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  3. Analyst is not working - Error 400

Analyst is not working - Error 400

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  • Lange Xander_NLL Offline
    Lange Xander_NLL Offline
    Lange Xander_NL
    Dutch Users
    wrote on last edited by
    #17

    I have the issue since yesterday evening

    1 Reply Last reply
    0
    • S Offline
      S Offline
      Sincap_01
      wrote on last edited by
      #18

      yeah me too

      1 Reply Last reply
      0
      • beckerle73_NLB Offline
        beckerle73_NLB Offline
        beckerle73_NL
        Dutch Users
        wrote on last edited by
        #19

        Here also.

        1 Reply Last reply
        0
        • X Offline
          X Offline
          xblitz
          English Users
          wrote on last edited by
          #20

          same problem here
          image.png

          1 Reply Last reply
          0
          • FC Eddie_NLF Offline
            FC Eddie_NLF Offline
            FC Eddie_NL
            Moderator NL
            wrote on last edited by
            #21

            Hi there,

            It works fine for me on the webversion. If you still have the issue, then clear the cookies and cache of your browser and try again. Or check a different browser

            1 Reply Last reply
            0
            • FC Eddie_NLF Offline
              FC Eddie_NLF Offline
              FC Eddie_NL
              Moderator NL
              wrote on last edited by
              #22

              Hi there,

              It works fine for me on the webversion. If you still have the issue, then clear the cookies and cache of your browser and try again. Or check a different browser

              1 Reply Last reply
              0
              • KarauzK Offline
                KarauzK Offline
                Karauz
                English Users
                wrote on last edited by
                #23

                my data analyst went a duty but when he came back he didn't give me the results. when I pressed complete popup an error which is say something gone wrong plus send us an email

                FC Eddie_NLF 1 Reply Last reply
                0
                • A Offline
                  A Offline
                  Allezinn
                  wrote on last edited by
                  #24

                  When the data analyst quoter finishes and I click to confirm to finish and see my opponent's lineup, it gives a message that it is not working, please fix it

                  1 Reply Last reply
                  0
                  • FC Eddie_NLF Offline
                    FC Eddie_NLF Offline
                    FC Eddie_NL
                    Moderator NL
                    wrote on last edited by FC Eddie_NL
                    #25

                    @Allezinn

                    Hi there,

                    The data analyst works fine for me on both the webversion aswell as the OSM app on Android. So remove the cookies and cache and try again or try a different browser.

                    1 Reply Last reply
                    0
                    • KarauzK Karauz

                      my data analyst went a duty but when he came back he didn't give me the results. when I pressed complete popup an error which is say something gone wrong plus send us an email

                      FC Eddie_NLF Offline
                      FC Eddie_NLF Offline
                      FC Eddie_NL
                      Moderator NL
                      wrote on last edited by
                      #26

                      @Karauz

                      Hi there,

                      The data analyst works fine for me on both the webversion and the OSM app on Android. So remove the cookies and cache of the browser and try again or try a different browser.

                      1 Reply Last reply
                      0
                      • FC Eddie_NLF Offline
                        FC Eddie_NLF Offline
                        FC Eddie_NL
                        Moderator NL
                        wrote on last edited by
                        #27

                        Update: the devs located the issue and have put a hotfix live that solved the issue

                        1 Reply Last reply
                        0
                        • FC Eddie_NLF Offline
                          FC Eddie_NLF Offline
                          FC Eddie_NL
                          Moderator NL
                          wrote on last edited by
                          #28

                          Update: the devs located the issue and have put a hotfix live that solved the issue

                          1 Reply Last reply
                          0
                          • FC Eddie_NLF Offline
                            FC Eddie_NLF Offline
                            FC Eddie_NL
                            Moderator NL
                            wrote on last edited by
                            #29

                            Update: the devs located the issue and have put a hotfix live that solved the issue

                            1 Reply Last reply
                            1
                            • FC Eddie_NLF Offline
                              FC Eddie_NLF Offline
                              FC Eddie_NL
                              Moderator NL
                              wrote on last edited by
                              #30

                              Update: the devs located the issue and have put a hotfix live that solved the issue

                              1 Reply Last reply
                              0
                              • FC Eddie_NLF Offline
                                FC Eddie_NLF Offline
                                FC Eddie_NL
                                Moderator NL
                                wrote on last edited by
                                #31

                                Hi there,
                                the devs have located the issue and have put a hotfix live that solved the issue

                                1 Reply Last reply
                                0
                                • I Offline
                                  I Offline
                                  Insourcer
                                  English Users
                                  wrote last edited by
                                  #32

                                  During my last campaign I sent my data analyst to spy on my next opponent in order to complete a mission. The timer expired without a report and I re-sent them and they returned correctly. However, it now appears that the system thinks I still have an unresolved report to view which I cannot clear.

                                  Moreover, I am no longer able to use the Data Analyst as I get a prompt that something has gone wrong and to email you.

                                  Can you clear the issue for me?

                                  Thanks.

                                  1 Reply Last reply
                                  0
                                  • yuukinhoY Offline
                                    yuukinhoY Offline
                                    yuukinho
                                    Turkish Users
                                    wrote last edited by
                                    #33

                                    Hello,

                                    I'm a user playing the game from Türkiye. I'm currently playing for Göztepe in the Turkish league.

                                    We're only in the third week of the league. To learn the next opponent's tactics and formation, I go to the Information Analyst tab and press the start button. It gives me a message like this: "Something went wrong, please help us by reporting the situation via email." Could you please help? The relevant image is attached.

                                    Thank you for your interest.

                                    Good day,
                                    yuukinho7f9b49bb-7fb7-40db-a078-fa9a75e52296-image.png

                                    1 Reply Last reply
                                    0
                                    • S Offline
                                      S Offline
                                      Sajad8001
                                      wrote last edited by
                                      #34

                                      I've been trying to analyze my opponent using Data Analyst on the Android app, but it's been giving me the same error:
                                      Screenshot_2025-10-07-22-28-46-945_com.gamebasics.osm.jpg
                                      I tried to log in and analyze using the web version, but it was also a failure:
                                      Screenshot_2025-10-07-22-30-52-702_com.android.chrome-picsay.jpg

                                      1 Reply Last reply
                                      0
                                      • JAY ZOJ Offline
                                        JAY ZOJ Offline
                                        JAY ZO
                                        English Users
                                        wrote last edited by
                                        #35

                                        What IS going on? Now i can’t use the data analyst. It says: oops. Something has gone wrong. Please report it via email

                                        By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                                        By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                                        1 Reply Last reply
                                        0
                                        • J Offline
                                          J Offline
                                          John Snow Stark
                                          Italian Users
                                          wrote last edited by
                                          #36

                                          Hi, data analyst is not working fine

                                          1 Reply Last reply
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