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  3. Completed season but the trophies didn't update and I didn't get a winners cup ticket

Completed season but the trophies didn't update and I didn't get a winners cup ticket

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  • J Offline
    J Offline
    JRamo6
    wrote on last edited by
    #12

    Same same.

    1 Reply Last reply
    0
    • WallieW Offline
      WallieW Offline
      Wallie
      English Users
      wrote on last edited by
      #13

      mine is available now.
      thanks

      FC Eddie_NLF 1 Reply Last reply
      0
      • M Offline
        M Offline
        mickarel
        wrote on last edited by
        #14

        @Wallie this is not the forum for winners league member recruitment, this is a forum for missing trophies and missing winners ticket issue

        1 Reply Last reply
        0
        • WallieW Wallie

          mine is available now.
          thanks

          FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by
          #15

          @Wallie

          Hi there,

          I'm glad your Winners League has started, but for next time, please don't post in an open topic if your issue is unrelated to the subject of that topic. You can create your own topic then.

          D4culaterD 1 Reply Last reply
          0
          • FC Eddie_NLF FC Eddie_NL

            @Wallie

            Hi there,

            I'm glad your Winners League has started, but for next time, please don't post in an open topic if your issue is unrelated to the subject of that topic. You can create your own topic then.

            D4culaterD Offline
            D4culaterD Offline
            D4culater
            English Users
            wrote on last edited by
            #16

            @FC-Eddie_NL Update, I got my winners ticket for Chelsea but my trophies haven't updated yet

            FC Eddie_NLF 1 Reply Last reply
            0
            • D4culaterD D4culater

              @FC-Eddie_NL Update, I got my winners ticket for Chelsea but my trophies haven't updated yet

              FC Eddie_NLF Offline
              FC Eddie_NLF Offline
              FC Eddie_NL
              Moderator NL
              wrote on last edited by
              #17

              @D4culater

              Thanks for the update

              1 Reply Last reply
              0
              • M Offline
                M Offline
                mickarel
                wrote on last edited by
                #18

                Hi @FC-Eddie_NL Update, I also just realized 3 days ago I got my season overview in the "News" section. However, my trophies haven't updated yet , same as D4culater

                Thank you

                1 Reply Last reply
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                • FC Eddie_NLF Offline
                  FC Eddie_NLF Offline
                  FC Eddie_NL
                  Moderator NL
                  wrote on last edited by
                  #19

                  @D4culater @mickarel

                  I have received the news that the data of the trophy cabinet is lost due to the server issues last weekend and they can't be restored. So that season won't be listed there, unfortunately.

                  M D4culaterD 2 Replies Last reply
                  0
                  • FC Eddie_NLF FC Eddie_NL

                    @D4culater @mickarel

                    I have received the news that the data of the trophy cabinet is lost due to the server issues last weekend and they can't be restored. So that season won't be listed there, unfortunately.

                    M Offline
                    M Offline
                    mickarel
                    wrote on last edited by
                    #20

                    @FC-Eddie_NL OMG this is very terrible.. 1 whole season wasted, I even purchased some credits to get good players for that season..

                    So there is absolutely no way to get the trophy cabinet data even by manual adjustment from gamebasic? We can provide screenshot proof of how many medals we got and the final position and trophies from that season..

                    1 Reply Last reply
                    1
                    • FC Eddie_NLF FC Eddie_NL

                      @D4culater @mickarel

                      I have received the news that the data of the trophy cabinet is lost due to the server issues last weekend and they can't be restored. So that season won't be listed there, unfortunately.

                      D4culaterD Offline
                      D4culaterD Offline
                      D4culater
                      English Users
                      wrote on last edited by
                      #21

                      @FC-Eddie_NL even with proof of screenshots?

                      1 Reply Last reply
                      0
                      • M Offline
                        M Offline
                        mickarel
                        wrote on last edited by
                        #22

                        Hi @FC-Eddie_NL may we check if it is still possible for gamebasics to take responsibility and update our trophies page by presenting the proof of screenshots? This is really terrible if they don't do anything

                        1 Reply Last reply
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                        • FC Eddie_NLF Offline
                          FC Eddie_NLF Offline
                          FC Eddie_NL
                          Moderator NL
                          wrote on last edited by FC Eddie_NL
                          #23

                          @D4culater @mickarel

                          Sorry guys, but that won't happen. Keep in mind that it is not just you two. You might have those proof for yourself, but what about the other managers that played in your league? As well as all the other users that lost that data. It's not really fair if just two people get that data fixed, while all others are left without it.

                          They tried to minimize the damage as best they could. It won't please everyone, but you will have to accept it that the data is lost.

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