Skip to content
Brand Logo
  1. Home
  2. Support

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.2k Posts
  • MODESTOalwayswinM

    money dissapeared

    3
    1 Votes
    3 Posts
    198 Views
    MODESTOalwayswinM
    @spaghetbolo there are 3 days that my problem happened, and still no answers.. This is a huge bug!
  • Caiu_77C

    MAX. value for selling players

    45
    1
    0 Votes
    45 Posts
    5k Views
    YogeekY
    @jeffro-davies Namaste! I think that I have understood your point of view, but maybe it is not very clear for everyone due to your dialect Scouse. You should try to write in a standard English.
  • er3n GLE

    Coins

    1
    0 Votes
    1 Posts
    120 Views
    No one has replied
  • M

    I having a problem with an user.

    2
    0 Votes
    2 Posts
    147 Views
    Fear ForceF
    @messieno Hi mate, please contact the support team at >>> https://support.onlinesoccermanager.com/hc/en-us/requests/new <<< and explain again the whole situation. And if possible show some proofs
  • Fear ForceF

    VIP TICKET

    2
    1 Votes
    2 Posts
    246 Views
    Fear ForceF
    @SpecialOne Please reply
  • BulatLB

    Wrong Gate Receipts

    4
    2
    0 Votes
    4 Posts
    164 Views
    BulatLB
    I used tokens to skip time for upgrade and when I was on LVL 2 for Capacity, in Finance section for Gate Receipts was written 481M [image: 1670847942535-c7fd0260-bc0e-428d-bbc5-76c18334f682-whatsapp-image-2022-12-12-at-12.32.22.jpg] I was thinking that maybe I will get 2.4M next time I play on home field, but because no games were played between upgrade of Stadium Capacity from lvl2-lvl3 and money from gate receipts in finance changed, I am not sure how it is supposed to work.
  • lioncirillaL

    iOS app problem

    Locked
    8
    0 Votes
    8 Posts
    370 Views
    SpecialOneS
    I just checked this and all your mails were being set as Turkish language and it triggered an automatic reply for all non English mails. I've requested for it to be reset (set to english) and your next ticket should be available for manual (human reply) Sorry for the inconvenience!
  • trneyzenT

    What is club fund

    Locked
    3
    0 Votes
    3 Posts
    192 Views
    DE XRISTD
    @FC-Eddie_NL thanks Eddie @trneyzen Just to add to what Eddie said above, when you have this option on, you can buy some club funds from the offers of this game with real money, and use them to improve your team....
  • J

    Wrong sponsors

    2
    0 Votes
    2 Posts
    136 Views
    MarkusRW5M
    @Joren56_NL had this before. Reason was, that you pressed the "sign"-buttton before the sponsor was fully centered on the screen, then the sponsor seen before will be chosen. Just be a little bit slower and it will work. But tbh, Sponsors as well as the videos wont have benefit to get enough money to buy something.
  • AquapoolA

    Level - Points

    10
    2
    1 Votes
    10 Posts
    486 Views
    AquapoolA
    @SpecialOne Your so logic, OK. In the end I know that issues for clearing data of the App, and reseve all of them medals and see right. after will happen again.. I understand It know. Thank you for the attention.
  • ElBrabuE

    Locked Transfers

    Locked
    2
    0 Votes
    2 Posts
    165 Views
    SpecialOneS
    Hi and welcome As t was told several times already (you can find several topics about it if you use the search feature), selling players is all about selling chance and luck. Selling change is calculated based on transfer value and also on the increase rate. If max price is 80M, chances of this player being sold are way bigger than if price is over 160M, even if your player is at 1.5 rate and the 80M is at 2.5 rate!
  • FMB1986_NLF

    Money lost

    Locked
    5
    0 Votes
    5 Posts
    349 Views
    SpecialOneS
    Sorry, but no. It would only make any sense if you were still on same league or if you proceed to Winners Cup, even if a bit unfair to others sice you would have been placed in a weaker league because at the moment when draws were realized you had 2B less. Again, sorry for late reaction!
  • E

    i can’t access

    2
    0 Votes
    2 Posts
    124 Views
    SpecialOneS
    Hi, We're sorry that you can't access OSM via App. Can you try to be more clear and detail a bit more your problem? Can your problem be related with the one reported here ?
  • Fear ForceF

    Can't kick a member out

    Locked
    5
    1
    0 Votes
    5 Posts
    268 Views
    SpecialOneS
    When a user is on a battle, you can't kick him out!
  • verebadiV

    Transfers bugs

    Locked
    6
    0 Votes
    6 Posts
    276 Views
    SpecialOneS
    Tks for the feedback guys!
  • nielssie2_NLN

    Didn’t receive VIP ticket World 2022 KO

    Locked
    2
    2 Votes
    2 Posts
    177 Views
    SpecialOneS
    You already have your invite. There are some more users that also didn't got their tickets... We'll check them all and send the lickets to them later today
  • B

    Coin lost

    3
    0 Votes
    3 Posts
    269 Views
    DE XRISTD
    @Blue-Veela Hello mate...have you reported the problem/bug here ?? >>> https://support.onlinesoccermanager.com/hc/en-us
  • Fear ForceF

    Can't access a team

    Locked
    2
    0 Votes
    2 Posts
    123 Views
    DE XRISTD
    @Fear-Force Hello mate...if they have a problem they have to report it themselves, cause many details are needed to be reported....
  • _yusufwrl_

    OSM There is something strange with offers

    Locked osm
    3
    1
    1 Votes
    3 Posts
    268 Views
    SpecialOneS
    Tks for reporting it We'll take a look at this and try to adjust it so the offers are with 'more common/known' players
  • Kings DutzaK

    World domination

    Locked
    2
    1
    2 Votes
    2 Posts
    187 Views
    SpecialOneS
    We're aware of it and it's on our list to be fixed.