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  3. Completed season but the trophies didn't update and I didn't get a winners cup ticket

Completed season but the trophies didn't update and I didn't get a winners cup ticket

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  • M Offline
    M Offline
    mickarel
    wrote on last edited by
    #14

    @Wallie this is not the forum for winners league member recruitment, this is a forum for missing trophies and missing winners ticket issue

    1 Reply Last reply
    0
    • WallieW Wallie

      mine is available now.
      thanks

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #15

      @Wallie

      Hi there,

      I'm glad your Winners League has started, but for next time, please don't post in an open topic if your issue is unrelated to the subject of that topic. You can create your own topic then.

      D4culaterD 1 Reply Last reply
      0
      • FC Eddie_NLF FC Eddie_NL

        @Wallie

        Hi there,

        I'm glad your Winners League has started, but for next time, please don't post in an open topic if your issue is unrelated to the subject of that topic. You can create your own topic then.

        D4culaterD Offline
        D4culaterD Offline
        D4culater
        English Users
        wrote on last edited by
        #16

        @FC-Eddie_NL Update, I got my winners ticket for Chelsea but my trophies haven't updated yet

        FC Eddie_NLF 1 Reply Last reply
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        • D4culaterD D4culater

          @FC-Eddie_NL Update, I got my winners ticket for Chelsea but my trophies haven't updated yet

          FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by
          #17

          @D4culater

          Thanks for the update

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          0
          • M Offline
            M Offline
            mickarel
            wrote on last edited by
            #18

            Hi @FC-Eddie_NL Update, I also just realized 3 days ago I got my season overview in the "News" section. However, my trophies haven't updated yet , same as D4culater

            Thank you

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            • FC Eddie_NLF Offline
              FC Eddie_NLF Offline
              FC Eddie_NL
              Moderator NL
              wrote on last edited by
              #19

              @D4culater @mickarel

              I have received the news that the data of the trophy cabinet is lost due to the server issues last weekend and they can't be restored. So that season won't be listed there, unfortunately.

              M D4culaterD 2 Replies Last reply
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              • FC Eddie_NLF FC Eddie_NL

                @D4culater @mickarel

                I have received the news that the data of the trophy cabinet is lost due to the server issues last weekend and they can't be restored. So that season won't be listed there, unfortunately.

                M Offline
                M Offline
                mickarel
                wrote on last edited by
                #20

                @FC-Eddie_NL OMG this is very terrible.. 1 whole season wasted, I even purchased some credits to get good players for that season..

                So there is absolutely no way to get the trophy cabinet data even by manual adjustment from gamebasic? We can provide screenshot proof of how many medals we got and the final position and trophies from that season..

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                • FC Eddie_NLF FC Eddie_NL

                  @D4culater @mickarel

                  I have received the news that the data of the trophy cabinet is lost due to the server issues last weekend and they can't be restored. So that season won't be listed there, unfortunately.

                  D4culaterD Offline
                  D4culaterD Offline
                  D4culater
                  English Users
                  wrote on last edited by
                  #21

                  @FC-Eddie_NL even with proof of screenshots?

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                  • M Offline
                    M Offline
                    mickarel
                    wrote on last edited by
                    #22

                    Hi @FC-Eddie_NL may we check if it is still possible for gamebasics to take responsibility and update our trophies page by presenting the proof of screenshots? This is really terrible if they don't do anything

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                    • FC Eddie_NLF Offline
                      FC Eddie_NLF Offline
                      FC Eddie_NL
                      Moderator NL
                      wrote on last edited by FC Eddie_NL
                      #23

                      @D4culater @mickarel

                      Sorry guys, but that won't happen. Keep in mind that it is not just you two. You might have those proof for yourself, but what about the other managers that played in your league? As well as all the other users that lost that data. It's not really fair if just two people get that data fixed, while all others are left without it.

                      They tried to minimize the damage as best they could. It won't please everyone, but you will have to accept it that the data is lost.

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