a prompt that something has gone wrong and to email you.

        Can you clear the issue for me?

        Thanks.

        1 Reply Last reply
        0
        • yuukinhoY Offline
          yuukinhoY Offline
          yuukinho
          Turkish Users
          wrote last edited by
          #33

          Hello,

          I'm a user playing the game from Türkiye. I'm currently playing for Göztepe in the Turkish league.

          We're only in the third week of the league. To learn the next opponent's tactics and formation, I go to the Information Analyst tab and press the start button. It gives me a message like this: "Something went wrong, please help us by reporting the situation via email." Could you please help? The relevant image is attached.

          Thank you for your interest.

          Good day,
          yuukinho7f9b49bb-7fb7-40db-a078-fa9a75e52296-image.png

          1 Reply Last reply
          0
          • S Offline
            S Offline
            Sajad8001
            wrote last edited by
            #34

            I've been trying to analyze my opponent using Data Analyst on the Android app, but it's been giving me the same error:
            Screenshot_2025-10-07-22-28-46-945_com.gamebasics.osm.jpg
            I tried to log in and analyze using the web version, but it was also a failure:
            Screenshot_2025-10-07-22-30-52-702_com.android.chrome-picsay.jpg

            1 Reply Last reply
            0
            • JAY ZOJ Offline
              JAY ZOJ Offline
              JAY ZO
              English Users
              wrote last edited by
              #35

              What IS going on? Now i can’t use the data analyst. It says: oops. Something has gone wrong. Please report it via email

              By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
              By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

              1 Reply Last reply
              0
              • J Offline
                J Offline
                John Snow Stark
                Italian Users
                wrote last edited by
                #36

                Hi, data analyst is not working fine

                1 Reply Last reply
                0
                • Pregon__P Offline
                  Pregon__P Offline
                  Pregon__
                  English Users
                  wrote last edited by
                  #37

                  On mobile there is an 400 Error, on Browser the one from the image:

                  f5bf8e01-7236-47e6-b661-b5a60e8f7e7c-image.png

                  1 Reply Last reply
                  0
                  • M Offline
                    M Offline
                    Mike Hase_NL
                    Dutch Users
                    wrote last edited by
                    #38

                    This issue is happening again for me, both on web and Android

                    1 Reply Last reply
                    0
                    • FC Eddie_NLF Offline
                      FC Eddie_NLF Offline
                      FC Eddie_NL
                      Moderator NL
                      wrote last edited by
                      #39

                      It seems this issue has returned. I will forward it to the admins

                      JAY ZOJ Sen HuangS 2 Replies Last reply
                      1
                      • Виталий 37В Offline
                        Виталий 37В Offline
                        Виталий 37
                        wrote last edited by
                        #40

                        the analyst is not working

                        1 Reply Last reply
                        0
                        • fabiosantos2710F Offline
                          fabiosantos2710F Offline
                          fabiosantos2710
                          Portuguese Users
                          wrote last edited by
                          #41

                          Hi, I have some problems with the analyst, when I try to observe the opponent, the game says that an error occurred and does not let me see, I already try in my phone and my computer and nothing changes, can you help me?
                          Imagem WhatsApp 2025-10-07 às 23.30.10_a8c0ad96.jpg
                          Imagem WhatsApp 2025-10-07 às 23.25.51_a61b41ea.jpg

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                          0
                          • Pińata_amigoP Offline
                            Pińata_amigoP Offline
                            Pińata_amigo
                            English Users
                            wrote last edited by
                            #42

                            Hi,

                            Analysing does not work on human opponents. Even if they do not have secret training. I have tried on app and web interface. It works only on AI opponents. On the app, I get Error 400. On the web, I get “Something went wrong” message.

                            1 Reply Last reply
                            0
                            • Caio MontesC Offline
                              Caio MontesC Offline
                              Caio Montes
                              wrote last edited by
                              #43

                              Good evening! I'm not able to use the analyst, it's bugged, every time I click it says opps 400 my nickname is Caio Montes

                              1 Reply Last reply
                              0
                              • Sen HuangS Offline
                                Sen HuangS Offline
                                Sen Huang
                                Indonesian Users
                                wrote last edited by
                                #44

                                I also have this issue on all of my sub accounts
                                image.jpeg

                                "Never Give Up and Always try to achieve what you wanted"

                                1 Reply Last reply
                                0
                                • FC Eddie_NLF FC Eddie_NL

                                  It seems this issue has returned. I will forward it to the admins

                                  JAY ZOJ Offline
                                  JAY ZOJ Offline
                                  JAY ZO
                                  English Users
                                  wrote last edited by
                                  #45

                                  @FC-Eddie_NL
                                  To me, it didn’t happen on all the slots. Just on my crew battle slot

                                  By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                                  By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                                  1 Reply Last reply
                                  0
                                  • JAY ZOJ Offline
                                    JAY ZOJ Offline
                                    JAY ZO
                                    English Users
                                    wrote last edited by
                                    #46

                                    Also, the issue is worse for us, because i can’t even use a secret training in the battle, whereas the opponent might be able to use his data analyst on me whilst i can’t use it on him.

                                    By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                                    By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                                    1 Reply Last reply
                                    0
                                    • JAY ZOJ Offline
                                      JAY ZOJ Offline
                                      JAY ZO
                                      English Users
                                      wrote last edited by
                                      #47

                                      @FC-Eddie_NL
                                      Now i was trying to set my specialists, and it kept giving the same error (oops, something has gone wrong etc). I reloaded the page and it was temporarily offline….
                                      They should really consider notifying us before a downtime…

                                      By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                                      By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                                      1 Reply Last reply
                                      0
                                      • L Offline
                                        L Offline
                                        lokmanyesil
                                        wrote last edited by
                                        #48

                                        It gives a 400 error. We can't even buy tokens.

                                        1 Reply Last reply
                                        0
                                        • FC Eddie_NLF FC Eddie_NL

                                          It seems this issue has returned. I will forward it to the admins

                                          Sen HuangS Offline
                                          Sen HuangS Offline
                                          Sen Huang
                                          Indonesian Users
                                          wrote last edited by
                                          #49

                                          @FC-Eddie_NL said in Data Analyst not working on Web version:

                                          It seems this issue has returned. I will forward it to the admins

                                          Hope they can fix it soon, otherwise it will be a big disadvantage for us, can’t analyze enemy formation and same with waiting for the lose

                                          "Never Give Up and Always try to achieve what you wanted"

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