Game
-
Hello,
The web version of OSM has recently stopped working properly for me. Several important buttons do not respond and the dashboard does not load.What is not working
-
Finance button
-
Boss Coin button
-
Task reward claim button
-
Dashboard page
(All of them do nothing when clicked.)
Console errors
I keep getting the following errors in the browser console:
-
401 / 404 errors from API calls such as:
-
.../api/v1/user/crew,
-
.../webnotifications,
-
.../specialoffer
-
504 Gateway Timeout for Cached/Modals
-
Uncaught Error: Cannot find template with ID modal-financewithmultistep
-
Datadog: Method not implemented
Impact
Because of these issues, I cannot access important parts of the game and most buttons simply don’t work on the web version. The mobile app works normally.
Can the team please investigate?
Thank you. -
-
Hi there,
If this is still happening then force close the OSM app and start it up again to see if that solves the issue.
@FC-Eddie_NL not solved
-
I'm using mobile and pc browser, not app. Firefox and Google Chrome.
-
I have the same problem. I can log in through the mobile app, but it's not possible through the browser.
-
Hi there,
If this is still happening then force close the OSM app and start it up again to see if that solves the issue.
@FC-Eddie_NL This issue doesn't occur when I log in to the game using a VPN (I selected the Netherlands as my country). I think this issue is specific to us Turkish users. I've seen a few other complaints on the forum, and they're all Turkish users like me.
-
Is this issue using the Turkish language on the webversion of OSM? If so, could you guys try to switch it to English language and see if the problem still persists?
-
Is this issue using the Turkish language on the webversion of OSM? If so, could you guys try to switch it to English language and see if the problem still persists?
@FC-Eddie_NL said in Game:
Is this issue using the Turkish language on the webversion of OSM? If so, could you guys try to switch it to English language and see if the problem still persists?
Yes, exactly as you said. It seems like the problem was solved when I switched the language to English. But there is still a problem when I log in from "tr.onlinesoccermanager.com" . It's been like this for the last few days, and multiple threads have been opened on the forum, but the problem still hasn't been fixed?
-
@FC-Eddie_NL said in Game:
Is this issue using the Turkish language on the webversion of OSM? If so, could you guys try to switch it to English language and see if the problem still persists?
Yes, exactly as you said. It seems like the problem was solved when I switched the language to English. But there is still a problem when I log in from "tr.onlinesoccermanager.com" . It's been like this for the last few days, and multiple threads have been opened on the forum, but the problem still hasn't been fixed?
We first need to have a good idea what's going on before there is any possibility to dive into the issue and try to fix it. So, thanks for the info. I will report this issue to the admins.
-
finally, the problem has been fixed
-
This was an issue caused by cloudflare.
-
finally, the problem has been fixed
Glad to hear it's fixed
