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  3. Boss Coins missing

Boss Coins missing

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  • N Offline
    N Offline
    Nicola Fascia
    Italian Users
    wrote on last edited by
    #1

    I had 86 Boss Coins that suddenly disappeared. I was trying to buy a player whose price tag exceeded of 0,1 M my available funds, so when I pushed the button to purchase him the system either said me that I had not enough Boss Coins nor I had been able to buy the player, and when I checked I saw all my previous Boss Coins lost. I hope to resolve this problem asap, and have all my Boss Coins back.

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    • FreitasBrpF Offline
      FreitasBrpF Offline
      FreitasBrp
      English Users
      wrote on last edited by
      #2

      I lost my boss coins for no reason without using them, I would like to know what happened and have this problem resolved.

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      • SpecialOneS Offline
        SpecialOneS Offline
        SpecialOne
        wrote on last edited by
        #3

        Hi,

        Boss coins don't vanish in the air. When amounts are small, they are spent without any confirmation.

        I'm sure that if you look back you remember situations where funds were zero... that mean most of the times that previous acton was completed with BCs!

        If you still believe that your BCs disappeared without reason, report it properly! Take a look in here

        "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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        • Q Offline
          Q Offline
          Quantik 0
          wrote on last edited by
          #4

          Sorry for bringing back this issue, I've been reading through the issues and I know "Boss coins don't vanish in the air". Still, I think a bug might have happened because I remember having ~50 coins and woke up to 10 today.

          Yesterday actions:
          ~70 coins - sped up a stadium upgrade -20 coins
          ~50 coins - sped up training of a few players -6 coins or something
          ~50 coins - bought a new player paid in regular currency
          ~50 coins - setup training and went to sleep
          Today:
          Woke up to exactly 10 coins

          The only thing I did differently was playing on an android phone yesterday
          If I spent the coins can you tell me where just for my peace of mind?

          FC Eddie_NLF 1 Reply Last reply
          0
          • Q Quantik 0

            Sorry for bringing back this issue, I've been reading through the issues and I know "Boss coins don't vanish in the air". Still, I think a bug might have happened because I remember having ~50 coins and woke up to 10 today.

            Yesterday actions:
            ~70 coins - sped up a stadium upgrade -20 coins
            ~50 coins - sped up training of a few players -6 coins or something
            ~50 coins - bought a new player paid in regular currency
            ~50 coins - setup training and went to sleep
            Today:
            Woke up to exactly 10 coins

            The only thing I did differently was playing on an android phone yesterday
            If I spent the coins can you tell me where just for my peace of mind?

            FC Eddie_NLF Offline
            FC Eddie_NLF Offline
            FC Eddie_NL
            Moderator NL
            wrote on last edited by
            #5

            @Quantik-0

            Hi there,

            if you are sure that the amount of Bosscoins is incorrect, you will have to contact our customer support through the below link. They can check it.

            https://support.onlinesoccermanager.com/hc/en-us

            Click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

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            • FC Eddie_NLF FC Eddie_NL locked this topic on
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