Support

We're here to help you with questions and bugs. ENGLISH ONLY!

13.0k Topics 38.1k Posts
  • BUG IN HIGHLIGHTS OF THE MATCH

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    @simone.antonello Hello Simone and welcome to the English forums. ☺

    First of all, my apologies for the delay of your answer and thank you so much for your detailed bug report.
    As for your answer I have to inform that those players missing are players that were already sold, nevertheless they should appear even for those past matches. This problem/bug has been already fixed on the web version and soon it will be fixed on the Apps too. OSM developers are already aware of it. So no worries about this one.

    Thank you once again for your patience and understanding. :thumbsup_tone2:

  • Manager points

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  • Bug Crash Spy

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  • Money count bug

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  • Profile Photo

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    I believe we are good here and it's time to close this topic. Enjoy your gaming time Federico ! :thumbsup_tone2:

  • Club hasn't logotype

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    @Ismayil-Mikayilov Hi, welcome.
    It's not possible to add it yourself.
    All clubs have portret rights on the logo's and players.
    We only may use the ones where we've got the rights from.

  • Complaint

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    @ahmed813 & @scarle4

    Ahmed and Aris hello again. This is what I've got for you two.

    I need you both to be extra careful from now on. If any of you guys believes that he was or he's being hacked atm, then you need to check a couple things asap for your own good and protection.

    Is your account linked to FB ( Facebook) ?
    If so , please change your FB password and your OSM password.

    If your OSM account is not linked to FB, proceed with only the change of your OSM password.

    Please keep in mind that every manager's account security is his or hers responsibility. Thus once again I have to advise you: Do not share your personal and private password with anybody else on OSM, whether it's a simple manager or a Mod or even a Staff.

    Thank you and good luck my mates . :fingers_crossed_tone1:

  • Bug in trainings

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    @Jserra91 Hi, it looks like your PC is set on the wrong date!. Change it to the current date and the problem should be solved!

  • Handling of cheating reports

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    @scarle4 Hi, welcome.
    Please keep in mind that the staffs are doing this in there spare time, for that reason alone it's not possible to shorten that time.

  • Incomplete manager points

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    @Kronosdhee001 Hi, welcome.
    Because every slot has his own ranking and they are not counted together for the ranking.

  • Server down

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  • Are you sure of result?

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    @Vilsaiker

    There are two ways to get access to your native language forums:

    Easiest one is by accessing OSM from your native language also, you'll be automatically added to the correct group of forum users
    Just click on groups http://prnt.sc/d47afk , select your language group http://prntscr.com/d48qok and then join that goup http://prnt.sc/d47dxt

    But also keep in mind this:

    There's a bug on the forum software side (not on our hands to fix it), where users are not added to their language group or Crew forum group on first login.

    The way to fix this is by logging out of forums (it has to be done on forums, not on the game) and log back in.

    On your second log in, all should be fixed 👍

  • Please bann vili yeah

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    Hi, welcome.
    Cheatings will not be discussed at our forums, you can report them by going to the managers profile.

  • [Help] Lost My Team

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    Hey @KitterBear , all you have to do is logout then login. Tell me if it works.

  • Bids botteams

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  • Facebook problem

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  • Cheater

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    @zaharia-alexandru90 Hi, welcome.
    Cheatings will not be discussed on our forums, you can report it the way it's described above.

  • Trisor

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    @zaharia-alexandru90 Hi, welcome.
    Please remember that this forum is English only.
    If you want to join the conversation in your own language, you can join your country's group and disscuss things in your own language.

    Check this to see how: known-bugs

  • Offers

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    @خروف-بلدي Hello mate and welcome to the English forums. ☺

    So, are you talking about the Special Offers that the computer sends you randomly or about the Negotiations ones?

    This is a Special Offer : http://prnt.sc/czle7v

    These Special offers appear to our leagues in a complete random way. At different times of the day and do not follow a specific patern. But if you get any of them at any time you should know these things:

    You get a special notification for these offers on your league account. Plus, if you use the OSM App you normally get a special notification on your phone too , telling you to check out a real bargain of a player! These Special offers though last only for 6 hours. If you are lucky and have enough Club Funds to buy this player all you have to do is go to your Transfer List and if you want him you can click on the green box that tells you the price of this player and also asks of you to use 1 Boss Coin. Just like you buy players from your own Transfer List . 😉

    Did you understand all of the above or do you need something else?