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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.2k Posts
  • roodkonijn_NLR

    [BUG] Unable to see all active leagues when selecting new team

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    SpecialOneS
    The reason why this message shows is because there are no leagues available to join on the server in which you're placed. Message is not corrected and was reported to be fixed!
  • R

    Didnt get my OSM money

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    LirindL
    @rogeeh_9_6 Hi mate, please contact the support team at >>> https://support.onlinesoccermanager.com/hc/en-us/requests/new <<< and explain your whole situation again, put your manager's name in the email, and proof of payment.
  • omolhzmzoyy70O

    i wann change my name in game

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    LirindL
    @omolhzmzoyy70 Hi mate, unfortunately, you can not change your manager's name.
  • the_caloteiroT

    I can't get into the game

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  • jaimelouroJ

    Create a league

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  • P

    Vip duration

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  • M

    Email not valid

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    SpecialOneS
    Hi, We're sorry but as a business protecton against cheating we don't remove mail addresses from accounts. Users can do that before they delete accounts Deleted/locked accounts are permanently deleted after 90 days, so e-mails can be used again after that time!
  • ruster_8R

    Match in play

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    SpecialOneS
    Hi all Because of technical problems, some matches weren't simulated last night. These matches are postponed to the next match day. Additionally one or more of your matches may have been simulated earlier this morning. In that case the upcoming match day will also be played. We apologize for inconvenience this may have caused you, and we thank for your understanding!
  • Fuuwa_NLF

    Money in the bank

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    SpecialOneS
    Yes, there's a maximum. That value is 4 294 967 295. Pretty high, agree? I don't think it's necessary to increase it even more!
  • Vincent Ado KompanyV

    [BUG] Can‘t see statistic after away friendly match

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    SpecialOneS
    Tks for the help. Let's assume then that your previous report was due to a temporary glitch or you needed to reload slot
  • E

    **Need help to create a new account**

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    DE XRISTD
    @erikas-meškys Hello mate....you must first delete the account you have and then when you log in the game again follow the instructions to create a new one... NOTE : you can NOT HAVE more then one accounts....
  • izet aliu_5I

    Report Cheater

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    DE XRISTD
    @jnr-terry Hello mate..it depends on what he/she did...if it was the first time etc....
  • C

    Forgot my email

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    SpecialOneS
    @İbrahim-Fuchs Please update yourself before answer. Support procedures changed a while ago! @clauske17 Please take some time to check OSM terms before create even more accounts! For further help, please create a support ticket
  • César Andrade 88C

    Recovery or create new acvcount!?

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    SpecialOneS
    Hi, Please take some time to check OSM terms before create even more accounts! We keep all login data stored for 90 days after accounts been locked/deleted as a business protection against cheaters. We can exceptionaly remove social inks from locked/deleted accounts, but users can do that before delete accounts For further help, please create a support ticket
  • P

    Chiellini qualification

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    SpecialOneS
    There's no issues with transfers on your league. It's a league with more than 50 managers in it, so it's more than natural that on first rounds all players added by engine are bought pretty much immediately
  • khalilyasuoK

    I can't get coins from ads !!!

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    khalilyasuoK
    @lirind ah ok . thank you
  • 0

    training completion problem

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    SpecialOneS
    Hi, We're sorry about your problem, but, you're probably playing on a league where Timer completion is disabled. If that's not the case, please report it again providing us some mnore information, such as: platform (web, Android or iOS App) Team you're managing / slot Steps you take / Brief explanation of the problem in a clear way soi we can reproduce it
  • MpK Aqua8M

    e-mail change

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    SpecialOneS
    This mail was changed when you linked your OSM account to your apple account. The process at this moment overwrites existing mail by the one on apple, because most of the times, it's the most recent and users may not have access to old one! Apple generates a random mail address, but all mails are forwarded to your mail, pretecting user real mail address by not showing it on other Apps. We'll discuss it internally and decide if we maintain the same process or if we make any changes on this whole process
  • Q

    Secret Training

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  • MFatıh YILDIRIMM

    Boss coıns sorunu

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