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  3. Analyst is not working - Error 400

Analyst is not working - Error 400

Scheduled Pinned Locked Moved Support
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  • X Offline
    X Offline
    xblitz
    English Users
    wrote on last edited by
    #20

    same problem here
    image.png

    1 Reply Last reply
    0
    • FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #21

      Hi there,

      It works fine for me on the webversion. If you still have the issue, then clear the cookies and cache of your browser and try again. Or check a different browser

      1 Reply Last reply
      0
      • FC Eddie_NLF Offline
        FC Eddie_NLF Offline
        FC Eddie_NL
        Moderator NL
        wrote on last edited by
        #22

        Hi there,

        It works fine for me on the webversion. If you still have the issue, then clear the cookies and cache of your browser and try again. Or check a different browser

        1 Reply Last reply
        0
        • KarauzK Offline
          KarauzK Offline
          Karauz
          English Users
          wrote on last edited by
          #23

          my data analyst went a duty but when he came back he didn't give me the results. when I pressed complete popup an error which is say something gone wrong plus send us an email

          FC Eddie_NLF 1 Reply Last reply
          0
          • A Offline
            A Offline
            Allezinn
            wrote on last edited by
            #24

            When the data analyst quoter finishes and I click to confirm to finish and see my opponent's lineup, it gives a message that it is not working, please fix it

            1 Reply Last reply
            0
            • FC Eddie_NLF Offline
              FC Eddie_NLF Offline
              FC Eddie_NL
              Moderator NL
              wrote on last edited by FC Eddie_NL
              #25

              @Allezinn

              Hi there,

              The data analyst works fine for me on both the webversion aswell as the OSM app on Android. So remove the cookies and cache and try again or try a different browser.

              1 Reply Last reply
              0
              • KarauzK Karauz

                my data analyst went a duty but when he came back he didn't give me the results. when I pressed complete popup an error which is say something gone wrong plus send us an email

                FC Eddie_NLF Offline
                FC Eddie_NLF Offline
                FC Eddie_NL
                Moderator NL
                wrote on last edited by
                #26

                @Karauz

                Hi there,

                The data analyst works fine for me on both the webversion and the OSM app on Android. So remove the cookies and cache of the browser and try again or try a different browser.

                1 Reply Last reply
                0
                • FC Eddie_NLF Offline
                  FC Eddie_NLF Offline
                  FC Eddie_NL
                  Moderator NL
                  wrote on last edited by
                  #27

                  Update: the devs located the issue and have put a hotfix live that solved the issue

                  1 Reply Last reply
                  0
                  • FC Eddie_NLF Offline
                    FC Eddie_NLF Offline
                    FC Eddie_NL
                    Moderator NL
                    wrote on last edited by
                    #28

                    Update: the devs located the issue and have put a hotfix live that solved the issue

                    1 Reply Last reply
                    0
                    • FC Eddie_NLF Offline
                      FC Eddie_NLF Offline
                      FC Eddie_NL
                      Moderator NL
                      wrote on last edited by
                      #29

                      Update: the devs located the issue and have put a hotfix live that solved the issue

                      1 Reply Last reply
                      1
                      • FC Eddie_NLF Offline
                        FC Eddie_NLF Offline
                        FC Eddie_NL
                        Moderator NL
                        wrote on last edited by
                        #30

                        Update: the devs located the issue and have put a hotfix live that solved the issue

                        1 Reply Last reply
                        0
                        • FC Eddie_NLF Offline
                          FC Eddie_NLF Offline
                          FC Eddie_NL
                          Moderator NL
                          wrote on last edited by
                          #31

                          Hi there,
                          the devs have located the issue and have put a hotfix live that solved the issue

                          1 Reply Last reply
                          0
                          • I Offline
                            I Offline
                            Insourcer
                            English Users
                            wrote last edited by
                            #32

                            During my last campaign I sent my data analyst to spy on my next opponent in order to complete a mission. The timer expired without a report and I re-sent them and they returned correctly. However, it now appears that the system thinks I still have an unresolved report to view which I cannot clear.

                            Moreover, I am no longer able to use the Data Analyst as I get a prompt that something has gone wrong and to email you.

                            Can you clear the issue for me?

                            Thanks.

                            1 Reply Last reply
                            0
                            • yuukinhoY Offline
                              yuukinhoY Offline
                              yuukinho
                              Turkish Users
                              wrote last edited by
                              #33

                              Hello,

                              I'm a user playing the game from Türkiye. I'm currently playing for Göztepe in the Turkish league.

                              We're only in the third week of the league. To learn the next opponent's tactics and formation, I go to the Information Analyst tab and press the start button. It gives me a message like this: "Something went wrong, please help us by reporting the situation via email." Could you please help? The relevant image is attached.

                              Thank you for your interest.

                              Good day,
                              yuukinho7f9b49bb-7fb7-40db-a078-fa9a75e52296-image.png

                              1 Reply Last reply
                              0
                              • S Offline
                                S Offline
                                Sajad8001
                                wrote last edited by
                                #34

                                I've been trying to analyze my opponent using Data Analyst on the Android app, but it's been giving me the same error:
                                Screenshot_2025-10-07-22-28-46-945_com.gamebasics.osm.jpg
                                I tried to log in and analyze using the web version, but it was also a failure:
                                Screenshot_2025-10-07-22-30-52-702_com.android.chrome-picsay.jpg

                                1 Reply Last reply
                                0
                                • JAY ZOJ Offline
                                  JAY ZOJ Offline
                                  JAY ZO
                                  English Users
                                  wrote last edited by
                                  #35

                                  What IS going on? Now i can’t use the data analyst. It says: oops. Something has gone wrong. Please report it via email

                                  By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                                  By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                                  1 Reply Last reply
                                  0
                                  • J Offline
                                    J Offline
                                    John Snow Stark
                                    Italian Users
                                    wrote last edited by
                                    #36

                                    Hi, data analyst is not working fine

                                    1 Reply Last reply
                                    0
                                    • Pregon__P Offline
                                      Pregon__P Offline
                                      Pregon__
                                      English Users
                                      wrote last edited by
                                      #37

                                      On mobile there is an 400 Error, on Browser the one from the image:

                                      f5bf8e01-7236-47e6-b661-b5a60e8f7e7c-image.png

                                      1 Reply Last reply
                                      0
                                      • M Offline
                                        M Offline
                                        Mike Hase_NL
                                        Dutch Users
                                        wrote last edited by
                                        #38

                                        This issue is happening again for me, both on web and Android

                                        1 Reply Last reply
                                        0
                                        • FC Eddie_NLF Offline
                                          FC Eddie_NLF Offline
                                          FC Eddie_NL
                                          Moderator NL
                                          wrote last edited by
                                          #39

                                          It seems this issue has returned. I will forward it to the admins

                                          JAY ZOJ Sen HuangS 2 Replies Last reply
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