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  3. **Bug**: Adplayer doesn't work, can't watch videos

**Bug**: Adplayer doesn't work, can't watch videos

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125 Posts 39 Posters 18.1k Views 28 Watching
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  • MarcusWöllM MarcusWöll

    @FC-Eddie_NL one more thing, what maybe helps to understand. The window, which is to see in your screenshots and where is written "ad in play", we don't have. If I click on watching ad it starts very normal, but then the screen gets clean again and nothing happens. No window opening, no bitcoins added. Thats how it is

    FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL
    Moderator NL
    wrote on last edited by
    #46

    @MarcusWöll

    I have installed Firefox and watched an ad, but it also adds the Bosscoins even though the ad closed after a few seconds. So I don't know why it doesn't work for you and Adrian. Perhaps removing the cookies and cache helps, otherwise I don't know.

    MarcusWöllM 1 Reply Last reply
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    • FC Eddie_NLF FC Eddie_NL

      @MarcusWöll

      I have installed Firefox and watched an ad, but it also adds the Bosscoins even though the ad closed after a few seconds. So I don't know why it doesn't work for you and Adrian. Perhaps removing the cookies and cache helps, otherwise I don't know.

      MarcusWöllM Offline
      MarcusWöllM Offline
      MarcusWöll
      English Users
      wrote on last edited by
      #47

      @FC-Eddie_NL Cookies and Cash is cleaned automatically when I close Firefox. I can imagine that you don't know, but us too. I guess so only help we can get is from the programmers. I really have no idea as well, and I didn't change anything in Firefox.

      1 Reply Last reply
      0
      • MarcusWöllM Offline
        MarcusWöllM Offline
        MarcusWöll
        English Users
        wrote on last edited by
        #48

        So what will happen next? Another 5 days gone and I bought Boss coins again, because the free boss coins through ads still doesn't work.

        JAY ZOJ FC Eddie_NLF 2 Replies Last reply
        0
        • MarcusWöllM MarcusWöll

          So what will happen next? Another 5 days gone and I bought Boss coins again, because the free boss coins through ads still doesn't work.

          JAY ZOJ Offline
          JAY ZOJ Offline
          JAY ZO
          English Users
          wrote on last edited by
          #49

          @MarcusWöll
          Making you buy boss coins is exactly what they want

          By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
          By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

          1 Reply Last reply
          0
          • FC Eddie_NLF Offline
            FC Eddie_NLF Offline
            FC Eddie_NL
            Moderator NL
            wrote on last edited by
            #50

            I have asked again if there is any idea for when the issue might be resolved. I think that the most tricky part is that it is difficult to fully fix it, as it has come back a few times now. And I also think that they have to rely on outside help from AdInPlay.

            1 Reply Last reply
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            • MarcusWöllM MarcusWöll

              So what will happen next? Another 5 days gone and I bought Boss coins again, because the free boss coins through ads still doesn't work.

              FC Eddie_NLF Offline
              FC Eddie_NLF Offline
              FC Eddie_NL
              Moderator NL
              wrote on last edited by
              #51

              @MarcusWöll @Ade67

              About the not getting the bc when you try to watch an ad: is it possible for you guys to post a video about that? I have forwarded your name and ID number to check this, but that might not be enough.

              MarcusWöllM 1 Reply Last reply
              2
              • FC Eddie_NLF FC Eddie_NL

                @MarcusWöll @Ade67

                About the not getting the bc when you try to watch an ad: is it possible for you guys to post a video about that? I have forwarded your name and ID number to check this, but that might not be enough.

                MarcusWöllM Offline
                MarcusWöllM Offline
                MarcusWöll
                English Users
                wrote on last edited by
                #52

                @FC-Eddie_NL hi, here I made a video, I hope it shows enough. The ads also do not work in Training or anywhere else, where I can use ads to remove time. And I am not allowed to upload the video 😧

                FC Eddie_NLF 1 Reply Last reply
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                • MarcusWöllM MarcusWöll

                  @FC-Eddie_NL hi, here I made a video, I hope it shows enough. The ads also do not work in Training or anywhere else, where I can use ads to remove time. And I am not allowed to upload the video 😧

                  FC Eddie_NLF Offline
                  FC Eddie_NLF Offline
                  FC Eddie_NL
                  Moderator NL
                  wrote on last edited by
                  #53

                  @MarcusWöll

                  That's probably because of limitations in file size that can be directly posted onto the forum. You might have to put it in a package like we transfer and then post the link to it.

                  MarcusWöllM 1 Reply Last reply
                  1
                  • adam_68069A Offline
                    adam_68069A Offline
                    adam_68069
                    English Users
                    wrote on last edited by
                    #54

                    you should stop always using it.

                    MarcusWöllM 1 Reply Last reply
                    0
                    • adam_68069A adam_68069

                      you should stop always using it.

                      MarcusWöllM Offline
                      MarcusWöllM Offline
                      MarcusWöll
                      English Users
                      wrote on last edited by
                      #55

                      @adam_68069 what?

                      1 Reply Last reply
                      0
                      • FC Eddie_NLF FC Eddie_NL

                        @MarcusWöll

                        That's probably because of limitations in file size that can be directly posted onto the forum. You might have to put it in a package like we transfer and then post the link to it.

                        MarcusWöllM Offline
                        MarcusWöllM Offline
                        MarcusWöll
                        English Users
                        wrote on last edited by
                        #56

                        @FC-Eddie_NL https://wetransfer.com/downloads/945dd1d5311705b51d17b3077d1701b320250424082544/d1277551814bd0c72fafee533259b7b520250424082545/7e385f?t_exp=1745742345&t_lsid=7aae2bfb-6998-4144-be3f-2430cc683700&t_network=email&t_rid=Z29vZ2xlLW9hdXRoMnwxMTE4NjM3ODk0Njc3MTQ1ODk4NzM%3D&t_s=download_link&t_ts=1745483145&utm_campaign=TRN_TDL_01&utm_source=sendgrid&utm_medium=email&trk=TRN_TDL_01

                        FC Eddie_NLF 2 Replies Last reply
                        0
                        • MarcusWöllM MarcusWöll

                          @FC-Eddie_NL https://wetransfer.com/downloads/945dd1d5311705b51d17b3077d1701b320250424082544/d1277551814bd0c72fafee533259b7b520250424082545/7e385f?t_exp=1745742345&t_lsid=7aae2bfb-6998-4144-be3f-2430cc683700&t_network=email&t_rid=Z29vZ2xlLW9hdXRoMnwxMTE4NjM3ODk0Njc3MTQ1ODk4NzM%3D&t_s=download_link&t_ts=1745483145&utm_campaign=TRN_TDL_01&utm_source=sendgrid&utm_medium=email&trk=TRN_TDL_01

                          FC Eddie_NLF Offline
                          FC Eddie_NLF Offline
                          FC Eddie_NL
                          Moderator NL
                          wrote on last edited by
                          #57

                          @MarcusWöll

                          Thank you. I will forward it.

                          1 Reply Last reply
                          0
                          • MarcusWöllM MarcusWöll

                            @FC-Eddie_NL https://wetransfer.com/downloads/945dd1d5311705b51d17b3077d1701b320250424082544/d1277551814bd0c72fafee533259b7b520250424082545/7e385f?t_exp=1745742345&t_lsid=7aae2bfb-6998-4144-be3f-2430cc683700&t_network=email&t_rid=Z29vZ2xlLW9hdXRoMnwxMTE4NjM3ODk0Njc3MTQ1ODk4NzM%3D&t_s=download_link&t_ts=1745483145&utm_campaign=TRN_TDL_01&utm_source=sendgrid&utm_medium=email&trk=TRN_TDL_01

                            FC Eddie_NLF Offline
                            FC Eddie_NLF Offline
                            FC Eddie_NL
                            Moderator NL
                            wrote on last edited by
                            #58

                            @MarcusWöll

                            They have tested it and it works fine. The reward has been given out. Both for the videos in the Finance section aswell as the free Bosscoin section. According to the data, you received some rewards from videos last week aswell. So this seems to be some visual issue at your end. Since clearing cookies is already automaticaly done once you close the browser, you could try the following things:

                            • Refresh the page or even go to a different clubslot.
                            • If you have an adblocker installed, then make sure it's disabled for OSM
                            • Check if antivirus or firewall is blocking something.
                            MarcusWöllM 1 Reply Last reply
                            0
                            • FC Eddie_NLF FC Eddie_NL

                              @MarcusWöll

                              They have tested it and it works fine. The reward has been given out. Both for the videos in the Finance section aswell as the free Bosscoin section. According to the data, you received some rewards from videos last week aswell. So this seems to be some visual issue at your end. Since clearing cookies is already automaticaly done once you close the browser, you could try the following things:

                              • Refresh the page or even go to a different clubslot.
                              • If you have an adblocker installed, then make sure it's disabled for OSM
                              • Check if antivirus or firewall is blocking something.
                              MarcusWöllM Offline
                              MarcusWöllM Offline
                              MarcusWöll
                              English Users
                              wrote on last edited by
                              #59

                              @FC-Eddie_NL I didn't change any settings on my laptop, so in my eyes that could be not the centre of the problem. The boss coins I received was after watching ads on my smartphone. But usually I don't have time to do this on my smartphone, because I work on my laptop, and also I don't like the smartphone-version of the game.

                              I have no idea, what I can do. It happened after the last big design changes in the pc-version. So I still see the problem not on my side, but for sure I will check again.

                              1 Reply Last reply
                              0
                              • MarcusWöllM Offline
                                MarcusWöllM Offline
                                MarcusWöll
                                English Users
                                wrote on last edited by
                                #60

                                @FC-Eddie_NL I tried now in another Browser, Google Chrome, and it works, so it seems that it is a firefox problem, but I didn't change anything. Which settings do you have in firefox? An Adblocker I don't find

                                FC Eddie_NLF 1 Reply Last reply
                                0
                                • MarcusWöllM MarcusWöll

                                  @FC-Eddie_NL I tried now in another Browser, Google Chrome, and it works, so it seems that it is a firefox problem, but I didn't change anything. Which settings do you have in firefox? An Adblocker I don't find

                                  FC Eddie_NLF Offline
                                  FC Eddie_NLF Offline
                                  FC Eddie_NL
                                  Moderator NL
                                  wrote on last edited by
                                  #61

                                  @MarcusWöll

                                  I think I just have the standard settings after installing it. Have you checked the extentions that are active for your browser? Perhaps there is something active that blocks it. Or maybe something has changed on the page Privacy & Security in the settings of the browser.

                                  MarcusWöllM 1 Reply Last reply
                                  0
                                  • FC Eddie_NLF FC Eddie_NL

                                    @MarcusWöll

                                    I think I just have the standard settings after installing it. Have you checked the extentions that are active for your browser? Perhaps there is something active that blocks it. Or maybe something has changed on the page Privacy & Security in the settings of the browser.

                                    MarcusWöllM Offline
                                    MarcusWöllM Offline
                                    MarcusWöll
                                    English Users
                                    wrote on last edited by
                                    #62

                                    @FC-Eddie_NL I really cannot find anything. I checked the extensions, but I even did not install something new. Pop-up windows are allowed and there is no adblocker active. I have no idea and I am checking again and again

                                    1 Reply Last reply
                                    0
                                    • SpecialOneS Offline
                                      SpecialOneS Offline
                                      SpecialOne
                                      wrote on last edited by
                                      #63

                                      This is really weird behaviour, but as you can see it's something at your end... No idea what tbh.

                                      If you still want to use firefox as browser I would suggest you to:

                                      • Try out with firefox on a different device, but same network (may be a filter on your network and not PC)
                                      • Reinstall firefox trying to clear all existing data (not easy on windows, maybe running CCleaner after unistall)

                                      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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                                      • Glies1989G Offline
                                        Glies1989G Offline
                                        Glies1989
                                        English Users
                                        wrote on last edited by
                                        #64

                                        Firstly, ensure your device has a stable internet connection, as weak connections can prevent ads from loading. Secondly, check your browser settings or ad blockers, as they might be restricting ads from being displayed. Finally, verify that your location or internet provider isn't restricting ad content, as some regions or providers might block ads.

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                                        • Glies1989G Offline
                                          Glies1989G Offline
                                          Glies1989
                                          English Users
                                          wrote on last edited by
                                          #65

                                          Firstly, ensure your device has a stable internet connection, as weak connections can prevent ads from loading. Secondly, check your browser settings or ad blockers, as they might be restricting ads from being displayed. Finally, verify that your location or internet provider isn't restricting ad content, as some regions or providers might block ads.

                                          Summit County Auditor

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