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  3. Analyst is not working - Error 400

Analyst is not working - Error 400

Scheduled Pinned Locked Moved Support
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  • R Offline
    R Offline
    Rebus_1307
    wrote on last edited by
    #14

    What’s that?

    1 Reply Last reply
    0
    • J Offline
      J Offline
      julianos gemertje_NL
      wrote on last edited by
      #15

      I've the same problem

      1 Reply Last reply
      0
      • gruby38G Offline
        gruby38G Offline
        gruby38
        English Users
        wrote on last edited by
        #16

        Me too

        1 Reply Last reply
        0
        • Lange Xander_NLL Offline
          Lange Xander_NLL Offline
          Lange Xander_NL
          Dutch Users
          wrote on last edited by
          #17

          I have the issue since yesterday evening

          1 Reply Last reply
          0
          • S Offline
            S Offline
            Sincap_01
            wrote on last edited by
            #18

            yeah me too

            1 Reply Last reply
            0
            • beckerle73_NLB Offline
              beckerle73_NLB Offline
              beckerle73_NL
              Dutch Users
              wrote on last edited by
              #19

              Here also.

              1 Reply Last reply
              0
              • X Offline
                X Offline
                xblitz
                English Users
                wrote on last edited by
                #20

                same problem here
                image.png

                1 Reply Last reply
                0
                • FC Eddie_NLF Offline
                  FC Eddie_NLF Offline
                  FC Eddie_NL
                  Moderator NL
                  wrote on last edited by
                  #21

                  Hi there,

                  It works fine for me on the webversion. If you still have the issue, then clear the cookies and cache of your browser and try again. Or check a different browser

                  1 Reply Last reply
                  0
                  • FC Eddie_NLF Offline
                    FC Eddie_NLF Offline
                    FC Eddie_NL
                    Moderator NL
                    wrote on last edited by
                    #22

                    Hi there,

                    It works fine for me on the webversion. If you still have the issue, then clear the cookies and cache of your browser and try again. Or check a different browser

                    1 Reply Last reply
                    0
                    • KarauzK Offline
                      KarauzK Offline
                      Karauz
                      English Users
                      wrote on last edited by
                      #23

                      my data analyst went a duty but when he came back he didn't give me the results. when I pressed complete popup an error which is say something gone wrong plus send us an email

                      FC Eddie_NLF 1 Reply Last reply
                      0
                      • A Offline
                        A Offline
                        Allezinn
                        wrote on last edited by
                        #24

                        When the data analyst quoter finishes and I click to confirm to finish and see my opponent's lineup, it gives a message that it is not working, please fix it

                        1 Reply Last reply
                        0
                        • FC Eddie_NLF Offline
                          FC Eddie_NLF Offline
                          FC Eddie_NL
                          Moderator NL
                          wrote on last edited by FC Eddie_NL
                          #25

                          @Allezinn

                          Hi there,

                          The data analyst works fine for me on both the webversion aswell as the OSM app on Android. So remove the cookies and cache and try again or try a different browser.

                          1 Reply Last reply
                          0
                          • KarauzK Karauz

                            my data analyst went a duty but when he came back he didn't give me the results. when I pressed complete popup an error which is say something gone wrong plus send us an email

                            FC Eddie_NLF Offline
                            FC Eddie_NLF Offline
                            FC Eddie_NL
                            Moderator NL
                            wrote on last edited by
                            #26

                            @Karauz

                            Hi there,

                            The data analyst works fine for me on both the webversion and the OSM app on Android. So remove the cookies and cache of the browser and try again or try a different browser.

                            1 Reply Last reply
                            0
                            • FC Eddie_NLF Offline
                              FC Eddie_NLF Offline
                              FC Eddie_NL
                              Moderator NL
                              wrote on last edited by
                              #27

                              Update: the devs located the issue and have put a hotfix live that solved the issue

                              1 Reply Last reply
                              0
                              • FC Eddie_NLF Offline
                                FC Eddie_NLF Offline
                                FC Eddie_NL
                                Moderator NL
                                wrote on last edited by
                                #28

                                Update: the devs located the issue and have put a hotfix live that solved the issue

                                1 Reply Last reply
                                0
                                • FC Eddie_NLF Offline
                                  FC Eddie_NLF Offline
                                  FC Eddie_NL
                                  Moderator NL
                                  wrote on last edited by
                                  #29

                                  Update: the devs located the issue and have put a hotfix live that solved the issue

                                  1 Reply Last reply
                                  1
                                  • FC Eddie_NLF Offline
                                    FC Eddie_NLF Offline
                                    FC Eddie_NL
                                    Moderator NL
                                    wrote on last edited by
                                    #30

                                    Update: the devs located the issue and have put a hotfix live that solved the issue

                                    1 Reply Last reply
                                    0
                                    • FC Eddie_NLF Offline
                                      FC Eddie_NLF Offline
                                      FC Eddie_NL
                                      Moderator NL
                                      wrote on last edited by
                                      #31

                                      Hi there,
                                      the devs have located the issue and have put a hotfix live that solved the issue

                                      1 Reply Last reply
                                      0
                                      • I Offline
                                        I Offline
                                        Insourcer
                                        English Users
                                        wrote last edited by
                                        #32

                                        During my last campaign I sent my data analyst to spy on my next opponent in order to complete a mission. The timer expired without a report and I re-sent them and they returned correctly. However, it now appears that the system thinks I still have an unresolved report to view which I cannot clear.

                                        Moreover, I am no longer able to use the Data Analyst as I get a prompt that something has gone wrong and to email you.

                                        Can you clear the issue for me?

                                        Thanks.

                                        1 Reply Last reply
                                        0
                                        • yuukinhoY Offline
                                          yuukinhoY Offline
                                          yuukinho
                                          Turkish Users
                                          wrote last edited by
                                          #33

                                          Hello,

                                          I'm a user playing the game from Türkiye. I'm currently playing for Göztepe in the Turkish league.

                                          We're only in the third week of the league. To learn the next opponent's tactics and formation, I go to the Information Analyst tab and press the start button. It gives me a message like this: "Something went wrong, please help us by reporting the situation via email." Could you please help? The relevant image is attached.

                                          Thank you for your interest.

                                          Good day,
                                          yuukinho7f9b49bb-7fb7-40db-a078-fa9a75e52296-image.png

                                          1 Reply Last reply
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